Opinion

Alison Frankel

Can customers sue power companies for outages? Yes, but it’s hard to win

Alison Frankel
Nov 9, 2012 00:13 UTC

Scott Kreppein of Hagney, Quatela, Hargraves & Mari lives and works on Long Island, where about 90 percent of the customers of the Long Island Power Authority lost power in last week’s storm. Kreppein still doesn’t have electricity or heat at his house in Smithtown. Last week he got by on flashlights and a small gas-powered generator. Over the weekend, he and his wife fled to a hotel in Pennsylvania, and since they came back home, they’ve been living with relatives who have heat and light. Kreppein, in other words, has a personal interest in holding LIPA accountable for any failures in its restoration of power across Long Island.

But Kreppein also knows that the odds are very low of establishing LIPA’s liability through a class action by disgruntled customers of the power company. In 2006, when he was working at Morelli Ratner, Kreppein represented several businesses in Queens, New York, that sued Consolidated Edison in state court for millions of dollars in damages that resulted from a week-long blackout in Astoria, Woodside and neighboring communities. According to Kreppein, there’s nothing barring customers — whether they’re businesses or individual ratepayers — from bringing such suits against power companies, even though utilities are state-regulated. To win, however, New York ratepayers have to show that their power company was not just slow or inefficient. Instead, Kreppein said, under a 1985 New York Court of Appeals ruling called Strauss v. Belle Realty, electric company customers must establish that the utility was grossly negligent — that its conduct was way outside the bounds of reasonableness.

In the Queens power outage case, that question was not answered in court. Litigation over Con Ed’s alleged negligence proceeded alongside an investigation by the New York Public Service Commission, which regulates power companies and other utilities. With intense pressure from politicians and local activists accelerating the process, Con Ed reached a global settlement in 2008, agreeing to put up $17 million for affected homes and businesses and to waive rate increases intended to pay for $40 million in plant repairs associated with the blackout.

New York Governor Andrew Cuomo has already committed to a PSC investigation of post-Sandy power restoration efforts, and New Jersey will almost certainly conduct a similar investigation; last year New Jersey’s Board of Public Utilities reviewed the responses of the state’s four power companies to Hurricane Irene and the October snowstorm. That doesn’t mean, however, that the regulatory investigations will result in findings that support allegations of gross negligence against the utilities. According to Greg Reinert, a spokesman for New Jersey’s BPU, ratepayers didn’t bring class actions after Irene or the October storm.

Indeed, the trouble that all of the region’s power companies have had in turning their customers’ lights back on could hamper gross negligence claims against any one of them, according to Kreppein. “If all of the companies did the same thing, and if everyone was bad at handling outages after the storm, then that’s just the facts, that’s not negligence,” he said.

Can governors bar insurers from charging hurricane deductibles?

Alison Frankel
Nov 1, 2012 19:33 UTC

On Wednesday night, New York Governor Andrew Cuomo made a startling announcement: Homeowners “will not have to pay” so-called hurricane deductibles when they file insurance claims for damages caused by Sandy. In a follow-up press release Thursday morning, after other governors joined Cuomo in outlawing hurricane deductibles related to Sandy, Cuomo’s Department of Financial Services, which regulates insurance companies, said that it had “informed the insurance industry that hurricane deductibles should not be triggered for this storm.”

Can Cuomo and his DFS chief, Benjamin Lawsky, do that? Are state governors empowered to determine, by executive fiat, what constitutes a hurricane? The answer to that question, according to three insurance lawyers, is no — and yes.

Here’s why. The insurance industry, as you know, is state-regulated. In New York, insurance policy language on hurricane provisions — which typically impose deductibles of between one and five percent of a home’s value for damages caused by hurricanes — must be approved by the Department of Financial Services, according to Marshall Gilinsky of Anderson Kill & Olick, who represents policyholders in disputes with insurers. So, in a way, state insurance regulators have already decided what constitutes a hurricane, for the purposes of insurance coverage, by regulating the provisions that define hurricanes.

  •