from India Insight:

Indian IT finds promise in Europe as continent looks at offshoring

March 14, 2013

(Any opinions expressed here are those of the author and not necessarily of Reuters)

from The Great Debate:

Creating an upscale service economy

By Robert Kuttner
November 29, 2012

The American economy is irrevocably shifting from manufacturing to services. Our workforce has gone from 28 percent factory workers and 72 percent service workers in 1978 to 14 percent factory workers and 86 percent service workers today.

from The Great Debate UK:

Offshoring remains, it is just less visible

February 22, 2011

Today we are all used to an international trade in services. When you call up the bank, a contact centre agent in India probably answers the call. When you crash your car and file a claim, the claim form you painstakingly complete is scanned and sent thousands of kilometres away for processing. When you call to find out the next train to Cardiff, it’s not someone in Wales giving you the information you need.