Comments on: India’s peripatetic middle powers MakeMyTrip IPO http://blogs.reuters.com/breakingviews/2010/08/02/indias-peripatetic-middle-powers-makemytrip-ipo/ Mon, 26 Sep 2016 03:26:00 +0000 hourly 1 http://wordpress.org/?v=4.2.5 By: chennaidlypost http://blogs.reuters.com/breakingviews/2010/08/02/indias-peripatetic-middle-powers-makemytrip-ipo/comment-page-1/#comment-3299 Mon, 09 Aug 2010 15:31:13 +0000 http://blogs.reuters.com/columns/?p=3669#comment-3299 Tim Mullaney with all due respect …

Did you really choose “peripatetic” to title this article?

You are such a pompous ass and its pathetic.

Try a simpler word like travel because Indians are not peripatetic but they do love travelling.

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By: navanavonmilita http://blogs.reuters.com/breakingviews/2010/08/02/indias-peripatetic-middle-powers-makemytrip-ipo/comment-page-1/#comment-3237 Tue, 03 Aug 2010 01:37:26 +0000 http://blogs.reuters.com/columns/?p=3669#comment-3237 GetMyDrift MakeMyTrip: Sid Harth

“Caveat Emptor.”

My Dear Tim Mullaney,

Nice to meet you.

Stop making stupid statements without solid proof. Add some cridible citation from unbiased reports. Fakery does not add value to your otherwise good article. This statement in particular I dislike, and I quote:

“India’s bourgeoisie is set to explode 11-fold by 2025.”

I cite following quote from wikipedia

http://wikiperida.org/MakeMyTrip/

“Recent developments

MakeMyTrip.com has expanded its footprint in India by adopting a Hybrid OTA Model, with 20 regional offices across the country, apart from several franchise offices. This is intended to help the company serve those customers who prefer making their travel and holiday plans directly in person with the travel expert, rather than through the telephone, real-time chat, or e-mail channels also offered by the company.

In February 2007, Amadeus IT Group announced that MakeMyTrip had chosen Amadeus as technology provider In August 2007, the company allied with Nokia to let customers book air tickets on their mobile phones.

Criticism

Some customers complain about Makemytrip not giving the complete terms of ticket (baggage allowed, flexibility to change date of travel or cancel the ticket) before booking the ticket. Some complain about false promises before booking the ticket. They warn potential customers to get the terms of the ticket in writing or email before going ahead with the phone booking. Refunds to credit cards are sometimes delayed. It is believed that calls to customer care in case of booked tickets is low priority in call queues compared to calls to buy tickets. There is undue delay in getting service in case of getting help on already booked ticket. The escalation process in case of complaints is not published on their website. Estimated waiting period or the position in the call queue is not announced. Other customers have warned that the website’s “Believe It Or Not” promotion is indeed too good to be true. While MakeMyTrip promises you free domestic air travel once you’ve arrived in Inda, all such air travel must be booked 21 days in advance of the trip. And even if you attempt to arrange it that far in advance, MakeMyTrip makes this process very difficult, if not impossible. You will be booked on overnight flights, trips that should take three hours will wind up taking two days, and in some cases you will wind up paying “taxes and fees” that exceed the actual cost of the ticket, had you booked it yourself.”

I don’t mind little hoopla, usually associated with a new IPO. You, however lost little shine off of you.

http://navanavonmilita.wordpress.com

…and I am Sid Harth

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