Wal-Mart scandal demands spirit of Sam Walton

April 23, 2012

By Rob Cox
The author is a Reuters Breakingviews columnist. The opinions expressed are his own.

S. Robson Walton, Wal-Mart’s multi-billionaire chairman, is about to prove money can’t buy happiness. He’ll need to channel his father’s spirit of integrity and initiate an independent probe into how top executives, possibly the chief and another director, participated in an alleged cover-up of widespread bribery and corruption at the company’s successful Mexican subsidiary. It won’t be fun for the son of Wal-Mart’s founder. But the $213 billion company can recover by doing the right thing.

The alleged infractions revealed in an in-depth New York Times investigative report over the weekend are less worrisome than the way the mega-retailer appeared to handle them. Through 2005, the newspaper reported, millions of dollars of bribes were paid by Wal-Mart to fixers, who then sprinkled them around to local officials to remove impediments to Wal-Mart’s growth in the country. Illegal though this may be for a U.S. corporation, it’s not uncommon in Mexico and other parts of the developing world.

The trouble is that top brass at Wal-Mart’s Bentonville, Arkansas, headquarters had been made aware of the shenanigans and willfully sought to sweep them under the carpet, according to the Times. Among the executives were two current directors, then-CEO H. Lee Scott and his successor Michael Duke, who ran international operations at the time. Current Wal-Mart vice chairman, Eduardo Castro-Wright, ran the Mexican unit.

Rather than root out the problem, Bentonville asked the general counsel of the Mexican business, who allegedly approved the bribes, to investigate, the Times reports. Not surprisingly, the scandal disappeared. Now that it’s public, any attempt to whitewash the charges risks sinking Wal-Mart further into the mire. U.S. authorities are investigating possible violations of the Foreign Corrupt Practices Act, the Times reports.

Walton and his board have only one good option: to get to the bottom of what happened and come clean. The company notes that many of the alleged activities are six years old and do not reflect “who we are and what we stand for”. That may be true. But if Duke and Scott ignored the law, they must go. As Sam Walton once said, “high expectations are the key to everything.” That’s as true in merchandising as it is in ethics.

Comments

Correct me if I’m wrong, but I understand that if you want a job at WALMART in Mexico, because jobs are so scarce and hard to come by, you have to volunteer to work for 40 hours for FREE before they consider even letting you fill out an application or have an interview…
Hows that for “high expectations”?

Posted by D.D.T.KOOL-AID | Report as abusive
 

We didn’t know what was going on. Morelia, a 475 year old Mexican colonial town, population close to 1 million, had several local Mexican supermarket chain stores, Comercial Mexicana, Soriana, Aurrerá. Wal-Mart owns also all of the over 30 large supermarket stores from Aurrerá in this town alone. They had one Wal-Mart Super Center, the type you rarely see in California. Suddenly, in less than two years, Walmart has set up three more Super-Centers and many smaller size convenience stores in town, most very close to their rival Mexican chains, like Soriana, Mexicana, Oxxo and others. Other chains have had to struggle with government commercial red tape for setting up a new store and most have not been able to succeed due to official controls. One issue we have failed to recognize is that the recently new ruling party, the PAN, seems to be showing that they can also fall into corruption when the price is right.

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