http://blogs.reuters.com/business-traveller/2011/09/02/tripadvisor-hotels-and-the-public-seal-of-approval/ Wed, 04 Apr 2012 02:56:47 +0000 hourly 1 http://wordpress.org/?v=3.4.2 http://blogs.reuters.com/business-traveller/2011/09/02/tripadvisor-hotels-and-the-public-seal-of-approval/comment-page-1/#comment-138 fireman999 Sat, 17 Sep 2011 14:56:05 +0000 http://blogs.reuters.com/business-traveller/?p=388#comment-138 One area relating to Trip Advisor that not many people know about is when establishments use their legal services to get honest and truthful reviews they don't like removed. I have actual experience where I tried to post a review about fire safety in a hotel together with pictures and a letter from the fire service agreeing with my comments and I was threatened with being taken to the High Court and being pursued for damage to their business. Even with all this evidence Trip Advisor removed the review and I have watched other reviews that were very negative about this establishment being removed. If you look at the reviews of this establishment now it looks to have a glowing references but of course it would - who is being unfair now? One area relating to Trip Advisor that not many people know about is when establishments use their legal services to get honest and truthful reviews they don’t like removed.
I have actual experience where I tried to post a review about fire safety in a hotel together with pictures and a letter from the fire service agreeing with my comments and I was threatened with being taken to the High Court and being pursued for damage to their business. Even with all this evidence Trip Advisor removed the review and I have watched other reviews that were very negative about this establishment being removed.
If you look at the reviews of this establishment now it looks to have a glowing references but of course it would – who is being unfair now?

]]> http://blogs.reuters.com/business-traveller/2011/09/02/tripadvisor-hotels-and-the-public-seal-of-approval/comment-page-1/#comment-133 RichDady Sat, 03 Sep 2011 07:22:16 +0000 http://blogs.reuters.com/business-traveller/?p=388#comment-133 In addition, social networks and websites like trip-adviser seem to have a huge effect on the google search, meaning that if your Hotel is listed and reviewed it will attract customer's attention. In addition, social networks and websites like trip-adviser seem to have a huge effect on the google search, meaning that if your Hotel is listed and reviewed it will attract customer’s attention.

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