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Dec 3, 2013

Retooled Obamacare website traffic surges but problems remain

By David Morgan and Lewis Krauskopf

(Reuters) – A surge of visitors clogged the U.S. government’s revamped healthcare insurance shopping website on Monday, signaling that President Barack Obama’s administration has a way to go in fixing the portal that showcases his signature domestic policy.

Facing its first big test since officials proclaimed over the weekend that they had met their deadline to make HealthCare.gov run smoothly for the “vast majority” of users, the site performed markedly better than it did during its disastrous launch two months ago – but was still short of the crisply running insurance marketplace Obama once touted.

Dec 2, 2013

Obamacare website faces new tests as traffic builds

Dec 2 (Reuters) – President Barack Obama and his
HealthCare.gov website face another critical test this week, as
Americans who have been unable to enroll for health insurance
coverage rush to a site that continues to face challenges.

While the administration said it met its weekend deadline
for making the website operate smoothly for most users, it must
prove HealthCare.gov can handle a surge of enrollment as
non-profit groups begin efforts to reach consumers before a Dec.
23 deadline for coverage that begins Jan. 1.

Dec 2, 2013

U.S. HealthCare.gov website faces new tests as traffic builds

WASHINGTON (Reuters) – President Barack Obama and his HealthCare.gov website face another critical test starting this week, as Americans who have been unable to enroll in health coverage under Obamacare rush to a site that continues to face challenges.

A day after the administration said it met its weekend deadline for making HealthCare.gov operate smoothly for most users, networks of volunteer organizations are expected to resume enrollment activities after a long U.S. Thanksgiving holiday weekend, many of them with backlogs of would-be applicants waiting for access.

Dec 1, 2013

Obama administration says achieves key goal of fixing HealthCare.gov

Dec 1 (Reuters) – Two months after the disastrous launch of
a key component of President Barack Obama’s healthcare law,
administration officials on Sunday said they had achieved their
goal of getting HealthCare.gov operating smoothly but warned the
website will need more fixes.

Obama’s specially appointed adviser Jeffrey Zients said a
five-week emergency “tech surge” had doubled the capacity of the
online health insurance portal while making it more responsive
and less prone to errors.

Dec 1, 2013

White House to showcase HealthCare.gov fixes at crucial juncture

WASHINGTON, Dec 1 (Reuters) – Two months after Obamacare’s
disastrous launch, senior administration officials on Sunday
will seek to showcase the repairs to the government’s troubled
website meant to sign up millions of people who need subsidized
health insurance.

President Barack Obama’s specially appointed adviser,
Jeffrey Zients, is expected to describe the results of a
five-week emergency effort aimed at making the federal
HealthCare.gov website more accessible to users, more responsive
and less prone to errors, according to officials.

Nov 27, 2013

Even if website works, Obamacare could see trouble ahead

WASHINGTON, Nov 27 (Reuters) – The Obama administration says
it is on target to make its problematic health insurance website
work smoothly for the “vast majority” of users by this weekend,
but some Americans who want coverage by Jan. 1 may not be able
to get it – even if they successfully navigate the portal and
sign up for a plan.

The problem, according to insurance industry officials and
other specialists, is that the administration is behind schedule
in building a computer program needed to help insurers verify
the names, insurance plan choices and other details of those who
sign up for health coverage under the Patient Protection and
Affordable Care Act, known as Obamacare.

Nov 27, 2013

U.S. delays online health insurance enrollment for small businesses

WASHINGTON (Reuters) – The Obama administration on Wednesday postponed online health insurance enrollment for small businesses under Obamacare for one year, a move quickly seized upon by critics as proof the healthcare reform law should be delayed or replaced.

The announcement affecting businesses with 50 or fewer workers was the latest in a series of delays that have diminished the scope of President Barack Obama’s landmark healthcare law, the Patient Protection and Affordable Care Act.

Nov 27, 2013

Even if health website works, Obamacare could see trouble ahead

WASHINGTON, Nov 27 (Reuters) – The Obama administration says
it is on target to make its problematic healthcare insurance
website work smoothly for the “vast majority” of users by this
weekend, but some Americans who want coverage by Jan. 1 might
not be able to get it – even if they successfully navigate the
portal and sign up for a plan.

The problem, according to insurance industry officials and
other specialists, is that the administration is behind schedule
in building a computer program needed to verify the names and
coverage choices of enrollees in the system created by the
Affordable Care Act, commonly called Obamacare.

Nov 25, 2013

U.S. says new queuing system will help if HealthCare.gov gets too much traffic

WASHINGTON (Reuters) – The Obama administration on Monday announced a plan to help HealthCare.gov visitors cope with online glitches if traffic surges after the troubled website is working smoothly for most people this weekend as promised.

Warning that the federal healthcare website will still be plagued by delays and outages in the weeks to come, an administration official said people who log on to shop or apply for subsidized health coverage will join a new “queuing system” if traffic exceeds a benchmark of 800,000 visitors.

Nov 20, 2013

Crucial Obamacare financial technology still unfinished -U.S. official

WASHINGTON, Nov 19 (Reuters) – Up to 40 percent of the
technology needed to run the new Obamacare health insurance
marketplace has not yet been built and will not be ready when
insurance companies start sending in bills when coverage begins
Jan. 1, the project manager of HealthCare.gov told the U.S.
Congress on Tuesday.

The missing “back-end” technology may not be ready until
mid-January, Henry Chao, deputy chief information officer for
Centers for Medicare and Medicaid Services, told a House of
Representatives oversight subcommittee.

    • About David

      "David Morgan has covered news from Wall Street and Fleet Street to the White House, the Pentagon and Congress, including politics, macroeconomics, military affairs, corporate finance, U.S. intelligence, national security and the international markets. He has also reported from Atlanta on the rise of American conservatism, civil rights, homegrown terrorism and the Olympics, and helped chronicle the Sept. 11 attacks and their aftermath from Philadelphia, New York and Washington."
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