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Oct 23, 2013

U.S. Contractors shift blame for Healthcare.gov problems

WASHINGTON (Reuters) – Two leading high-tech contractors for Healthcare.gov website sought on Wednesday to shift the blame for the Obamacare portal’s problems in testimony to a congressional panel investigating the program’s troubled rollout.

CGI Federal, the main contractor for Healthcare.gov, blamed early problems on another contractor’s software and also said the federal government was ultimately responsible for the website’s performance.

Oct 23, 2013

From shutdown ashes, Republicans seek to expose Obamacare’s flawed launch

WASHINGTON (Reuters) – After a bruising defeat over Obamacare in the government shutdown, Republicans hope to regain momentum by exposing how President Barack Obama’s administration ran aground trying to launch his signature healthcare reform law.

Three Republican-led committees in the House of Representatives are investigating the technical flaws that have hobbled Healthcare.gov, a federal website meant to help millions of Americans in 36 states sign up for health insurance benefits, since its launch on October 1.

Oct 23, 2013

Obama turns to trusted aide for ‘tech surge’ to fix healthcare website

WASHINGTON (Reuters) – President Barack Obama turned to a trusted adviser on Tuesday to lead a “tech surge” aimed at repairing the troubled launch of the government website at the heart of his signature healthcare law.

Jeffrey Zients, a former official of the Office of Management and Budget who will become head of the National Economic Council in January, will provide short-term management advice on the project, said Kathleen Sebelius, secretary of Health and Human Services (HHS).

Oct 22, 2013

Obama turns to top aide in ‘tech surge’ to fix health care website

WASHINGTON (Reuters) – President Barack Obama on Tuesday turned to a trusted advisor to lead a “tech surge” aimed at repairing the troubled launch of the government website at the heart of his signature healthcare law.

Jeffrey Zients, a former Office of Management and Budget official who will become head of the National Economic Council in January, will provide short-term management advice and counsel on the project, said Kathleen Sebelius, Secretary of Health and Human Services (HHS).

Oct 22, 2013

House Republicans probe White House role in health care rollout

WASHINGTON (Reuters) – Congressional Republicans on Tuesday announced a new investigation into the troubled rollout of President Barack Obama’s health care reforms, aimed at learning what role the White House may have played in decisions about the design and development of problem-plagued website Healthcare.gov.

In a letter to two top White House technology officers, Republicans on the House of Representatives Oversight and Government Reform Committee said their investigation already points to significant White House involvement in discussions between the Centers for Medicare and Medicaid Services (CMS) and contractor CGI Federal.

Oct 18, 2013

Republicans press U.S. officials over Obamacare snags

WASHINGTON (Reuters) – Republicans in Congress chastised President Barack Obama’s top health adviser on Thursday for declining to testify before an oversight panel about problems in rolling out the president’s signature healthcare program known as Obamacare.

Less than a day after Congress ended a 16-day partial government shutdown precipitated by Republican demands to delay or defund Obamacare, they sent a letter to Health and Human Services Secretary Kathleen Sebelius demanding she make officials available for the October 24 hearing.

Oct 14, 2013

Obamacare website shows improvement, new problems emerge

By David Morgan and Lewis Krauskopf

(Reuters) – The U.S. administration has made headway against an online traffic bottleneck that jammed enrollment for President Barack Obama’s healthcare reform, but new technical problems greeted users on Monday showing how difficult it will be to get consumers registered in time for coverage to start January 1.

Three weeks since the launch of new health insurance plans under Obamacare, users were able to create accounts for themselves and begin the enrollment process through the Healthcare.gov insurance marketplace for consumers in 36 states, according to people aiding the sign-up effort.

Oct 10, 2013

New ‘deadline’ for fixing Obamacare glitches seen in mid-November

WASHINGTON (Reuters) – The U.S. administration has a little over a month to fix the technology problems crippling its online health insurance marketplace, or jeopardize the goal of signing up millions of Americans in time for benefits under President Barack Obama’s healthcare law, experts said on Thursday.

Problems with the federal marketplace’s entry portal serving 36 states, the website Healthcare.gov, continued for a 10th day on Thursday despite signs of gradual improvement, keeping a brake on the ability of consumers to shop for federally subsidized health coverage.

Oct 3, 2013

With Obamacare systems still slow, backlog builds among the uninsured

WASHINGTON/NEW YORK, Oct 3 (Reuters) – Americans trying to
find out how much health coverage will cost under Obamacare
endured a third day of limited access to new online health
insurance exchanges on Thursday, leading to a growing backlog of
people waiting to enter the system.

Health clinics and other nonprofit groups that offer
in-person assistance reported unexpectedly high numbers of
walk-in visits and phone calls from potential enrollees, who
were unable to enter federal and state marketplace websites that
were overwhelmed by millions of online hits.

Oct 3, 2013

With Obamacare systems still slow, backlog of the uninsured builds

WASHINGTON/NEW YORK, Oct 3 (Reuters) – Access to new online
health insurance exchanges remained limited on Thursday for
millions of Americans seeking information on Obamacare benefits,
creating a backlog of the uninsured seeking coverage.

Local health clinics, nonprofit community groups and others
have stepped forward to assist would-be beneficiaries in person.
They saw an unexpected influx of phone calls and walk-in visits
from uninsured people who couldn’t access their state’s online
marketplace due to heavy traffic and technical problems.

    • About David

      "David Morgan has covered news from Wall Street and Fleet Street to the White House, the Pentagon and Congress, including politics, macroeconomics, military affairs, corporate finance, U.S. intelligence, national security and the international markets. He has also reported from Atlanta on the rise of American conservatism, civil rights, homegrown terrorism and the Olympics, and helped chronicle the Sept. 11 attacks and their aftermath from Philadelphia, New York and Washington."
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