WASHINGTON, Oct 29 (Reuters) – The head of the U.S. agency
responsible for the troubled new government-run healthcare
website apologized on Tuesday for the difficulty people are
having in obtaining insurance, but blamed the portal’s woes on
contractors and high traffic.
Marilyn Tavenner, administrator of the U.S. Centers for
Medicare and Medicaid Services (CMS), said the website faces
“complex technical issues” four weeks after it opened for
NEW YORK/WASHINGTON (Reuters) – A data center critical for allowing uninsured Americans to buy health coverage under President Barack Obama’s healthcare law went down on Sunday, the U.S. government said, in the latest problem for the “Obamacare” rollout.
Verizon’s Terremark operates the data center behind a federal system for determining eligibility for government subsidies to buy insurance nationwide and hosts HealthCare.gov, the website that makes insurance available in 36 of the 50 states.
WASHINGTON (Reuters) – Two months before the troubled October 1 launch of Obamacare exchanges, a key administration official overseeing the program assured a congressional oversight panel that work was on track to roll out a tested website that would make it easy for Americans to enroll in affordable health insurance coverage.
“This is a large and complicated endeavor that I am proud to lead, and every decision is being made by my prior work experience,” Marilyn Tavenner testified on August 1 before the House of Representatives Energy and Commerce Committee, describing the launch of the Healthcare.gov website.
WASHINGTON, Oct 24 (Reuters) – The Obama administration
launched its troubled healthcare insurance website after only a
minimum of crucial system-wide testing, despite contractors
warning officials repeatedly about performance risks, a
congressional panel heard on Thursday.
Witnesses said the administration did not conduct end-to-end
testing of the system’s technology backbone until just the two
weeks before one of the lynchpins of President Barack Obama’s
landmark healthcare policy opened to consumers on Oct. 1.
WASHINGTON, Oct 24 (Reuters) – One of the lead contractors
responsible for developing the government’s troubled healthcare
website said on Thursday his company warned the Obama
administration about rollout risks, while another expressed
confidence that it will be fixed in time for benefits to go live
on Jan. 1.
Andrew Slavitt, executive vice president with the parent of
Quality Software Services Inc, said his company told the Centers
for Medicare and Medicaid Services of concerns about testing the
WASHINGTON, Oct 24 (Reuters) – The troubled rollout of
President Barack Obama’s signature healthcare policy on Thursday
undergoes its first full-length public airing in a crowded
congressional hearing room, where lawmakers will question
technology contractors about the government’s crippled
In proceedings before the House Energy and Commerce
Committee, lawmakers are trying to determine why the online
portal for uninsured Americans in 36 states has malfunctioned
since its Oct. 1 start, the beginning of a six-month enrollment
period that is expected to draw at least 7 million people to
sign up for federally subsidized private insurance for 2014.
WASHINGTON (Reuters) – The contractors for the government’s troubled healthcare website sought to deflect blame on Wednesday as more Democrats voiced concerns about the implementation of President Barack Obama’s signature domestic policy.
Administration officials, in damage-control mode for nearly a week, held a closed-door briefing for Democrats in the U.S. House of Representatives and a private session with insurance company executives, who said they would assist in efforts to fix the Healthcare.gov website.
WASHINGTON (Reuters) – Two leading high-tech contractors for Healthcare.gov website sought on Wednesday to shift the blame for the Obamacare portal’s problems in testimony to a congressional panel investigating the program’s troubled rollout.
CGI Federal, the main contractor for Healthcare.gov, blamed early problems on another contractor’s software and also said the federal government was ultimately responsible for the website’s performance.
WASHINGTON (Reuters) – After a bruising defeat over Obamacare in the government shutdown, Republicans hope to regain momentum by exposing how President Barack Obama’s administration ran aground trying to launch his signature healthcare reform law.
Three Republican-led committees in the House of Representatives are investigating the technical flaws that have hobbled Healthcare.gov, a federal website meant to help millions of Americans in 36 states sign up for health insurance benefits, since its launch on October 1.
WASHINGTON (Reuters) – President Barack Obama turned to a trusted adviser on Tuesday to lead a “tech surge” aimed at repairing the troubled launch of the government website at the heart of his signature healthcare law.
Jeffrey Zients, a former official of the Office of Management and Budget who will become head of the National Economic Council in January, will provide short-term management advice on the project, said Kathleen Sebelius, secretary of Health and Human Services (HHS).