Customer-gouging datapoint of the day, Bank of America edition

June 29, 2009

From WaPo:

Bank of America this year raised the maximum number of times customers can get hit with overdraft fees from five a day to 10.

This seems incredibly short-sighted to me: BofA here is just asking to get slapped down — hard — by Elizabeth Warren when she takes over the new Consumer Financial Protection Agency. And with behavior like this, it will have precisely no one defending it.


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