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	<title>Comments on: AT&amp;T tries to defend its data pricing</title>
	<atom:link href="http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/feed/" rel="self" type="application/rss+xml" />
	<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/</link>
	<description>A slice of lime in the soda</description>
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		<title>By: HBC</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15558</link>
		<dc:creator>HBC</dc:creator>
		<pubDate>Sun, 06 Jun 2010 20:41:57 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15558</guid>
		<description>AT&amp;T doesn&#039;t have a leg to stand on, but they charge you as though they gave you at least a pair.

http://www.newnetworks.com/netneutralityfcc.htm</description>
		<content:encoded><![CDATA[<p>AT&amp;T doesn&#8217;t have a leg to stand on, but they charge you as though they gave you at least a pair.</p>
<p><a href='http://www.newnetworks.com/netneutralityfcc.htm'>http://www.newnetworks.com/netneutrality fcc.htm</a></p>
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		<title>By: WiredToTheMax</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15545</link>
		<dc:creator>WiredToTheMax</dc:creator>
		<pubDate>Sat, 05 Jun 2010 16:00:34 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15545</guid>
		<description>let&#039;s face it, with the iPhone rumored to be available on Verizon this year they know that thousands of users will switch.  Why else would they be doing this and don&#039;t forget they just increased the cost to break the contract to the highest in the industry.  

It will be interesting to see the subscriber numbers 2yrs from now when everyone who could move without penalty has that option.  I predict ATT will suffer greatly for their arrogance and greed.</description>
		<content:encoded><![CDATA[<p>let&#8217;s face it, with the iPhone rumored to be available on Verizon this year they know that thousands of users will switch.  Why else would they be doing this and don&#8217;t forget they just increased the cost to break the contract to the highest in the industry.  </p>
<p>It will be interesting to see the subscriber numbers 2yrs from now when everyone who could move without penalty has that option.  I predict ATT will suffer greatly for their arrogance and greed.</p>
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		<title>By: ChaoticGeorge</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15544</link>
		<dc:creator>ChaoticGeorge</dc:creator>
		<pubDate>Sat, 05 Jun 2010 15:31:03 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15544</guid>
		<description>I love my iPhone, but I hate AT&amp;T and can&#039;t wait until my contract runs out (13 months and counting!) so I can cancel it and go with one of the new smart phones. 

I mostly hate them because I have to load pages twice so frequently, and I suspect this is by design to limit data usage. 

Another reason I hate them is because they charged me deposit fee to get this phone, but then six months later, when I wanted to add a line for my spouse after paying on time for six full months, they upped the deposit on that phone to 7 times the cost of the original deposit. They can suck it forever for that, and we got my spouse a T-Mobile plan as a result, which is where I will go when my contract is up.

This new move just adds fuel to my fire. I hope they go out of business in this economy, and will cheer if and when they do.</description>
		<content:encoded><![CDATA[<p>I love my iPhone, but I hate AT&amp;T and can&#8217;t wait until my contract runs out (13 months and counting!) so I can cancel it and go with one of the new smart phones. </p>
<p>I mostly hate them because I have to load pages twice so frequently, and I suspect this is by design to limit data usage. </p>
<p>Another reason I hate them is because they charged me deposit fee to get this phone, but then six months later, when I wanted to add a line for my spouse after paying on time for six full months, they upped the deposit on that phone to 7 times the cost of the original deposit. They can suck it forever for that, and we got my spouse a T-Mobile plan as a result, which is where I will go when my contract is up.</p>
<p>This new move just adds fuel to my fire. I hope they go out of business in this economy, and will cheer if and when they do.</p>
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		<title>By: HBC</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15542</link>
		<dc:creator>HBC</dc:creator>
		<pubDate>Sat, 05 Jun 2010 14:08:07 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15542</guid>
		<description>For decades, AT&amp;T&#039;s business has revolved around charging customers for services they don&#039;t or can&#039;t access on networks that AT&amp;T managed to get the public to subsidize to begin with. What makes you think they&#039;ll change now?</description>
		<content:encoded><![CDATA[<p>For decades, AT&amp;T&#8217;s business has revolved around charging customers for services they don&#8217;t or can&#8217;t access on networks that AT&amp;T managed to get the public to subsidize to begin with. What makes you think they&#8217;ll change now?</p>
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		<title>By: Pluton</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15522</link>
		<dc:creator>Pluton</dc:creator>
		<pubDate>Fri, 04 Jun 2010 21:57:04 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15522</guid>
		<description>In response to RGC, of course you should monitor your electricity usage. In many developing countries, that is precisely what is expected of you, especially as more countries move to a prepaid model. If you don&#039;t monitor your usage you soon find out when the electricity is cut and you have to walk to the nearest store to top up. In the USA, one of the environmental issues that too many people assume that electricity is an unlimited good and there are severe consequences to that - not only environmental. So that is not a good analogy. In any case, the problem is not monitoring usage, per se. The problem is that AT&amp;T currently has too much traffic and needs to reinvest heavily in additional capacity. They need to find a mechanism to control that - the current AT&amp;T pricing scheme clearly is wrong, but so is Felix&#039;s solution which is pretty much unlimited usage.</description>
		<content:encoded><![CDATA[<p>In response to RGC, of course you should monitor your electricity usage. In many developing countries, that is precisely what is expected of you, especially as more countries move to a prepaid model. If you don&#8217;t monitor your usage you soon find out when the electricity is cut and you have to walk to the nearest store to top up. In the USA, one of the environmental issues that too many people assume that electricity is an unlimited good and there are severe consequences to that &#8211; not only environmental. So that is not a good analogy. In any case, the problem is not monitoring usage, per se. The problem is that AT&amp;T currently has too much traffic and needs to reinvest heavily in additional capacity. They need to find a mechanism to control that &#8211; the current AT&amp;T pricing scheme clearly is wrong, but so is Felix&#8217;s solution which is pretty much unlimited usage.</p>
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		<title>By: RGC</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15520</link>
		<dc:creator>RGC</dc:creator>
		<pubDate>Fri, 04 Jun 2010 21:33:44 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15520</guid>
		<description>You shouldn&#039;t need to monitor your usage. Do you monitor how much electricity you use at home? How much water you use? I doubt it. How many megs of data do use use when you watch a 4-1/2 minute YouTube video? How would any normal person know this? You should pay for what you use, just like with other utilities. Maybe the cost/meg changes at some point, like with electricity and water. These usage &quot;plans&quot; serve no purpose other that to increase the revenue to AT&amp;T. Companies that treat their customers like this deserve to go under.</description>
		<content:encoded><![CDATA[<p>You shouldn&#8217;t need to monitor your usage. Do you monitor how much electricity you use at home? How much water you use? I doubt it. How many megs of data do use use when you watch a 4-1/2 minute YouTube video? How would any normal person know this? You should pay for what you use, just like with other utilities. Maybe the cost/meg changes at some point, like with electricity and water. These usage &#8220;plans&#8221; serve no purpose other that to increase the revenue to AT&amp;T. Companies that treat their customers like this deserve to go under.</p>
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		<title>By: DanHess</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15519</link>
		<dc:creator>DanHess</dc:creator>
		<pubDate>Fri, 04 Jun 2010 21:24:52 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15519</guid>
		<description>Rolfe Winkler makes an excellent argument in favor of AT&amp;T&#039;s new scheme:

&quot;Free ride ending for U.S. wireless bandwidth hogs&quot;
http://blogs.reuters.com/columns/2010/06/02/free-ride-ending-for-u-s-wireless-bandwidth-hogs/</description>
		<content:encoded><![CDATA[<p>Rolfe Winkler makes an excellent argument in favor of AT&amp;T&#8217;s new scheme:</p>
<p>&#8220;Free ride ending for U.S. wireless bandwidth hogs&#8221;<br />
<a href='http://blogs.reuters.com/columns/2010/06/02/free-ride-ending-for-u-s-wireless-bandwidth-hogs/'>http://blogs.reuters.com/columns/2010/06 &nbsp;/02/free-ride-ending-for-u-s-wireless-b andwidth-hogs/</a></p>
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		<title>By: Pluton</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15518</link>
		<dc:creator>Pluton</dc:creator>
		<pubDate>Fri, 04 Jun 2010 21:15:37 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15518</guid>
		<description>Felix, how different is the AT&amp;T situation to the congestion pricing situation? Both have a problem with traffic and both want to reduce usage or at least get people to pay on a sliding scale based on demand. Of course, the current AT&amp;T pricing plan is silly, but your points seem to assume that capacity is limitless on the AT&amp;T network. I think that the assumption that you make is that the AT&amp;T network is the equivalent of public transport which is not the case. It is the equivalent of using a private car - if you want to get into the CBD then you have to pay. AT&amp;T should use the same system. And if you are prepared to work out how much you pay on the congestion system, why not the same with AT&amp;T? And, like congestion charging, you can use alternatives - public transport, or in AT&amp;Ts case, their competitors, or wifi.</description>
		<content:encoded><![CDATA[<p>Felix, how different is the AT&amp;T situation to the congestion pricing situation? Both have a problem with traffic and both want to reduce usage or at least get people to pay on a sliding scale based on demand. Of course, the current AT&amp;T pricing plan is silly, but your points seem to assume that capacity is limitless on the AT&amp;T network. I think that the assumption that you make is that the AT&amp;T network is the equivalent of public transport which is not the case. It is the equivalent of using a private car &#8211; if you want to get into the CBD then you have to pay. AT&amp;T should use the same system. And if you are prepared to work out how much you pay on the congestion system, why not the same with AT&amp;T? And, like congestion charging, you can use alternatives &#8211; public transport, or in AT&amp;Ts case, their competitors, or wifi.</p>
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		<title>By: very-simple</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15517</link>
		<dc:creator>very-simple</dc:creator>
		<pubDate>Fri, 04 Jun 2010 21:03:25 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15517</guid>
		<description>Felix:

I&#039;m sorry - I got my information here:  http://www.macrumors.com/2010/06/02/more-details-on-atandts-data-plan-changes-for-iphone-and-ipad/

It has an extensive q&amp;a by TUAW and an AT&amp;T spokesperson, and this was specifically mentioned:

&quot;iPhone users can bump up from the $15 200 MB data plan to the $25 2 GB plan without penalty AS LONG AS THEY INITIATE THE CHANGE BEFORE THE END OF THE DESIRED BILLING CYCLE. This will allow users on the lower tier to simply bump up to the $25 plan as needed rather than having to pay $15 per additional 200 MB over the initial 200 MB limit. Users can then bump themselves back down for their next billing cycle. It is unclear at this time whether users on the higher tier will be able to drop down to the lower tier mid-cycle if they see that their data usage will be low for that period.&quot;

Perhaps TUAW was given misinformation, but this answer pretty clearly says (to me at least) that you can retroactively change your plan during the current billing cycle.  This, combined with (my hope of, at least) notifications when approaching the cap should make this pretty easy, even if not as easy as your suggestion, which I would also infinitely prefer.

Not trying to be an AT&amp;T defender by any means - I&#039;ve had enough dropped calls to ever allow for that - just trying to make sure people have information.</description>
		<content:encoded><![CDATA[<p>Felix:</p>
<p>I&#8217;m sorry &#8211; I got my information here:  <a href='http://www.macrumors.com/2010/06/02/more-details-on-atandts-data-plan-changes-for-iphone-and-ipad/'>http://www.macrumors.com/2010/06/02/more -details-on-atandts-data-plan-changes-fo r-iphone-and-ipad/</a></p>
<p>It has an extensive q&amp;a by TUAW and an AT&amp;T spokesperson, and this was specifically mentioned:</p>
<p>&#8220;iPhone users can bump up from the $15 200 MB data plan to the $25 2 GB plan without penalty AS LONG AS THEY INITIATE THE CHANGE BEFORE THE END OF THE DESIRED BILLING CYCLE. This will allow users on the lower tier to simply bump up to the $25 plan as needed rather than having to pay $15 per additional 200 MB over the initial 200 MB limit. Users can then bump themselves back down for their next billing cycle. It is unclear at this time whether users on the higher tier will be able to drop down to the lower tier mid-cycle if they see that their data usage will be low for that period.&#8221;</p>
<p>Perhaps TUAW was given misinformation, but this answer pretty clearly says (to me at least) that you can retroactively change your plan during the current billing cycle.  This, combined with (my hope of, at least) notifications when approaching the cap should make this pretty easy, even if not as easy as your suggestion, which I would also infinitely prefer.</p>
<p>Not trying to be an AT&amp;T defender by any means &#8211; I&#8217;ve had enough dropped calls to ever allow for that &#8211; just trying to make sure people have information.</p>
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		<title>By: Snyderico</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15510</link>
		<dc:creator>Snyderico</dc:creator>
		<pubDate>Fri, 04 Jun 2010 20:07:07 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15510</guid>
		<description>There is another option, using Mifi. It&#039;s $60 per month, but you get 5mb and it works for all wifi devices.  And, you get Verizon or Sprint networks, not AT&amp;T (especially significant in NY and SF).

But can anyone tell me how many mb they are using per month on their iPad (not iPhone -- even though the technology is the same, the iPad is clearly better designed for video than the iPhone)? I&#039;d especially appreciate it if you would indicate for how many hours a day you typically use the iPad (i.e., just for your hour commute in each direction, non-stop, etc.)

Thanks.</description>
		<content:encoded><![CDATA[<p>There is another option, using Mifi. It&#8217;s $60 per month, but you get 5mb and it works for all wifi devices.  And, you get Verizon or Sprint networks, not AT&amp;T (especially significant in NY and SF).</p>
<p>But can anyone tell me how many mb they are using per month on their iPad (not iPhone &#8212; even though the technology is the same, the iPad is clearly better designed for video than the iPhone)? I&#8217;d especially appreciate it if you would indicate for how many hours a day you typically use the iPad (i.e., just for your hour commute in each direction, non-stop, etc.)</p>
<p>Thanks.</p>
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		<title>By: hsvkitty</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15507</link>
		<dc:creator>hsvkitty</dc:creator>
		<pubDate>Fri, 04 Jun 2010 19:52:23 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15507</guid>
		<description>It is an effective way to draw people from the promised &quot;grandfather plans&quot;  and then soon after, hit them with higher fees.

It worked on me... we all  get lofty ideas at times that another deal is right for us that actually costs less.  That dang greener grass syndrome!!</description>
		<content:encoded><![CDATA[<p>It is an effective way to draw people from the promised &#8220;grandfather plans&#8221;  and then soon after, hit them with higher fees.</p>
<p>It worked on me&#8230; we all  get lofty ideas at times that another deal is right for us that actually costs less.  That dang greener grass syndrome!!</p>
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		<title>By: calx</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15505</link>
		<dc:creator>calx</dc:creator>
		<pubDate>Fri, 04 Jun 2010 19:26:30 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15505</guid>
		<description>&quot;People are way smart enough to manage their own usage.” Haha. You are absolutely right, Felix, this company is evil - it has turned this way as it knows it is living on borrowed time. Wireless voice is the only cash cow left (the business and residential fixed markets have gone VoIP long ago and decimated margins). When they added the A-list feature, they conveniently &quot;forgot&quot; to inform me, leaving me with a huge overage bill. This is the same tactic, hope your customers don&#039;t notice until it is too late. Treating customers this way is a certain path to demise.</description>
		<content:encoded><![CDATA[<p>&#8220;People are way smart enough to manage their own usage.” Haha. You are absolutely right, Felix, this company is evil &#8211; it has turned this way as it knows it is living on borrowed time. Wireless voice is the only cash cow left (the business and residential fixed markets have gone VoIP long ago and decimated margins). When they added the A-list feature, they conveniently &#8220;forgot&#8221; to inform me, leaving me with a huge overage bill. This is the same tactic, hope your customers don&#8217;t notice until it is too late. Treating customers this way is a certain path to demise.</p>
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		<title>By: DanHess</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15503</link>
		<dc:creator>DanHess</dc:creator>
		<pubDate>Fri, 04 Jun 2010 19:15:29 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15503</guid>
		<description>Felix --

There may be a lot to gripe about with bandwidth providers, but I think you are missing the gigantic issue, and in fact one of the major crises of our era:

Bandwidth providers are freeloading on the demand created by content providers.  Bandwidth providers are doing just great financially, earning a ton of money.  Meanwhile, content providers are fighting a losing battle just to get paid and not go out of business.  Much of the media world has been going through an endless depression for the last decade or more.  The decline most in media is a great loss for society.</description>
		<content:encoded><![CDATA[<p>Felix &#8211;</p>
<p>There may be a lot to gripe about with bandwidth providers, but I think you are missing the gigantic issue, and in fact one of the major crises of our era:</p>
<p>Bandwidth providers are freeloading on the demand created by content providers.  Bandwidth providers are doing just great financially, earning a ton of money.  Meanwhile, content providers are fighting a losing battle just to get paid and not go out of business.  Much of the media world has been going through an endless depression for the last decade or more.  The decline most in media is a great loss for society.</p>
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		<title>By: farmdwg</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15502</link>
		<dc:creator>farmdwg</dc:creator>
		<pubDate>Fri, 04 Jun 2010 19:11:53 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15502</guid>
		<description>I&#039;m tired of companies like AT&amp;T and Facebook telling me how I should use their products. I know very well how I am going to use my iPhone or what security options I want to set within Facebook. Enough of telling me what to do with my stuff. Why don&#039;t companies listen to their customers and their needs and build a product around that. 

For example, back in the late 1990&#039;s, there is a prime example on how this affected two large networking companies. 3Com vs Cisco. 3Com was headed up by an engineer that told their customers how to use their products and how they should do networking. However, Cisco, headed by a salesman, got it. They listened to their customers and designed products that their customer wanted/needed. Look at what happened. Cisco become the dominate company and 3Com, well they are now owned by HP.</description>
		<content:encoded><![CDATA[<p>I&#8217;m tired of companies like AT&amp;T and Facebook telling me how I should use their products. I know very well how I am going to use my iPhone or what security options I want to set within Facebook. Enough of telling me what to do with my stuff. Why don&#8217;t companies listen to their customers and their needs and build a product around that. </p>
<p>For example, back in the late 1990&#8242;s, there is a prime example on how this affected two large networking companies. 3Com vs Cisco. 3Com was headed up by an engineer that told their customers how to use their products and how they should do networking. However, Cisco, headed by a salesman, got it. They listened to their customers and designed products that their customer wanted/needed. Look at what happened. Cisco become the dominate company and 3Com, well they are now owned by HP.</p>
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		<title>By: FelixSalmon</title>
		<link>http://blogs.reuters.com/felix-salmon/2010/06/04/att-tries-to-defend-its-data-pricing/comment-page-1/#comment-15501</link>
		<dc:creator>FelixSalmon</dc:creator>
		<pubDate>Fri, 04 Jun 2010 18:54:47 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=4133#comment-15501</guid>
		<description>very-simple: you can switch plans at any time, but you can NOT switch plans retroactively.</description>
		<content:encoded><![CDATA[<p>very-simple: you can switch plans at any time, but you can NOT switch plans retroactively.</p>
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