Comments on: Egregious bank fee of the day, Banco Popular edition A slice of lime in the soda Sun, 26 Oct 2014 19:05:02 +0000 hourly 1 By: Popular Tue, 23 Nov 2010 17:54:39 +0000 We want to clarify your post about Banco Popular. The $10-charge in question is not a single-use ATM fee but is actually a sum of five fees or five monthly transactions that Customer Engels performed at ATMs not affiliated with Banco Popular.
Our fee for usage of non-affiliated ATMs is $2 per transaction. Further Banco Popular recently became part of the Allpoint network, meaning customers can access nearly 33,000 ATMs nationwide for surcharge-free transactions. These ATMs can be located at
However, we do agree that these charges, and our policy, could have been better explained by our customer service representative. We have already taken corrective action immediately to address that. Our system has also been corrected to better describe these fees and to have them post individually along with the corresponding transaction. Banco Popular is proud to serve communities in New York, New Jersey, Illinois, Florida and California.
– Banco Popular

By: dWj Mon, 22 Nov 2010 14:23:43 +0000 > $10 for using an outside ATM is, frankly, beyond the pale. And the opacity and sneakiness with which the fee was introduced and presented to Banco Popular’s clients

As is often the case, I think you have things a bit backward; the fee would be tolerable if Banco had made it well-known to its customers. It’s the opacity and sneakiness that merit the managers’ having their hands slammed in car doors.

By: hsvkitty Mon, 22 Nov 2010 02:39:18 +0000 I would use this type of site 9and copy of fees page) to show why I am walking and where I am going and give the bank manager a chance to change that $10 charge to zero. What a rip off bank!

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