Comments on: Why Apple’s customers cripple its user experience

By: CalGal

CalGal — Fri, 02 Dec 2011 17:00:29 +0000

I have a “dinosaur” Blackberry 8700 with text and calling only, no browser. It works fine. There is one charge for unlimited talk and text.

By: CalGal

CalGal — Fri, 02 Dec 2011 17:00:27 +0000

I have a “dinosaur” Blackberry 8700 with text and calling only, no browser. It works fine. There is one charge for unlimited talk and text.

By: robgilgan

robgilgan — Sat, 26 Nov 2011 20:41:08 +0000

Can’t help but feel that a lot of folks think there shouldn’t be any variety in the market. The suggestion that an iPad is symbolic of entitlement? Maybe ‘entitlement’ got plugged in by autocorrect, dunno. If you’re not free to pick whatever you choose….because of some weird attachment to dissing competitors, it’s your experience that’s diminished, not mine.
Also – I take issue with the first sentence. In technology, ‘you get what you pay for’ isn’t just a glib truism. My experience has been that dollar for dollar, Apple products (gadgets and software) deliver very favourably. A Zune, for example, isn’t the equivalent of a comparably spec’d iPod. That’s why it isn’t on the market anymore.
I don’t buy Apple exclusively, but there’s no question that I favour it over a lot of other technology that just doesn’t measure up, either from a design or performance perspective. In many cases, no contest.

By: HiramWalker

HiramWalker — Sat, 26 Nov 2011 20:30:39 +0000

Must be quite a bit of gin in that soda.

By: y2kurtus

y2kurtus — Sat, 26 Nov 2011 03:23:20 +0000

“These money-saving techniques are perfectly rational. And they don’t cost Apple any money — just the wireless carriers.”

Think it through… people do not buy Iphones… wireless carriers buy Iphones and sell them to people for $100/month.

If ATT and VZ can’t charge a high monthly fee than they can’t subsidize AAPL’s up front cost.

By: Dowap

Dowap — Fri, 25 Nov 2011 01:13:05 +0000

So Apple is more expensive while companies are struggling to match the price of the Air and iPad. Good to know. Glad you are stuck in the past.

By: Finster

Finster — Thu, 24 Nov 2011 17:08:37 +0000

It all comes down to Felix channelling Oscar Wilde talking about money. It’s an awkward combination.

I hope this wasn’t too ad hominem.

By: SpragueD

SpragueD — Thu, 24 Nov 2011 11:59:35 +0000

The clarity and intelligence of skyman123′s comment is refreshing. More enjoyable than the article itself.

By: AdamChew

AdamChew — Thu, 24 Nov 2011 10:01:05 +0000

Dude you are dead wrong, your personal experience with the 3G iPad being faster is flawed, mine is a wifi and it works perfectly well. I hate to nitpick how fast are you referring to perhaps you are living in Flash (DC comic character ) where everything is super fast. Do we really need that experience. One more thing how fast is your ccfast when everything happens in seconds.
I wonder whether you know you can make free calls using the app Viper yes internationally too and available on the iPad well there is always FaceTime.
Sorry I am just a dumb user who is using his iPad wrong because it does everyhing for me the wat i want it whereas a super discerning user like you needs everything to be the best.

By: mfw13

mfw13 — Thu, 24 Nov 2011 09:32:22 +0000

Or you can just not buy any Apple products at all…

I seem to still get by just fine with my good ol’ laptop & cellphone combo…

By: politicaljunkie

politicaljunkie — Thu, 24 Nov 2011 04:32:08 +0000

wow this forum is so enlightening, I was just thinking buy an ipad and that will be the end of my (overpriced cost).
Frankly I’ve looked at all tablets and samsung really stood out, much faster caching and slightly faster than the ipad. Never did like the iphone, but do respect the over priced ipad. There are so many choices out there with much lower prices and plans it’s amazing. North american cell plans are just crazy way out of touch with Asia and Europe, the carriers here are just taking us for a big ride. I guess it’s a mafia like heaven for local carriers.

By: OneOfTheSheep

OneOfTheSheep — Thu, 24 Nov 2011 00:22:13 +0000

@FifthDecade,

It is my understanding certain standards are different between Europe, etc. and the U.S. At one time there were different railroad track gauges (widths). There are different “standard voltages”, power cords.

The “operating standard” for most cell phones differ (i.e. your typical U.S. phone likely won’t work in Europe). Even here in the states Apple had to manufacture a CDMA iPhone before Verizon could offer one to subscribers…incompatible technologies between Verizon, AT&T and other iPhone offering providers.

By: FifthDecade

FifthDecade — Wed, 23 Nov 2011 21:28:09 +0000

@ nbm09
You’ve got a hole in your logic. How can it not be a US specific thing when it isn’t happening anywhere else? Commenters from Asia, Australia and Europe have all said they don’t have the problem – but clearly the US does. If it was Apple’s doing, the problem would exist everywhere, but it seems to be happening in the US only. What is different about the US mobile phone sector compared to the rest of the world? The telcos. Ergo, it’s the telcos fault, QED.

By: MondayNothing

MondayNothing — Wed, 23 Nov 2011 19:44:48 +0000

“Apple products have always cost more than the equivalent products elsewhere. ” This was never true even when Apple products cost more than apparently equivalent products. And it is certainly not true now, when Apple is exercising economies of scale in the laptop, phone, and pad markets. Feature-by-feature comparisons now show Apple products with lower prices than competitors, not higher. Bad article from sentence 1.

By: jimstead

jimstead — Wed, 23 Nov 2011 19:11:46 +0000

“Apple products have always cost more than the equivalent products elsewhere”.

The products weren’t equivalent unless your concept of equivalence would say that a Chevy Nova and a BMW were “equivalent” because they each have four wheels.