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	<title>Comments on: Golden ticket economics, part 1: Next restaurant</title>
	<atom:link href="http://blogs.reuters.com/felix-salmon/2012/01/06/golden-ticket-economics-part-1-next-restaurant/feed/" rel="self" type="application/rss+xml" />
	<link>http://blogs.reuters.com/felix-salmon/2012/01/06/golden-ticket-economics-part-1-next-restaurant/</link>
	<description>A slice of lime in the soda</description>
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		<title>By: nickkokonas</title>
		<link>http://blogs.reuters.com/felix-salmon/2012/01/06/golden-ticket-economics-part-1-next-restaurant/comment-page-1/#comment-34819</link>
		<dc:creator>nickkokonas</dc:creator>
		<pubDate>Sat, 07 Jan 2012 20:23:23 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=11762#comment-34819</guid>
		<description>1.  Enterprising coders did set up scripts -- but those have been effectively blocked by both passive (captcha) and active (ip filtering) means.

2.  I don&#039;t believe a &#039;ticket&#039; has ever sold for $ 3,000 -- a TABLE has sold for $ 3,000.  That table was a kitchen table for 6 people that with wine pairings, service, and tax was nearly $ 2,500 face value.  This was a case where one blogger got it wrong and EVERY news source since has reported it as if a $ 100 ticket sold for $ 3,000.  Big difference.

3.  The number of scalped tickets is very low... we can track transfers and to an extent which are scalped and it is less than 1 %.  The majority of transfers that are not between family and friends are processed through our site -- a few per day only.

4.  Most economists I have spoken with on this (and yes, they do call / email me) fail to consider the fact that we have to tightly control the flow of people into the restaurant and that we are not making widgets... it is not a scalable operation.  Those that realize this immediately think -- raise prices and find price stability through an auction.  I completely understand that from the point of view of maximizing utility (in the economic sense).  But it would be a PR / customer service DISASTER.  Right now we are offering an experience that is perceived as a great value and that ensures that we have a full house every night.  As soon as we take that to &#039;parity&#039; we run the risk of living a bright but short existence.  We are planning for the long term -- and that includes tangential businesses (our iBook series with Apple for example) that are not factored into their plans.

5.  For our El Bulli menu we will be running a Dutch Auction for 1 table of 2 per night... with 100% of the proceeds benefiting the University of Chicago Cancer Center where chef Achatz was treated.  We will indeed see where El Bulli pricing settles, albeit for charity and for a very limited supply.

6.  I am in the process of building a software suite that will allow restaurants, galleries, barbers, theaters, etc. charge variable pricing in both direction... and indeed use systems to easily sell fixed, variable, and auction pricing in a mix based on both supply and demand -- while linking through social media seamlessly... and without having to use third-party deal sites to interact with opt-in customers.  Next is in the first iteration of that experiment -- there is plenty more (and more interesting) models to come.

-- nick</description>
		<content:encoded><![CDATA[<p>1.  Enterprising coders did set up scripts &#8212; but those have been effectively blocked by both passive (captcha) and active (ip filtering) means.</p>
<p>2.  I don&#8217;t believe a &#8216;ticket&#8217; has ever sold for $ 3,000 &#8212; a TABLE has sold for $ 3,000.  That table was a kitchen table for 6 people that with wine pairings, service, and tax was nearly $ 2,500 face value.  This was a case where one blogger got it wrong and EVERY news source since has reported it as if a $ 100 ticket sold for $ 3,000.  Big difference.</p>
<p>3.  The number of scalped tickets is very low&#8230; we can track transfers and to an extent which are scalped and it is less than 1 %.  The majority of transfers that are not between family and friends are processed through our site &#8212; a few per day only.</p>
<p>4.  Most economists I have spoken with on this (and yes, they do call / email me) fail to consider the fact that we have to tightly control the flow of people into the restaurant and that we are not making widgets&#8230; it is not a scalable operation.  Those that realize this immediately think &#8212; raise prices and find price stability through an auction.  I completely understand that from the point of view of maximizing utility (in the economic sense).  But it would be a PR / customer service DISASTER.  Right now we are offering an experience that is perceived as a great value and that ensures that we have a full house every night.  As soon as we take that to &#8216;parity&#8217; we run the risk of living a bright but short existence.  We are planning for the long term &#8212; and that includes tangential businesses (our iBook series with Apple for example) that are not factored into their plans.</p>
<p>5.  For our El Bulli menu we will be running a Dutch Auction for 1 table of 2 per night&#8230; with 100% of the proceeds benefiting the University of Chicago Cancer Center where chef Achatz was treated.  We will indeed see where El Bulli pricing settles, albeit for charity and for a very limited supply.</p>
<p>6.  I am in the process of building a software suite that will allow restaurants, galleries, barbers, theaters, etc. charge variable pricing in both direction&#8230; and indeed use systems to easily sell fixed, variable, and auction pricing in a mix based on both supply and demand &#8212; while linking through social media seamlessly&#8230; and without having to use third-party deal sites to interact with opt-in customers.  Next is in the first iteration of that experiment &#8212; there is plenty more (and more interesting) models to come.</p>
<p>&#8211; nick</p>
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	<item>
		<title>By: Sunset_Shazz</title>
		<link>http://blogs.reuters.com/felix-salmon/2012/01/06/golden-ticket-economics-part-1-next-restaurant/comment-page-1/#comment-34813</link>
		<dc:creator>Sunset_Shazz</dc:creator>
		<pubDate>Sat, 07 Jan 2012 16:00:25 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=11762#comment-34813</guid>
		<description>Felix,

Your point about endowment effects and expectations/framing/anchoring are well taken.  However, over time, isn&#039;t the equilibrium solution a small number of dedicated arbitrageurs (&quot;scalpers&quot; in the vernacular) who buy in the primary and sell in the secondary market?  Their facebook page notes that entire days&#039; allocations are selling out at 3 second clips.  An enterprising coder could just set up a script that buys em all and sells at a profit.

Doesn&#039;t it make more sense for the restaurant to capture this surplus rather than a parasitic middleman?  

Here we have a couple of reasons why the dynamic is favorable to a Dutch auction: an extremely limited supply (relative to, say, a sports event or concert), and a convenient, low transaction cost method of running the auction (the web, electronic payment systems, edocs, etc.)</description>
		<content:encoded><![CDATA[<p>Felix,</p>
<p>Your point about endowment effects and expectations/framing/anchoring are well taken.  However, over time, isn&#8217;t the equilibrium solution a small number of dedicated arbitrageurs (&#8220;scalpers&#8221; in the vernacular) who buy in the primary and sell in the secondary market?  Their facebook page notes that entire days&#8217; allocations are selling out at 3 second clips.  An enterprising coder could just set up a script that buys em all and sells at a profit.</p>
<p>Doesn&#8217;t it make more sense for the restaurant to capture this surplus rather than a parasitic middleman?  </p>
<p>Here we have a couple of reasons why the dynamic is favorable to a Dutch auction: an extremely limited supply (relative to, say, a sports event or concert), and a convenient, low transaction cost method of running the auction (the web, electronic payment systems, edocs, etc.)</p>
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	<item>
		<title>By: ABritAbroad</title>
		<link>http://blogs.reuters.com/felix-salmon/2012/01/06/golden-ticket-economics-part-1-next-restaurant/comment-page-1/#comment-34812</link>
		<dc:creator>ABritAbroad</dc:creator>
		<pubDate>Sat, 07 Jan 2012 15:36:49 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=11762#comment-34812</guid>
		<description>How about selling 90% of the tickets at a fixed price, with allocation by lottery, then auction the remaining 10%?</description>
		<content:encoded><![CDATA[<p>How about selling 90% of the tickets at a fixed price, with allocation by lottery, then auction the remaining 10%?</p>
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		<title>By: Curmudgeonly</title>
		<link>http://blogs.reuters.com/felix-salmon/2012/01/06/golden-ticket-economics-part-1-next-restaurant/comment-page-1/#comment-34811</link>
		<dc:creator>Curmudgeonly</dc:creator>
		<pubDate>Sat, 07 Jan 2012 15:33:33 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=11762#comment-34811</guid>
		<description>If markets are conversations, a lot of people wish the other interlocutors would just STFU.</description>
		<content:encoded><![CDATA[<p>If markets are conversations, a lot of people wish the other interlocutors would just STFU.</p>
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		<title>By: Frwip</title>
		<link>http://blogs.reuters.com/felix-salmon/2012/01/06/golden-ticket-economics-part-1-next-restaurant/comment-page-1/#comment-34810</link>
		<dc:creator>Frwip</dc:creator>
		<pubDate>Sat, 07 Jan 2012 05:39:18 +0000</pubDate>
		<guid isPermaLink="false">http://blogs.reuters.com/felix-salmon/?p=11762#comment-34810</guid>
		<description>$3000 opportunity cost?

Yoram Bauman shot that one a while ago with two Snickers bars :-)</description>
		<content:encoded><![CDATA[<p>$3000 opportunity cost?</p>
<p>Yoram Bauman shot that one a while ago with two Snickers bars :-)</p>
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