Comments on: Why Apple doesn’t care about its competition A slice of lime in the soda Sun, 26 Oct 2014 19:05:02 +0000 hourly 1 By: LenC Wed, 31 Oct 2012 02:18:39 +0000 The world doesnt divvy up quite so cleanly. I am typing this on my iPad, but I’m just as likely to be doing this on my Samsung smart phone or my hp laptop. When I bought the ipad, there really were no other choices, but now that there are, I will take into account the fact that my iPad crashes the most of the the three and the frequent annoyance created by the flash fails. I don’t mind paying a premium price, but don’t care to put up with a lower level of performance just to be trendy. To the poster who said apple fans are addicts, I was one of the original “crackberry” addicts (got mine in ’01). That was a pretty loyal following too and I think RIM thought they’d always be there. There’s something instructive in there for Apple – you need to continue to earn the loyalty of your customers. The diehards alone won’t sustain you, people are a little more discerning than you (or Apple/RIM?) believe.

By: ekoyarivitz Sun, 28 Oct 2012 16:47:05 +0000 In regards to the pricing of an Apple product, regardless of Apple’s concern or lack of for competition; doesn’t an Apple purchase include a lot more than just the device?

With others it’s hardware usually offers a decent spec sheet but the physical design is just enough to get by and the materials are mundane plastic. Apple spends more on engineering the physical design and includes nicer quality materials. Other vendors offer the same one year term of warranty as Apple, but what do you get with that? With Apple they have renowned support and service. Staffing and training costs per Apple customer must be much higher with Apple. Apple stands behind their products like no other, often times exchanging a device in store on the spot. Others don’t offer this level of service even if you could get face to face with their support staff. More likely you’re navigating a phone tree with an over seas call center. The ability to visit an Apple store and interact with a device with the help of we’ll trained staff; prior to purchase and receive very thorough support after purchase also must come at some cost. Apple did their homework and created the best OS, iOS is the most flushed out system that most reviewers still give the nod to, as the one that just works. With an iOS device purchase comes OS Updates several times a year and for many years to come. Offering quickly delivered and often times impressive improvements to your device over its lifetime.

Including services like iCloud and the best Appstore; all of these extras come at a cost that is reflected in the higher price. If you buy a mini tablet from others for $199 you’re agreeing to forgo all the above; just as the vendor of that narrowly marked up $199 mini tablet offers that product with limitations that aren’t shown on the hardware spec sheet.

By: wthcares Sat, 27 Oct 2012 12:30:48 +0000 My Airport Extreme(s) have been the easiest routers to implement, and even when the first failed (power supply) after the warranty expired, Apple replaced it because I had the Apple protection plan on both my MBP and iMac. After the first router failed I was not happy, went and bought the latest CISCO/Linksys EA4500 which had to be reset a couple of times over 3-4 months, and didn’t support my USB printer even though it claimed to support ANY USB device. I didn’t want to have to keep the iMac running just to print from the MBP, so went to Apple to see if it was just the power cord for the router that failed. Unfortunately it wasn’t but I think if you go in “nicely” without ranting about the problem they work with you. Wasted $$ on the CISCO!

As far as compatibility, the Airport Extreme worked easily with the old PC until its power supply failed. A coworker’s daughter had problems connecting her MBP with another brands router, but his work laptop was Dell/Windows. He switched to the Apple AE and all devices connecting fine. Smh at those who suffer through compatibility issues and rant about pricing.

-Happy Apple Customer

By: HighIQ180 Fri, 26 Oct 2012 13:27:44 +0000 ” A lot of people have swapped from IPhones to androids ”

Whoever posted this is completely ignorant about the product market. So Ignorant that that person does not know Apple holds a 90% retention rate and Android holds a 50% retention rate.

News for the ignorant masses..Your friends/co-worker, blah, blah, blah is called anecdotal evidence and its the worst data anyone can use to formulate opinion!!

Know real facts then post online!!

By: spaceageliving Fri, 26 Oct 2012 04:36:43 +0000 Excellent story…could have been even more forcefully written. The tech media and most financial analysts are still stuck in a “once ailing Apple Computer” mindset where Windows is still relevant and where apple products are “expensive.” Unfortunately even Apple’s senior management and especially Cook are ill equipped to deal with their success–why the hell does Cook deign to apologize for the new maps when it is clearly vastly superior to the previous iOS maps? And another unanswered question: I thought Apple had board approval for a share repurchase program, so how trashed does the stock have to get before they step in? A sub 10 ex-cash P/E and 15% drop in price in 2 weeks and still these guys running the company are standing around with $130 Billion in cash with their thumbs up their butts. Sad and pathetic. Can we get somebody more qualified to run the day to day operations of this company?

By: Divebus Thu, 25 Oct 2012 20:50:37 +0000 “you don’t see vendors in China selling fake Google Nexus 7s”

That would be redundant. Android devices are already a counterfeit iOS devices.

By: Swift2010 Thu, 25 Oct 2012 19:21:31 +0000 The recent revelation of a huge vulnerability in routers with WPS support was instructive about the Airport Extreme, which had spotted this possibility, and engineered effectively around it. Premium? Yes, but partially because it’s easy to set up (imagine!) and partially because Apple has done its homework.

The extreme hatred of Apple is kind of strange, and it has always ended with one thing: hating the “sheeple” who buy the brand. Accusations of “monopolist” are not uncommon, and it’s often immediately followed by the ‘they’re only 12% of the (US) market.’ Indeed, the particular business model used by Apple seems to make two things very likely: Apple will make products appreciated by everyone except those who must know the speeds ‘n’ feeds; and two, the monopolist model on the board here is the company that gives out its generic software for free, so that it can profit on the back end. This was Microsoft’s model.

By: imtyler Thu, 25 Oct 2012 18:50:50 +0000 “The point here is that Apple has already done the work of persuading people to buy the iPad mini — it’s done it through many years of creating products which are a pleasure to use.”

Regardless of whether or not Apple products are a ‘pleasure’ to use, a company can only write their own destiny for so long. Apple is currently coasting off of their two smash hit products– the iPod and the iPhone. Both products were revolutionary at the time of their release, but the people will only remain impressed for so long. Just as Microsoft thought the Windows train would keep chugging forever, Apple too will discover that it’s innovate or die.

By: BrendanPatrick Thu, 25 Oct 2012 18:42:32 +0000 Very nice article.

Just like the market has shown the need for two iPad sizes, I wouldn’t at all be surprised to see a second, bigger iPhone in a year or two.

With so much incredible diversity in this world, no company can ever hope to fill every possible situation. But Apple, and any other company, can certainly try to offer as many options as make financial sense within their unique footprint.

Are there countless articles this week talking about how many cheaper options there are than the new 13-inch MacBook Pro? I doubt it.

People tend to buy what most fills their current situation (to various levels of rationality). And that “situation” certainly includes the superficiality of wearing tech tools/gadgets like fashion.

By: Andre_Friedmann Thu, 25 Oct 2012 18:17:40 +0000 Quite by accident, computer hardware and software manufacturers — with their dreadful record of provisioning robust, easy-to-use solutions for consumers — have *beaten* hyper-rationality into consumers. This hyper-rationality insists comparing hardware specification pricing among manufacturers wastes time. This hyper-rationality insists on well-integrated hardware and software. This hyper-rationality insists “My time and money are valuable. What works easily and well without wasting my time or my money?”
Apple answers that last question.