Opinion

Felix Salmon

Can you fact-check a twerking video?

By Felix Salmon
December 10, 2013

 

Josh Benton of the Nieman Journalism Lab writes in, asking for a 2014 prediction for the world of news. My answer: 2014 is going to be the year of a big debate about what news is —and especially about whether and how news organizations can ethically report on activity in the virtual world.

The first time I saw this debate take place in public was in October, on Nick Denton’s Kinja commenting platform, where a fascinating conversation broke out between Denton, the founder of Gawker Media; John Cook, the editor of Gawker; and Neetzan Zimmerman, the viral wunderkind who singlehandedly generates most of Gawker’s traffic. Zimmerman had put up yet another of his dozen posts a day, all of which feature (which is to say, recycle) various pieces of content found on the internet. This post was headlined “Grandpa Writes Letter Disowning Daughter After She Disowns Gay Son”, and featured a letter which Zimmerman found on a gay-friendly t-shirt site named FCKH8.

Denton quickly jumped into the comments, saying there was something fishy about the way in which FCKH8 kept on finding such heartwarming letters; he also pointed out that the company’s founder, Luke Montgomery, has a long history of “stunts”.

Cook replied to Denton:

Part of our job is to make sure we’re writing about things that people are talking about on the internet, and the incentive structure of this company is organized to make sure that we are on top of things that are going viral. Neetzan is explicitly tasked with doing so. Unfortunately, that involves covering charlatans and bullshit artists, whether it’s Montgomery or Jimmy Kimmel

I’d rather be calling bullshit on stuff like this than calling attention to it… But we are tasked both with extending the legacy of what Gawker has always been—ruthless honesty—and be reliably and speedily on top of internet culture all while getting a shit-ton of traffic. Those goals are sometimes in tension.

Zimmerman, who’s surely one of the world’s greatest experts on viral content, then replied to them both, pointing out that the tension was even bigger than that:

Most viral content demands from its audience a certain suspension of disbelief.

The fact is that viral content warehouses like BuzzFeed trade in unverifiable schmaltz exactly because that is the kind of content that goes viral.

People don’t look to these stories for hard facts and shoe-leather reporting. They look to them for fleeting instances of joy or comfort. That is the part they play in the Internet news hole.

In other words, there’s things which are true on the internet — like that letter from a disappointed grandpa, or a video of a failed twerk. The internet is getting increasingly good at generating such content — so good, indeed, that the bar is getting raised, and the chances of successfully-viral content simply emerging naturally from the world are getting ever slimmer. There’s now so much fake content out there, much of it expertly engineered to go viral, that the probability of any given piece of viral content being fake has now become pretty high.

The result is stories like this one, in the NYT, headlined “If a Story Is Viral, Truth May Be Taking a Beating”, which says that “digital news sites are increasingly blurring the line between fact and fiction”:

When the tales turned out to be phony, the modest hand-wringing that ensued was accompanied by an admission that viral trumps verified — and that little will be done about it as long as the clicks keep coming…

Gawker, BuzzFeed, The Huffington Post and Mashable among them — do not see invented viral tales as being completely at odds with the serious new content they publish alongside them.

The NYT story even quotes Elan Gale, who hoaxed the internet with his Thanksgiving plane-ride tweets, saying that the people who embedded and Storified his tweets were “deceiving their audience” by doing so. The appeal of the moral high horse appears to be irresistible: look at Dave Weigel, for instance, tearing into BuzzFeed for their rebroadcast of the Gale tweets, calling it “the sort of shoddy reporting that would get a reporter at a small newspaper fired”.

What Weigel misses — and even Gale too, it would seem — is that the BuzzFeed story is not a journalist reporting about happenings on a plane. “Someone is rude on a plane” is not a news story. The BuzzFeed story is rather a journalist reporting about happenings on the internet — specifically, on Twitter. Here’s how BuzzFeed CEO Jonah Peretti sees his publication:

I think of BuzzFeed as this platform that enables us to understand how people are sharing and distributing things like entertainment content, journalism, branded content, all these various types of content that we distribute on this platform that we built…

What we’ve found is that content spreads on different networks for different reasons. There are underlying human dynamics for social content. There are reasons why people share.

This is where the tensions come in: the reasons that people share basically have nothing to do with whether or not the thing being shared is true. If your company was built from day one to produce stuff which people want to share, then that will always end up including certain things which aren’t true. That’s not a problem if you’re ViralNova, whose About page says “We aren’t a news source, we aren’t professional journalists, and we don’t care.” But it becomes a problem if you put yourself forward as practitioners of responsible journalism, as BuzzFeed does.

It has become abundantly clear over the course of 2013 that if you want to keep up in the traffic wars, you need to have viral content. News organizations want to keep up in the traffic wars, and so it behooves them to create viral content — Know More is a really good example. But the easiest and most infectious way to get enormous amounts of traffic is to simply share the stuff which is going to get shared anyway by other sites. Some of that content will bear close relation to real facts in the world; other posts won’t. And there are going to be strong financial pressures not to let that fact bother you very much.

Indeed, that fact doesn’t bother me very much. I very much love Analee Newitz’s “valley of ambiguity”:

original.jpg

It seems to me that if a site has a bunch of viral content, and some of it is on the left hand side of the valley and some of it is on the right hand side of the valley, then it’s entirely reasonable to apply journalistic strictures to the right hand side but not to the left hand side.

It’s also possible, if Facebook really does start cracking down on the left hand side of this valley, that the incentive to create fake viral memes will naturally dissipate. But that’s not going to happen in 2014. So expect, over the course of the coming year, a large quantity of debate about questions like whether it even makes sense to fact-check a twerking video.

My undergraduate philosophy thesis was about the semantics of belief ascription, and the way in which “Lois Lane believes Superman can fly” is true, and “Lois Lane believes Clark Kent can fly” is false, even though Superman is Clark Kent. I think this debate is similar: when you point to a twerking video, are you pointing to the video, or are you pointing to the actions which take place in the video? BuzzFeed says it’s doing the first kind of pointing, which means that it’s true, while the likes of Dave Weigel see instead the second kind of pointing, which means that it’s false. To a large degree, this is a discussion which only journalists, and maybe the occasional underemployed philosopher, could ever care about. But it’s going to be hard to avoid in 2014.

Update: In fact, you can fact-check a twerking video.

Comments
12 comments so far | RSS Comments RSS

Just make it funny or truthy and all is forgiven.

Posted by MyLord | Report as abusive
 

I think the problem is that most readers can’t or don’t distinguish the first kind of pointing from the second.

Posted by realist50 | Report as abusive
 

Maybe because the two kinds of pointing are fundamentally impossible to distinguish.

Posted by FelixSalmon | Report as abusive
 

There is a third, interesting, midpoint on the spectrum between Newitz’s “Meme” and her “Truth-Telling” –

If, on the one extreme, lies the phenomenon, which has no actual importance (or even existence) in the real world, that is newsworthy purely because people are sharing it virally on social media…

…and, on the other, there is a concrete newsworthy event in the real world, which journalists seek to make compelling by using virally-attractive newsgathering techniques to describe it…

…the mid-spot consists of events, which actually happen in the real world, yet would otherwise not be newsworthy, except for the fact that they happen to have been documented by virally attractive media.

We can recognize the type of story: the ones that contain the vivid piece of photojournalism, the eyewitness cellphone footage, the grainy CCTV surveillance video, the tone of terror in the 911 audio; or the ones that involve a celebrity, or an attractive young blonde, or a toddler stuck down the well, or a cute animal.

It is a fun drinking game while watching Diane Sawyer’s ABC World News: a shot of Jagermeister for each story that only warrants coverage because of the soundbite, or snippet of actuality footage, or central character that makes it vivid.

Posted by AndrewTyndall | Report as abusive
 

ABC has been driving me crazy with that stuff, AndrewTyndall– and somewhere there’s bound to be a “news” story saying that in fact ABC has aired a particular video just for its picturesqueness.

As a card-carrying curmudgeonly old fart, the bigger phenomenon also drives me crazy. I’m not quite sure I have the language for it, but it’s something like this– a “story” about what other outlets are carrying is a second-order abstraction not about the real world but about a representation of something that’s supposed to be related to the real world somehow. It seems analogous, imho, to the abstraction and removal we’ve seen in financial derivative creation in the earlier 2000s, with second- and third-order securities being marketed as actual claims on actual cash flow.

To me, that degree of abstraction can easily get very dangerous because it makes it impossible to connect with what’s real in the lives of people who after all need to eat, shelter, etc. It magnifies a tendency that’s already far too strong.

In the journalistic case, at least, it’s also a complete evasion of responsibility akin to the way the right-wing noise machine has worked. A responsible journalist supposedly can’t report something without two sources, but can report with a straight face what any loon with a few electrons and an ax to grind posts somewhere, without a care in the world what relation it might bear to the real world. Just reporting what somebody said, not my responsibility in any way.

We’ve arrived at a point where “news” isn’t news, especially on tv (and maybe especially at ABC); it’s reality tv, celebrity, and eye-catching visuals. News about what’s the buzz isn’t news either for those who aren’t involved in the insider pursuit of knowing what’s the buzz. I’m inclined to say that even if I cared what the buzz was, it wouldn’t really be news. But right off the cuff I’m not willing to go there without a little more consideration.

Posted by Altoid | Report as abusive
 

If the two kinds of pointing can’t be distinguished, then I agree with Dave Weigel’s argument. As a reader, how I can view BuzzFeed as credible if anything there might be the first type of pointing? A media outlet, unless it makes clear that different standards apply to different types of stories (or its decision to link to stories), is only as credible as its lowest common denominator – basically a Gresham’s Law of media credibility.

Posted by realist50 | Report as abusive
 

If you’re Buzzfeed or Gawker, doesn’t it have to be all about the brand? Your revenue and visibility and currency depend on being a place people go in order to see where everybody’s going?

How, then, does content matter? Zimmerman says “fleeting instances of joy or comfort.” His boss says they’re being ruthlessly honest– by tracking where people go. To raise the question what’s actually true in a real-world sense and what isn’t is either obsolete or beside the point, unrelated to what these operations do. They do what the NSA does, they map networks. The meta-data is the message. They’re as uninterested in what’s inside as the agency says it is.

Traffic, not truth value, is what makes money for them. For these purposes, attention-catching presentation has to be where it’s at, and that means contrivance prevails. What else is possible?

Posted by Altoid | Report as abusive
 

I can’t remember the last time I heard so many words spent on such a pile of twisted apologetics. This is not complicated – if you produce fake viral content, you are a scam artist, you are lying to your fan base, and you deserve to be shunned. The grandma’s letter deal is NOT a giant wink-and-nod performance art piece; millions of gullible people out there are sharing it because they think it’s real. It’s a lie, made by lying scum. It may be less harmful than lying about stuff FS has decided is the important stuff, but it matters to the people sharing it, and it’s a lie. Lying is bad. Don’t lie. Don’t share lies. And don’t write freaking stories based on lies, or links, or blog posts, or ANYTHING without establishing that it’s a lie, if you know it’s a lie, or think it is.

Christ on a crutch, Felix. Smart guy, but you have lost the moral tether.

Posted by arglebargle44 | Report as abusive
 

This is horsemeat; lies are lies. Don’t lie to your audience, ever, about anything. These companies are manipulating and exploiting their audience, full stop. Be ashamed of your apologetics, FS. Truth itself is a norm, and you’re killing it.

Posted by arglebargle44 | Report as abusive
 

This is horsemeat; lies are lies. Don’t lie to your audience, ever, about anything. These companies are manipulating and exploiting their audience, full stop. Be ashamed of your apologetics, FS. Truth itself is a norm, and you’re killing it.

Posted by arglebargle44 | Report as abusive
 

This is horsemeat; lies are lies. Don’t lie to your audience, ever, about anything. These companies are manipulating and exploiting their audience, full stop. Be ashamed of your apologetics, FS. Truth itself is a norm, and you’re killing it.

Posted by arglebargle44 | Report as abusive
 

I am fascinated and interested in the internal Gawker debates. In the “old” world, we have tabloids and we have “real” newspapers. It is very clear which is which. This becomes difficult on the Internet because of the business model constraints, especially the fight over traffic. Part of the problem lies with us readers – clearly lots of people don’t care for the truth and just want to be entertained – somewhat delusionally believing they are reading news. This is analogous to the idea of reading Playboy for the articles.
I encounter this problem especially in science reporting. There are way too many sensationalist headlines and mis-reported results which are then passed around confidently. And then you mix in Big Data and we have one big mess.

Posted by junkcharts | Report as abusive
 

Post Your Comment

We welcome comments that advance the story through relevant opinion, anecdotes, links and data. If you see a comment that you believe is irrelevant or inappropriate, you can flag it to our editors by using the report abuse links. Views expressed in the comments do not represent those of Reuters. For more information on our comment policy, see http://blogs.reuters.com/fulldisclosure/2010/09/27/toward-a-more-thoughtful-conversation-on-stories/
  •