Opinion

Felix Salmon

Magazines vs digital startups

Felix Salmon
Oct 22, 2012 06:01 UTC

Simon Dumenco has a question: would you rather own a magazine, or a digital startup? He notes that some magazines are making real money these days, including Marie Claire, even as most digital startups fail. Old Media isn’t sexy, he says, but “a lot of magazines continue to be not only damn good businesses, but are doing better than ever.”

I don’t know about the better-than-ever thing: I’d need to see some numbers before I was persuaded on that front. At any given point in time, statistically speaking, some small set of magazines is going to be having a record year. But in aggregate, ad-supported magazines — which are the magazines Dumenco’s talking about — are ultimately in the business of attracting the attention of readers, and then selling that attention to advertisers. These days, there are more demands on our attention than ever, and they are more convenient than ever. If you have some time to while away , you can still read a magazine. Or, you can pick up your phone, and play Angry Birds, or check your email, or Twitter, or Facebook, or, well, I’m not telling you anything new here.

As a long-term investment, then, I’d be worried about owning a magazine, no matter how profitable it might be today. The fashion books will probably last longer than most, although as their audience spends less time with magazines and more time on Pinterest, inevitably they won’t be able to charge quite as much as they used to for that audience’s attention.

In terms of short-term cashflow, on the other hand, it’s no contest. Digital startups are designed to burn all of their revenues and then some: if you’re making money every quarter, you’re doing something wrong. So if, like Dumenco, you’re looking primarily at current profitability, the choice is clear: magazines will always win that fight, even unto their dying day.

If you’re the kind of owner who likes old-fashioned things like owning a profitable enterprise, then, there’s a decent case for sticking with ink on paper. If you own a digital startup, the chances are that it will lose money either until it goes bust, or until you sell it. But at that point, of course, you could make a fortune.

There are a handful of people who have turned digital media properties into steady money-spinners; Nick Denton springs to mind, and the reason that the Bleacher Report sold for $180 million is just that it was extremely profitable. But Dumenco’s talking about how the press likes to “treat venture capitalists like rock stars”, and venture capitalists aren’t in the business of cashing quarterly dividend checks. The big difference between VC owners and the rest of us is that VC owners expect their companies to lose money. That, in many ways, is their big competitive advantage: they’re sitting on enormous amounts of money entrusted to them by their investors, and it’s their job to spend that money in a no-holds-barred attempt to build the most valuable companies they can. Until, after five or ten years, they have that glorious exit.

What happens after the exit? Well, the company isn’t a startup any more, that’s for sure. And by that point the VC owners are on to their next thing. It’s not their job to build some great eternal franchise like, say, Vogue: they don’t have that kind of time horizon. In any case, the digital world moves so fast that there’s really no such thing as an eternal franchise any more.

The simple answer to Dumenco’s question, then, is this: what kind of owner are you? Do you mark your holdings to market, and reckon that you’ve made money if your company is worth more this year than it was worth last year? Or do you instead want to own a property which makes a lot of money, and which can continue to support your lavish lifestyle indefinitely, just by dint of the profits it makes? Similarly, do you like to take risks, or is it more important to you that the assets you own preserve their value over time?

But of course things aren’t as simple as that. Just look at Variety, which Reed Elsevier recently sold for $25 million, after previously turning down offers as high as $350 million. Or look at TV Guide, which went from being worth billions to being worth nothing at all over the course of two tumultuous decades. Newsweek is not alone in “going to zero”, as the financial types have it: Dumenco might be happily handing out awards to Food Network Magazine, but he sure isn’t giving out any gongs to Gourmet, which was unceremoniously shuttered in 2009, along with a magazine — Modern Bride — which was pretty much nothing but ads. And I myself worked for Condé Nast Portfolio for nearly all its two-year existence, during which time it managed to burn through something on the order of $100 million. Even digital startups don’t generally lose money that quickly.

The fact is that owning a magazine is a risky proposition. It might not be as risky as owning a single digital startup, but by the same token owning a stable of magazines could well be riskier than owning a portfolio of startups. Silicon Valley types love to moan about how difficult and expensive it is to hire good engineers these days, but the cost of running, printing, and distributing a national magazine dwarfs the costs of any startup not called Color. And what’s more, most of those costs are fixed, not variable. The economics of magazine publishing are ruthless: if your revenues exceed your costs, then any marginal money you bring in is almost pure profit. Which is why profitable magazines tend to be very profitable. But if your revenues are lower than your costs, it’s incredibly difficult to cut back, and you’re probably doomed.

My answer to Dumenco, then, is that given the choice, I’ll choose the startup. Just look at his winners, this year: they’re all worthy awardees, I’m sure, but there’s no one on the planet who could have predicted even a few years ago that Harper’s Bazaar, Allure, and Traditional Home were particularly well positioned for this kind of glory. There’s something scary and random about the magazine industry — and in the world of magazines, failure hurts, much more than it does in Silicon Valley, where it’s a veritable badge of pride.

I’m not saying that print is dead: it isn’t. That said, it’s definitely showing symptoms of old age and decline — and all those high-tech pill bottles labeled “mobile strategy” or “native advertising” aren’t going to change the underlying diagnosis. Venture capitalists don’t mind pouring money into digital startups, because the value of those startups, if things go well, will rise ten dollars for every dollar the VC spends. That’s an attractive business to chase. In the magazine industry, by contrast, it’s still very much possible to make profits. But how much is your magazine worth? If you make $10 million a year, but the value of your magazine is $40 million lower each year than it was the previous year, you’re not in a good position.

Moreover, what happens if you do fail? The failed magazine publisher has a dim future indeed; the failed digital-startup visionary is immediately showered with new opportunities.

I’m no great fan of VCs, while I’ve been a lover of magazines all my life. But the overwhelming majority of my media consumption these days is digital, and magazines in general are beginning to seem a bit slow and uninspired. I go to the airport newsstand because I know I’ll be asked to turn my electronic devices off — and even then, more often than not, I end up buying nothing.

All the magazines I’ve had over the years have had some kind of “wow” factor — something which made them seem a few steps ahead of wherever I happened to be. I still get that “wow” factor today — but I get it almost entirely online. The age of the magazine is coming to an end, slowly; the age of digital is only in its infancy. And that is why, Simon, the uncertainties of digital ultimately trump the storied legacy of print.

COMMENT

It’s worth noting that the decline of general-circulation magazines became noticeable well before web publishing became a significant factor. Newsstand sales fell rapidly during the early 90s and paper and postage costs escalated. Some were being affected by the changes in the mass-market distribution system (i.e., to supermarkets and drugstores) that was decimating the paperback book business.

Posted by Moopheus | Report as abusive

When Taleb met Davies

Felix Salmon
Oct 19, 2012 21:59 UTC

This morning, Nassim Taleb returned to Twitter, posting one of the technical appendices to his new book. And immediately he got into a wonderfully wonky twitterfight/conversation with Daniel Davies.

I don’t pretend to understand all the subtleties of the conversation between the two, but, for Tom Foster, here’s an attempt. Davies has promised a Crooked Timber post on other parts of the appendix; I’m really looking forward to that.

COMMENT

Actually a positive first derivative for the utility function (harm is bad, etc.) + stochasticity giving a nonzero probability for the state may be sufficient to reverse the allocation.

Posted by NassimNTaleb | Report as abusive

Eric Clapton, Greg Smith, and the art of constructing narratives

Felix Salmon
Oct 19, 2012 17:40 UTC

After a Gerhard Richter painting owned by Eric Clapton sold for an astonishing $34 million last week, Bloomberg’s Scott Reyburn called around for some expert reaction.

“People are still ready to pay top prices for great paintings,” Christophe Van de Weghe, a New York dealer, said in an interview. “While the market is selective, the Clapton provenance made a difference. It could have added as much as 20 percent to the price.”

The first part of the quote is something which should be banned from all reporting on the art market; it says nothing at all, in a market where the quality of a painting is determined, first and foremost, by how much money it sells for.

The second part of the quote, by contrast, just sets up the obvious “who’s the idiot?” question. It’s conceivable that the buyer is an idiot, for paying an extra $5 million just because the painting used to be owned by a rockstar. It’s also conceivable that Christophe Van de Weghe is an idiot, for thinking that Clapton provenance could be worth anything like that much. It couldn’t: the absolute maximum that Clapton provenance can be worth is $959,500 — the value, also set at auction, of his “Blackie” guitar. “This painting once hung on Eric Clapton’s wall” is never going to be worth more than “This guitar was played with every guitar great, at legendary concerts, and on multiple timeless albums.”

But taken as a whole, the quote is actually quite revealing — not of any particular idiocy, but rather of the incredibly strong human drive to turn any event, or sequence of events, into a narrative. Any time something surprising happens, the first question we ask is “why?” — and the way we try to answer that question is by telling stories. Stories are the way we make sense of the world, the lens through which we see it. And so if “Abstraktes Bild (809-4)” sold for more than Christophe Van de Weghe thought it was worth, then Christophe Van de Weghe is likely to come up with some kind of ex-post explanation of why that might be the case. Eventually, if he tells that story often enough, and builds a whole world-view around it, then it will become incredibly difficult to disabuse him of his notion.

Which brings me, naturally enough, to Greg Smith, and whether he’s a con man. Bill Cohan says that he is:

He conned the Times into thinking he was resigning from Goldman Sachs on principle, when he was really nothing more than a disgruntled and ambitious former employee who wanted a bigger bonus and a bigger title and got, and merited, neither.

Cohan says that Grand Central Publishing was conned, too, along with CBS’s “60 Minutes”. And Andrew Ross Sorkin agrees.

The question is not a new one — the day that the op-ed appeared, I said that “it’s much easier to see the disgruntled ex-employee here, quitting in a huff, than it is to see someone genuinely trying to do his part to reconstitute the Goldman Sachs of Gus Levy and John Whitehead.” But the accusation of conning the NYT is a serious one, and implies more than mere disgruntlement — it implies bad faith on the part of Smith. We now know that Smith was angling for a huge bonus and was underperforming at Goldman; his days there were numbered in any case, and it seems pretty obvious that his attack of the ethics was in large part Smith coming up with a way of feeling good about himself as he tore up his golden ticket.

Smith’s op-ed didn’t come out of thin air: it was the culmination of months of writing, “on airplanes, in airport lounges, in hotel rooms, and in my flat late at night”. Smith was literally constructing a narrative, in these writing sessions: he was building a new, non-squidian way of looking at the world, in large part because he surely knew that, one way or another, his days at Goldman were numbered. (He was already, at that point, the lowest-paid employee of the VPs in his training class.)

After Smith’s op-ed appeared and went viral, Smith was forced to own the narrative he had been constructing for a while; naturally, given a $1.5 million offer from Grand Central, he then turned that narrative into a book. Goldman is doing a good job of presenting a counter-narrative, and now those of us on the outside are being asked, essentially, to choose between two very different stories.

The con-man accusation, however, goes one further. It doesn’t just accept Goldman’s narrative and reject Smith’s; it says that even Smith believes the Goldman narrative, and is presenting himself as some kind of natural occupant of the moral high ground, despite the fact that he knows full well that in reality he’s little more than an underperforming money-grubber who never got the seven-figure bonus he desired.

I have very little time for Smith’s tale of being shocked that the equity derivatives desk was selling equity derivatives to clients, regardless of what the in-house view on European banks might be, or whether Goldman was advising European sovereigns at the time. Smith was part of the problem much more than he is part of any possible solution. But I don’t think he’s a con man, either. When you’ve devoted your entire career to Goldman Sachs and then you suddenly leave in a blaze of publicity, you tend to be carried along by events much more than you are controlling them.

Accusing Smith of being a con man gives him too much credit: it implies that he cynically orchestrated this whole thing, rather than simply striking a lucky chord on the NYT op-ed page one day. Smith wasn’t very good as a Goldman banker, and he didn’t suddenly find some secret reserve of Machiavellian cunning upon his departure from the bank. He’s just a human, like the rest of us, constructing a narrative lens through which he can view the world, and his career, in a non-self-loathing manner. That’s a perfectly natural thing to do, from his perspective — and it’s so normal and boring that there’s really no reason for the rest of us to read his book. Sorkin says it’s boring; I believe him on that front. I just don’t think it’s a con.

COMMENT

Being able to sort the wheat of actual information from the chaff of post facto self-reported/constructed narratives is a huge part of wisdom.

Posted by QCIC | Report as abusive

Why keep Newsweek on life support?

Felix Salmon
Oct 18, 2012 14:28 UTC

It’s hard to make money in journalism, and even harder to make money in print journalism. But here’s what I don’t understand: invariably, every time a print publication fails, it announces that it’s not going to die, it’s just going to “transition to an all-digital format”. Newsweek, of course, is no exception. But this is supposed to be the clear-eyed, hard-hearted world of Barry Diller:

If doesn’t work out? Move on! “Sell it, write it off, go on to the next thing,” he says.

Once upon a time, Newsweek was a license to print money; from here on in, it will be a drain and a distraction. Merging it into the Daily Beast never made a huge amount of sense, and now it’s being de-merged: instead, its journalism “will be supported by paid subscription and will be available through e-readers for both tablet and the Web”. Some of it, I guess, will be syndicated to the Daily Beast.

The chances that Newsweek will succeed as a digital-only subscription-based publication are exactly zero. If you had a team of first-rate technologists and start from scratch trying to create such a beast, you’d end up with something pretty much like Huffington — which lasted exactly five issues before bowing to the inevitable and going free. There’s no demand for a digital Newsweek, and there’s no reason, either, to carve off some chunk of the NewsBeast newsroom, call it “Newsweek”, and put its journalism onto a platform where almost nobody is going to read it.

What you’re seeing here is, basically, path-dependency. If Barry Diller were given the Newsweek brand on a plate, he would never invest in turning it into some kind of subscription-based digital-only operation. The opportunity costs alone are too big: the same money, invested in the Daily Beast or in some other property with a chance of succeeding in an increasingly social world, would surely have a much higher probability of generating positive returns.

Instead, Newsweek is hitching its fortunes to a motley group of e-readers (Zinio!), all of which are based on pretty clunky old publishing technology, and none of which have any ability to take advantage of the social web. Magazines are dying, and millions of people are buying tablets and e-readers: that much is true. But I simply don’t believe that Barry Diller and Tina Brown really think, in their heart of hearts, that they have the unique ability to build the world’s first successful subscription-based tablet-first publication where so many before them have failed. Especially not when that publication is forced to bear the legacy “Newsweek” name.

Brown, remember, killed off Newsweek.com as soon as she took control of the magazine: she decided that while the brand had some kind of meaning in print, the digital future belonged to the Daily Beast. With today’s announcement, she seems to be attempting some kind of freemium strategy: give away the Beast for free, and then charge for the, er, premium content in Newsweek. The problem being, of course, that the whole point of merging Newsweek with the Daily Beast was that in an online world where nothing is more than a click away, Newsweek content isn’t more valuable than anything else. That’s certainly not going to change after today’s layoffs.

All of which is to say that today’s announcement (the “all-digital” bit, that is, not the killing-off-print bit, which was simply inevitable) is basically an exercise in face-saving. When it comes to the optics, it’s always more respectable, more techno-visionary, to do something new and digital than it is to simply close down and write off a failed acquisition. Newsweek’s journalists have already been incorporated into the Daily Beast newsroom: shutting down the printing presses and moving on would simply be recognizing the reality of a world where neither Sidney Harmon nor his family wants to subsidize the magazine any more.

Instead, Newsweek is going to have to suffer a painful and lingering death. There’s no way that first-rate journalists are going to have any particular desire to write for this doomed and little-read publication, especially if their work is stuck behind a paywall. At the margin, it will certainly be better to work for the Beast than for Newsweek: the supposedly “premium” arm will in reality be the bit which smells like old age and irrelevance. It’s not going to work. So, really. Why even bother?

COMMENT

Excellent piece. I would love to hear you elaborate on your statement that “in an online world where nothing is more than a click away, Newsweek content isn’t more valuable than anything else”. Such an elaboration might be worthy of an entire book.

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Felix Salmon smackdown watch, corporate-governance edition

Felix Salmon
Oct 18, 2012 06:10 UTC

Justin Fox is not a fan of the video where I take the Goldman Sachs board to task. Yes, he says, the Goldman board is packed with insiders and fails just about every rule of corporate governance — but so what?

There’s little or no evidence that the modern criteria for good corporate governance actually lead to better-governed corporations. What’s generally seen as the most important good-governance move of them all, pushing insiders off boards in favor of independent directors, may actually hurt performance. At least, that’s my reading of the voluminous academic research on the topic.

What’s more, says Justin, I’m wrong about the idea that the job of the board is to represent shareholders and to keep management under control.

As Cornell Law School professor Lynn Stout explains here, the board is actually responsible to the corporation, not its shareholders. And no, the shareholders don’t own the corporation — they own securities that give them a not very well-defined stake in its earnings, and the freedom to flee with no responsibility for the corporation’s liabilities if things go pear-shaped…

In the case of financial firms like Goldman Sachs, shareholders contribute only a small portion of the balance sheet and lenders (and taxpayers) are in many ways truer owners. Multiple studies have shown that it was financial firms with the most shareholder-friendly governance and executive compensation schemes that got into the most trouble during the financial crisis. That only makes sense — shareholders pocket the gains if big risk-taking pays off, but they aren’t on the hook when a bank collapses. Goldman’s relatively smooth sail through the crisis was in part the product of a governance culture that doesn’t put the short-term interests of shareholders first.

So who’s right, me or Justin? Easy: it’s Justin, completely, on this one. My video was a lazy recapitulation of this article by Eleanor Bloxham, and the opportunity to indulge in a bit of squid-bashing was just too juicy to resist. If Goldman Sachs fired its current bunch of muppets and replaced them with, say, the Citi board, or in any case a group of vertebrates, it’s not entirely obvious whether or how the bank would be improved.

Justin says that “a truly effective board” is “one full of committed, expert members who generally have a constructive, supportive relationship with management but are curious enough to keep digging into the company’s business and tough enough to take a stand when management begins to lose the plot”. Which sounds great, but risks being tautological: as he says, on paper, the HP board should fit the bill, and it’s been a complete and utter disaster. And in general, while it’s easy to spot bad boards, like HP’s, and utterly ineffective boards, like Goldman’s, it’s hard to point to boards which are particularly good. Often, good boards are like a good movie soundtrack: if the job is done well, it’s not noticed at all.

What’s more, great leaders neither want nor need great boards: they just want people who’ll get out of the way. After all, when boards do take matters into their own hands, they end up doing things like firing Steve Jobs from Apple. More generally, we’ve reached a level of CEO turnover these days which is clearly excessive: boards seem to be making up for their day-to-day spinelessness by panicking every so often and overreacting by firing the boss. Which rarely does much good.

One of the problems is that the job of directors is not well defined. Many of them think it has something to do with increasing the share price as fast as possible; almost none of them have clear roles like representing unions. In general, it seems, directorships are a nice prize you get for being Important; they can pay very well, but most of the time they end up going to people who don’t need the money. The real problem is not with any individual board but rather with the whole lot of them, as a group: they’re an insular group, made up largely of CEOs and former CEOs, and as such they tend to sympathize with senior management and pay those executives much more than they’re worth.

In the judicial system, juries are made up of randomly-picked members of the general public — and the jury system tends to work surprisingly well. I’m not saying that corporate boards should be chosen the same way. But I do think that the universe of potential board members is, as a rule, far too small. You want real diversity? Don’t put Dambisa Moyo on the board of Barclays. Put Cathy O’Neil on the board of Goldman. That would be awesome.

COMMENT

Felix,

You got it right the first time. Goldman Sachs needs a corporate governance revamp. Here’s one more example of how screwed up the board is: Goldman has three key committees… audit, compensation and corporate governance/nominating. Each has the same 10 “independent” directors. The reason boards have committees is so that a few of them specialized in each area can delve in depth and report back to the board. Not so at Goldman.

A proxy access proposal is desperately needed to get new blood on the GS board.

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The problems with measuring traffic congestion

Felix Salmon
Oct 17, 2012 18:25 UTC

Back in July, I gave a cautious welcome to TomTom’s congestion indices. The amount of congestion in any given city at any given time does have a certain randomness to it, but more data, and more public data, is always a good thing.

Or so I thought. I never did end up having the conversation with TomTom that I expected back in July, but I did finally speak to TomTom’s Nick Cohn last week, after they released their data for the second quarter of 2012.

In the first quarter, Edmonton saw a surprisingly large drop in congestion; in the second quarter it was New York which saw a surprisingly large rise in congestion. During the evening peak, the New York congestion index was 41% in the first quarter; that rose to 54% in the second quarter, helping the overall New York index rise from 17% to 25%. (The percentages are meant to give an indication of how much longer a journey will take, compared to the same journey in free-flowing traffic.) As a result, New York is now in 8th place on the league table of the most congested North American cities; it was only in 15th place last quarter, out of 26 cities overall.

So what’s going on here? A congestion index like this one serves two purposes. The first is to compare a city to itself, over time: is congestion getting better, or is it getting worse? The second is to compare cities to each other: is congestion worse in Washington than it is in Boston?

And it turns out that this congestion index, at least, is pretty useless on both fronts. First of all there are measurement issues, of course. Cohn explained that when putting together the index, TomTom only looks at road segments where they have a large sample size of traffic speeds — big enough to give “statistically sound results”. And later on a spokeswoman explained that TomTom’s speed measurements turn out to validate quite nicely with other speed measures, from things like induction loop systems.

But measuring speed on individual road segments is only the first step in measuring congestion. The next step is weighting the different road segments, giving most weight to the most-travelled bits of road. And that’s where TomTom data is much less reliable. After all, on any given stretch of road, cars generally travel at pretty much the same speed. You can take a relatively small sample of all cars, and get a very accurate number for what speeds are in that place. But if you want to work out where a city’s drivers drive the most and drive the least, then you need a much larger and much more representative sample.

And this is where TomTom faces its first problem: its sample is far from representative. Most of it comes from people who have installed TomTom navigation devices in their cars, and there’s no reason to believe those people drive in the same way that a city’s drivers as a whole do. Worse, most of the time TomTom only gets data when the devices are turned on and being used. Which means that if you have a standard school run, say, and occasionally have to make a long journey to the other side of town, then there’s a good chance that TomTom will ignore all your school runs and think that most of your driving is those long journeys. (TomTom is trying to encourage people to have their devices on all the time they drive, but I don’t think it’s had much success on that front.)

In general, TomTom is always going to get data weighted heavily towards people who don’t know where they’re going — out-of-towners, or drivers headed to unfamiliar destinations. That’s in stark contrast to the majority of city traffic, which is people who know exactly where they’re going, and what the best ways of getting there are. There might in theory be better routes for those people, and TomTom might even be able to identify those routes. But for the time being, I don’t think we can really trust TomTom to know where a city as a whole is driving the most.

I asked Cohn about the kind of large intra-city moves that we’ve seen in cities like Edmonton and New York. Did they reflect genuine changes in congestion, I asked, or were they just the natural variation that one sees in many datasets? Specifically, when TomTom comes out with a specific-sounding number like 25% for New York’s congestion rate, how accurate is that number? What are the error bars on it?

Cohn promised me that he’d get back to me on that, and today I got an email, saying that “unfortunately, we cannot provide you with a specific number”:

The Congestion Index is calculated at the road segment level, using the TomTom GPS speed measurements available for each road segment within each given time frame. As the sample size varies by road segment, time period and geography, it would be impossible to calculate overarching confidence levels for the Congestion Index as a whole.

It seems to me that if you don’t know what your confidence levels are, your index is pretty much useless. All of the cities on the list are in a pretty narrow range: the worst congestion is in Los Angeles, on 34%, while the least is in Phoenix, on 12%. If the error bars on those numbers were, say, plus-or-minus 10 percentage points, then the whole list becomes largely meaningless.

And trying to compare congestion between cities is even more pointless than trying to measure changes in congestion within a single city, over time. As JCortright noted in my comments in July, measuring congestion on a percentage basis tends to make smaller, denser cities seem worse than they actually are. If you have a 45-minute commute in Atlanta, for instance, as measured on a congestion-free basis, and you’re stuck in traffic for an extra half an hour, then that’s 67% congestion. Whereas if you’re stuck in traffic for 15 minutes on a drive that would take you 15 minutes without traffic, that’s 100% congestion.

Cohn told me that TomTom has no measure of average trip length, so he can’t adjust for that effect. And even he admitted that “comparing Istanbul to Stuttgart is a little strange”, even though that’s exactly what TomTom does, in its European league table. (Istanbul, apparently, has congestion of 57%, with an evening peak of 125%, while Stuttgart has congestion of 33%, with an evening peak of 70%.)

All of which says to me that the whole idea of congestion charging has a very big problem at its core. There’s no point in implementing a congestion charge unless you think it’s going to do some good — unless, that is, you think that it’s going to decrease congestion. But measuring congestion turns out to be incredibly difficult — and it’s far from clear that anybody can actually do it in a way that random natural fluctuations and errors won’t dwarf the real-world effects of a charge.

When London increases its congestion charge, then, or when New York pedestrianizes Broadway in Times Square, or when any city does anything with the stated aim of helping traffic flow, don’t be disappointed if the city can’t come out and say with specificity whether the plan worked or not. Congestion is a tough animal to pin down and measure, and while it’s possible to be reasonably accurate if you’re just looking at a single intersection or stretch of road, it’s basically impossible to be accurate — or even particularly useful — if you’re looking at a city as a whole.

COMMENT

Auros is right. Between counting cars going past specific points, and accurate point-to-point times, you can make some pretty good estimates of congestion, even if you don’t know the distribution of cars along each route.

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Give Corbat some time

Felix Salmon
Oct 17, 2012 15:08 UTC

Peter Eavis has the most dramatic of the second-day pieces on the shake-up at the top of Citigroup:

Some analysts believe Mr. Corbat could open the door to more radical moves at Citigroup…

The burning question is whether he has the resolve to get out of businesses that the bank doesn’t excel in, even if the near-term costs are high… In particular, some investors would like Citigroup to be quicker about selling assets in Citi Holdings, the bad bank that Citigroup set up for its unwanted and loss-making assets. Mr. Corbat ran Citi Holdings until the end of last year. Faster sales might mean Citigroup would not get the best price possible for the $171 billion in assets in Citi Holdings. That could lead to higher losses when sales took place. But selling assets more quickly could free up the capital the bank holds there…

Citigroup’s investment bank is the other obvious target for shrinkage. Right now, it is enormous… The unit is also seen as a black box, something Mr. Corbat will have to tackle if he wants to regain investors’ confidence, analysts say.

The quandary for Mr. Corbat may be that, if he increases disclosure, investors may balk at any alarming numbers and dump the stock. Even so, he may have to risk that outcome.

This is an intriguing idea, but it’s not going to happen, for various reasons. Firstly, if the board wanted a radical slash-and-burn artist, they would never have hired Corbat, a hugely competent Citi lifer. Corbat has shown very clearly how he likes to deal with the unwanted legacy assets at Citi Holdings: after all, he ran it for most of its existence. And he’s treating those assets much like Treasury has treated its stakes in Citi or AIG or General Motors: he’d love to sell them, but only if he can get a good price.

Secondly, it’s very hard to free up capital when you’re selling assets at a loss. It’s possible, if you sell at only a small discount. But any loss on the deal has to come straight out of the capital you’re supposedly freeing up — and it can easily eat up all of that capital entirely, and then some.

As for Citi’s investment bank, Eavis is absolutely right that with $900 billion in assets, it’s far too big. He’s also right that one reason Citi’s stock trades at such a large discount is that investors really have no idea what those assets comprise, or why the investment bank’s balance sheet needs to be so bloated. And in fact there’s a good chance that if Corbat reckons that Citi needs to get smaller, the investment bank is where he’ll start. He’s already done a good job at shrinking Citi Holdings, and Citi’s global commercial bank is the one core asset that should be encouraged to grow, rather get smaller. Which leaves all those traders and derivatives dealers and the like: Corbat knows how dangerous they are, having had a front-row seat for the Salomon Brothers bond-trading scandal.

What’s more, it’s pretty clear who’s really in charge of setting the strategy at Citigroup these days, and it’s not Mike Corbat, the man hired to implement it. Rather, it’s the chairman, Michael O’Neill, a commercial banker who would surely be much happier seeing traders getting axed than he would with branch closures or the like. In choosing Corbat, he’s chosen someone who can execute on the strategy which already exists, rather than some charismatic leader who promises to lead Citi to a land of high ROE and much-reduced balance sheet.

That makes sense: there’s a lot more competition in the lean-and-mean space than there is in the too-big-to-fail space. Investors don’t particularly like big banks these days, but Citi would be a miserable failure if it were to shrink: it doesn’t have a scrappy mindset, and it never will. Corbat has been on hundreds of sales calls, all over the world, talking about the strength of Citi’s franchise, how it has been committed to [insert country name here] for over a hundred years, etc, etc. Citi needs to stay big for much the same reason that banks used to build their branches out of heavy stone: the perception of weightiness and permanence is exactly what its clients are looking for — especially in the turbulent world of emerging markets, where most of Citi’s future growth is going to come from.

It seems to me that O’Neill knows exactly what he wants, that Pandit tried to deliver but wasn’t actually a very good manager, and that therefore O’Neill fired Pandit and replaced him with Corbat, in the hopes that Corbat can succeed where Pandit never really got traction.

All of which boils down to a very simple question: is Citigroup small enough to manage? The last time that the Citigroup’s senior executives were clearly in control of the company was during the Sandy-and-Jamie years. Ever since Sandy Weil fired Jamie Dimon in 1998, the top brass at 399 Park Avenue have had relatively little ability to steer this particular supertanker. Sometimes they manage to avoid a huge obstacle; sometimes they don’t. But in general, the best they have been able to hope for has been not-going-bust.

O’Neill thinks that he sees a route through the obstacles, at the end of which is a bright open ocean of prosperity and profitability. But he’s well aware that steering Citigroup is orders of magnitude more difficult than slicing off bits and pieces of Bank of Hawaii. And so he’s promoted the best skipper he knows, Mike Corbat, to take the helm.

Corbat isn’t viewed within Citi with the same mistrust that greeted Pandit — or even Chuck Prince, for that matter. For one thing, he has a proven history of actually getting things done at the bank, which is more than either of his predecessors had. That takes no little skill, given that Citigroup is one of the banking world’s most labyrinthine bureaucracies, complete with quarreling dukedoms in various different countries, regions, and asset classes. For instance, Eavis suggests that Corbat might take a leaf out of Santander’s book, and sell a minority stake in its very successful Mexican subsidiary. Corbat’s on-the-record response to that suggestion, on the call yesterday, was “I’ll look at those things and see what the numbers say”. But in reality, there’s no way that Corbat is messing around with Banamex unless and until he can get Manuel Medina-Mora on board — and that’s not going to happen for a while, given that Medina-Mora is probably a little bit sore that he didn’t get the CEO job himself.

As a result, if Corbat is going to succeed in executing on O’Neill’s vision, he’s not going to be able to rush things. The trick is to move with vision and purpose in the right direction, rather than trying to pursue some kind of magical overnight transformation. You can’t transform a company as large and old as Citigroup in a short amount of time: it’s simply not possible, and Corbat would be foolish to try.

Eavis says that “Corbat may have to impress quickly, given the pent-up frustrations among shareholders”. But the fact is that if he tries, he’ll fall flat on his face — and he knows it. Shareholders, and O’Neill, are going to have to be patient here. Given time, Corbat may (or may not) be able to turn Citigroup into a coherent and efficient global banking franchise. But if he feels the need “to impress quickly”, then failure is certain.

COMMENT

Very insightful post….I was a MD in the “old” Citi’s Global Relationship Bank on the product side (Structured Products Division)…the pre-Sandy John Reed perspective on the whole GRB was very negative….compared to the Consumer Bank….the commercial bank was always viewed as event risk just waiting to happen by Reed…

He didn’t get rid of it it was thought because of the need for the Consumer Bank especially in the emerging markets to project the aura of bigness and globality…(“heavy stone”)…which at the end of the day they did not think they could do if they weren’t banking, say, IBM globally…even if at a loss…

The problem was that plain vanilla commercial banking for the Fortune 1000 was a loser in ROE terms, especially when compared to the opportunities to deploy capital in the Consumer Bank….the strategic discpline imposed was to manage a relationship for return….so that awful products like standby revolvers required by the client were offset with…”structured” products or fee businesses….both very like an IB relationship….derivatives were important as were executing capital markets transactions…

So I would say that Corbat will have a tough time making the commercial bank work without some IB offerings.

Your comments about the managwement issues are spot on….

Posted by NotoriousBOB | Report as abusive

When bank boards flex their muscles

Felix Salmon
Oct 16, 2012 13:30 UTC

Vikram Pandit’s resignation might have come as a surprise to just about everybody, but the bank’s website seems to be fully updated: go to the board of directors page, and there’s Mike Corbat, CEO.

A couple of things are worth noting about that page. Firstly, Corbat is only CEO: he isn’t chairman as well. That would be Michael O’Neill, dubbed the “hands-on chairman” by the WSJ, who seems to be throwing his newfound weight around just seven months after taking on on the job. The rest of the board is reasonably impressive too: a good mix of independent thinkers from many walks of life. None of them can reasonably be considered to have been beholden to Pandit — and certainly none of them is beholden to Corbat.

That’s exactly as it should be. The CEO’s job is to run the bank, to answer to the board, and to get fired if he doesn’t perform. Which is what seems to have happened with Pandit.

Meanwhile, further downtown, the exact opposite is happening. Where Citi’s powerful board acted decisively after yet another set of weak results, Goldman’s powerless board is simply sitting back and watching their bank report a much more solid set of earnings. Just how powerless are they? Let me answer that for you:

Every day, on average, investors buy about $1.2 billion of Citigroup shares, and about $500 million of Goldman shares. Without that steady buy-side flow, the stocks — and the banks — would collapse. And while investors care about earnings first and foremost, they also want to know that they’ll ultimately receive those earnings, rather than just seeing them disappear into the pockets of management, or be wasted on silly acquisitions. Governance matters. And on that front, if on few others, Citi can credibly claim to be leagues ahead of Goldman.

As for Corbat, I have no idea how he will perform as CEO. But I can say that the choice of Corbat is clearly a vote for Citi’s global franchise. If Corbat cuts back anywhere, it will be domestically, in the US, rather than in the faster-growing regions of the world where the Citi brand remains strong. Much was made of the fact that Pandit was an Indian leading a big US bank, but in fact Corbat has more international banking experience than Pandit had. He’s also more wonk than visionary. Which is probably a good thing.

COMMENT

Speculators, I mean investors, are so used to getting little or no dividends they have forgotten why corporations even exist. It used to be to spread the burden of financing a company among many owners, but now they just exist as a vehicle for its management.

If the government stops the double taxation of corporate profits, publicly traded companies will have no excuse to not pay a reasonable dividend, and then there will be a great metric for those “investors” to judge performance.

Posted by KenG_CA | Report as abusive

Padraic Fallon, 1946-2012

Felix Salmon
Oct 16, 2012 01:21 UTC

Padraic Fallon died on Saturday night, age 66. The news came as a shock to me, not least because I was pretty sure that Fallon was 66 years old back in 1995, when I first met him. Euromoney, naturally, is the place to turn for a characteristically warm and spicy remembrance, but you can be sure that across London — and large swaths of Ireland, too — there are thousands more such remembrances being retold tonight, always with an alcoholic accompaniment.

It’s rare to find an English financial journalist who hasn’t intersected with Padraic at some point. (He’s one of those men known universally by their first names; one of the pleasures of working for Euromoney was listening to bankers mangle the pronunciation of “Padraic” while affecting a close friendship with the man.) Thousands of us went through the legendary Euromoney Publications graduate-trainee scheme, where the first thing we were told to do was to read his famous, and quite intimidating, style guide. And then, for those of us who worked on Euromoney magazine, there were the occasional editorial meetings chaired by the man himself in the company boardroom. The first words Padraic ever spoke to me were at one of those meetings. I remember those words to this day: “Are you wearing an earring??”

I realize now — and only now — that Padraic was still in his 40s at the time, but the cigar-chomping chairman was already a legend. Everybody who read his style guide knew that he was a fantastic writer, with a copy-editor’s eye for detail. But then he was so much more: a fantastic reporter, for one. And a fantastic editor. And an excellent publisher, who could sell and charm (or charm and sell) as well as anyone. And a highly-aggressive businessman, to boot, who always paid himself handsomely: last year alone he made about $8.5 million.

On top of that, Padraic was never a man shy about his opinions: one of the ways that he built Euromoney into a powerhouse in the first place was by being unapologetic about being a cheerleader for the then-nascent Euromarkets — basically, the market for offshore dollars, which weren’t taxed by the U.S. government. While at the same time relishing the scoop and the scandal as much as any journalist.

The opinionated founder-editor-publisher, of course, is the kind of person we see a lot of these days: think Mike Arrington, or Nick Denton, or Josh Marshall, or many others. In that sense it’s a very modern role, but it’s also as old as publishing itself, and Padraic was one of the masters. He also understood, long before the World Wide Web was even invented, the power of having multiple platforms: he was early to branch out into conferences, book publishing, and like. He also, I believe, was responsible for the Euromoney Awards: if you haven’t heard of Euromoney magazine, you’ve certainly seen the awards logo appear in the corner of hundreds of bank advertisements all over the world.

Padraic could make mistakes: his ideology and his ambition led him to the board of Allied Irish Bank, where he served from 1998 to 2007, overseeing the very years where the bank overstretched itself massively and then ultimately became insolvent. He also asked me to design a new publication he had decided to put out, called MTNWeek. But to err is human, and in many ways the most attractive thing about Padraic was just how human he was.

Every so often I’m asked how I ended up doing what I do; ultimately, the man responsible for my entire career, such as it is, was Padraic Fallon. He pretty much invented the idea that journalists could have huge success writing about bonds for a living, and he instilled in me a deep understanding of the bond market (and its corollary, a deep mistrust of the stock market) which served me very well indeed, first when I was writing about sovereign debt restructurings in the early 2000s, and then when I started blogging the financial crisis.

Padraic was very old-fashioned in many ways: the cigars, the dinners at the Savoy, the chauffeur-driven car. But he was also a great believer in modernity and change, and in particular the ability of small groups of badly-paid twenty-somethings to out-work, out-report, and generally beat much larger groups of much more well remunerated veteran reporters. Padraic gave thousands of us hugely valuable transferrable skills, as well as the idea the bond market is always the most important market, anywhere. He was surely right about that.

COMMENT

Vale Padraic. Memories of him striding down the hall revelling in the latest country to default in the early 80s. He couldn’t possibly have been in his mid thirties back then…

Posted by cdoherty | Report as abusive

Why there’s less high-frequency trading

Felix Salmon
Oct 15, 2012 16:50 UTC

Nathaniel Popper arrives today with something that looks like good news on the high-frequency trading front: there’s less of it!

Profits from high-speed trading in American stocks are on track to be, at most, $1.25 billion this year, down 35 percent from last year and 74 percent lower than the peak of about $4.9 billion in 2009, according to estimates from the brokerage firm Rosenblatt Securities…

The firms also are accounting for a declining percentage of a shrinking pool of stock trading, from 61 percent three years ago to 51 percent now, according to the Tabb Group, a data firm.

This is all true, and in fact it probably is good news, at the margin. But it’s not very good news, and it’s not as good news as it might look at first glance. Because while the number of trades is indeed going down, the number of orders is going through the roof. Here’s how I put it in my Radio 3 essay:

One reason that volumes are dropping is that the algobots are getting so sophisticated at sparring with each other that they’re not even trading with each other any more. They’re called high-frequency traders, but maybe that’s a misnomer: a better name might be high-frequency spambots. Because what they’re doing, most of the time, is putting buy or sell orders out there on the stock market, only to take those orders back a fraction of a second later, and replace them with new ones. The result is millions of orders, but almost no trades.

Call it the Stalemate of the Spambots: the HFT algos are all so sophisticated, now, that they just ping each other with order spam, rather than actually trading shares. Naturally, if you don’t trade shares, you can’t make money. But at the same time, anybody who does trade shares risks getting picked off by the very algorithms which are increasingly circling each other like prizefighters who never land a punch.

All of which is to say that just because HFT algobots aren’t trading as much any more, doesn’t mean that the waters are any safer for real-money accounts to re-enter. Indeed, the exact opposite is more likely: that the bots have poisoned the stock-trading waters so much that even the bots themselves fear to go in.

As a result, market regulators still have a huge amount of work to do, starting with a serious attempt to cut down on quote-spam. There’s no reason why regulators shouldn’t effectively ban the practice of putting in non-serious orders which disappear in the blink of an eye — although the risk, of course, is that if the algobots are banned from confusing each other with quote spam, then they’ll just revert to dominating trading instead. Which is why I still like the idea of a financial-transactions tax.

Popper says that “now that the high-speed firms are shrinking from the market, there are some indications that trading costs may again be rising.” This might be true, but it’s negligible: we’re talking here about a tiny uptick from 3.5 cents per share to 3.8 cents per share, after a long fall from a level of 7.6 cents in 2000. There’s no indication that this is either a trend or anything to be worried about.

In any case, let’s not assume that rising trading costs are always and necessarily a bad thing. Trading costs right now are incredibly low — low enough that they can, actually, rise a little bit without doing any visible harm. Fear of rising trading costs must not prevent us from continuing to prosecute the war on HFTs — especially if there are indications that we’re slowly beginning to win it.

COMMENT

This and other topics that are relevant for speed traders and institutional investors will be discussed at High-Frequency Trading Leaders Forum 2013 London, next Thursday March 21.

Posted by EllieKim | Report as abusive

Chart of the day, pumpkin edition

Felix Salmon
Oct 15, 2012 13:11 UTC

pumpkin.jpg

I have a short piece about pumpkin in the latest issue of New York magazine, trying to work out why has started to become almost as ubiquitous as bacon at this time of year. After all, bacon is delicious; pumpkin, not so much.

The secret, it turns out, is in the semiotics. No one ever feels virtuous eating bacon, but pumpkin has connotations of locavorism, as well as warmth, and sweetness, and family, and the toasty colors of fall. And yet the pumpkin in “pumpkin” dishes is even less healthy than the bacon in bacon dishes: it’s mainly sugar, along with autumnal spices like cloves, cinnamon, and nutmeg. Partly because few of us ever eat pumpkin straight, the taste of pumpkin in the public mind has basically just become a sugar-and-spice combo.

Which helps explain the chart. Pumpkin is found mainly in desserts (lots of sugar), and beverages (lots of sugar). A venti Pumpkin Spice Latte at Starbucks runs 470 calories — that’s double the 240 calories in an identically-sized 20-ounce bottle of Coca-Cola. Or, to put it another way, it’s the same number of calories that you find in seventeen rashers of bacon. Would that Starbucks were selling out of the stuff. (It isn’t.)

COMMENT

PS: My own recipe for Kadu can be found here:

auros.livejournal.com/322816.html

Posted by Auros | Report as abusive

Counterparties: The social network that’s three times larger than Facebook

Felix Salmon
Oct 12, 2012 22:18 UTC

Welcome to the Counterparties email. The sign-up page is here, it’s just a matter of checking a box if you’re already registered on the Reuters website. Send suggestions, story tips and complaints to Counterparties.Reuters@gmail.com

If you’re reading the Web version of today’s Counterparties email, there’s a good chance you got it from somebody else. That is to say, someone likely put this post on the “social web” of platforms like Facebook, Twitter or, if you’re cooler, younger and snarkier than us, Reddit.

For Web media companies, the social web has become the fastest-growing, most-obsessed-over method of distribution at a time when the online ad market is shifting away from display ads to “native advertising” and sponsored posts from advertisers. BuzzFeed put the rise of social media in chart form: For BuzzFeed and its 200 or so partners, more traffic is now coming from Facebook than Google.

But Alexis Madrigal has a fascinating new piece on why we’ve gotten the social web wrong. Madrigal argues that today’s web analytics programs miss the most common way we share stories. The largest social network, Madrigal writes, isn’t Facebook – it’s people sending things to each other directly (likely by email or IM). This is what he calls “dark social”: the articles and links you’re navigating to directly and not getting from a social networking site, or finding on some other web page.

Looking at data from the clients of the analytics firm Chartbeat, Madrigal found almost 69% of social web referrals were so-called dark referrals. Facebook accounted for 20% of social referrals from Chartbeat’s clients; Twitter referrals made up just 6%.

What does this mean for media companies? For one, it suggests that Facebook, which has been fighting to convince big corporations and small businesses that it’s the center of all social activity on the Web, isn’t our main way of sharing content. And, as Madrigal suggests, it means that there’s no real way to trick the world into sharing your stories, no matter how many rules you come up with or tweets you send in capital letters. “The only real way to optimize for social spread is in the nature of the content itself,” Madrigal writes. Quality matters. How refreshing. — Ryan McCarthy

On to today’s links:

The Fed
Why QE3 is a “masterstroke of market manipulation” by Bernanke – Quartz

New Normal
Economists to nation: Get used to 7% unemployment – WSJ

Wow. Just Wow.
Unmasking Reddit’s Violentacrez, the biggest troll on the web – Adrian Chen

EU Mess
The European Union wins the Nobel Peace Prize, despite record unemployment – NYT
How Switzerland is manipulating its currency and hurting the euro zone – Vox EU

Wonks
The final word on Mitt Romney’s tax plan: It was “plucked out of thin air for political reasons without regard to whether it was feasible” – Josh Barro

Taxmageddon
How going over the fiscal cliff will discourage people from working – WaPo

JPMorgan
JPMorgan reports record profits – JPMorgan

Ouch
Why are Indians getting poorer? – WSJ

Oxpeckers
Advice to publishers: “Atomize everything” – Matt McAlister

Quotable
Twitter’s CEO: Our company is “gritty like the city” – All Things D

 

COMMENT

“But Alexis Madrigal has a fascinating new piece on why we’ve gotten the social web wrong. ”

By “we” I assume you mean “you,” since this would be obvious to anyone who isn’t in marketing.

Posted by Moopheus | Report as abusive

When peace does not mean prosperity

Felix Salmon
Oct 12, 2012 20:08 UTC

The timing of the Nobel Peace Prize announcement was set in stone a long time ago, of course, but I love the way in which it comes just two days after EADS and BAE — two European arms-dealing behemoths — announced that their greatly-desired merger had been killed by European political infighting. Here’s the Nobel announcement:

The EU is currently undergoing grave economic difficulties and considerable social unrest. The Norwegian Nobel Committee wishes to focus on what it sees as the EU’s most important result: the successful struggle for peace and reconciliation and for democracy and human rights. The stabilizing part played by the EU has helped to transform most of Europe from a continent of war to a continent of peace.

And here’s EADS:

Notwithstanding a great deal of constructive and professional engagement with the respective governments over recent weeks, it has become clear that the interests of the parties’ government stakeholders cannot be adequately reconciled with each other or with the objectives that BAE Systems and EADS established for the merger.

The stock market, for what it’s worth, quite liked the failure of the deal: mega-mergers, after all, rarely work. Maybe they should send flowers to Angela Merkel, who bears most of the credit/blame. Meanwhile, as a proud EU citizen, I’ve been walking on air all day: I can now add the Nobel Prize to the Time Person of the Year award in the list of my personal achievements. Jose Manuel Barroso says so himself!

This prize belongs in much the same category as Barack Obama’s, or Paul Krugman’s: it’s designed to push a certain vision of how the world should look in the future, as much or more than it is designed to recognize some achievement which happened in the past. But there’s a problem here: the things which worked in the past won’t work in the future. The Nobel committee surely has a vision of prosperity and unity — as Dylan Matthews explains, the two have gone hand-in-hand for the past 60 years. But where they used to work together, they’re now working against each other: as Gary Cohn says, there’s a good chance that the EU, or at the very least the eurozone, is going to break up precisely in order to generate the kind of prosperity which no longer seems possible anywhere south of Milan.

All of which is to say that fractiousness, these days, seems to be more remunerative than unity. We’re becoming a go-it-alone, winner-takes-all world, where opposition beats cooperation — and that, in turn, bodes ill for peace and for federalism wherever it’s found. There’s no chance of outright war within the EU: that particular achievement is nailed down, and has been for decades now. But riots and unrest and national-independence movements are on the rise, in large part because the European project of ever-greater integration and unity has stopped producing wealth and started destroying it instead.

The dot-com boom of the late 1990s was financed in large part by the peace dividend of the early 1990s: money which used to get poured into the Cold War could be spent much more productively elsewhere. Indeed, for most of the past 50 years, western Europe has been steadily moving money out of swords and into ploughshares and the welfare state. But that trend has been taken about as far as it can go, at least in Europe. And so while peace and prosperity have historically been aligned, as the consultants might have it, that alignment is getting thrown out of whack right now.

Which is why I think the Nobel committee decided to give the EU its gong this year. It’s their way of saying that the European project is a worthy and noble one regardless of whether it creates wealth and prosperity. In reality, however, if a European economy falls into a deep recession where the only visible way out is exit from the euro, then that economy will inevitably exit the euro. Politics might sometimes trump economics, but economics nearly always trumps ethics. Almost everybody likes the EU in theory. But unless it works for them in practice, it will certainly fall apart.

COMMENT

“The Germans will soon learn that the fruits of their labor lent instead of spent will not be repaid in full.”

That’s a beautiful line, Kurt; so is this -

“Smart rats know when to leave ship.” (Charlie Chan)

Posted by MrRFox | Report as abusive

Why Margaret Sullivan is right to be wrong

Felix Salmon
Oct 12, 2012 16:25 UTC

I was one of the “oxpeckers” quoted by Joe Coscarelli giving the new NYT public editor, Margaret Sullivan, a “rapturous reception” — not on the grounds that she was particularly spot-on in her judgments, but rather on the grounds that she has been infinitely better than her predecessors when it comes to engaging with the enormous range of voices with an interest in the NYT’s content, both on her blog and on Twitter.

Sullivan was unknown to the New York oxpecker crowd when she was appointed, and as she engages, her views are, naturally, coming into focus. She hails from Buffalo, which is much more conservative than New York City in both senses of the word. That was a good choice: I suspect that she’s more representative of the NYT’s broad national readership than just about any long-term Brooklynite would be.

For instance, on Tuesday Sullivan criticized the newspaper for running a quirky photo illustrating a quirky story; it was taken inside a men’s bathroom, and Sullivan declared that she “could have easily done without” it. More substantively, a substantial part of Sullivan’s harsh take on Andrew Goldman was based on the fact that “he used a strong obscenity” in a Twitter exchange. Indeed, she said that “given the level of obscenity” in his tweets, the NYT should think about setting up “a clear social media policy”.

Later, on Twitter, Sullivan clarified her thoughts a bit: she wasn’t necessarily into micro-managing what NYT staff and freelancers think, but does reckon that there should be “no blatant misogyny, no raging racism, that kind of thing”.

Personally, I think that by the time you need a social media policy to tell your journalists not to put raging racism on Twitter, it’s already far too late. But what’s interesting to me is the ease with which Sullivan lumped Goldman’s “strong obscenity” in with misogyny and racism, and the vehemence with which she reacted against it. While no New Yorker that I know would consider the tweet obscene at all. Here’s the single tweet she reacted so strongly against:

goldman2.tiff

Sullivan’s column on Goldman was notable for the fact that she didn’t actually talk to him. That’s fine, in principle: you don’t need to talk to people before you criticize them, and Sullivan did tell Goldman that she would be “glad to consider” a followup if he had anything to add. But if there’s one small criticism I would make of Sullivan, it’s that she’s too shy when it comes to engaging with people she disagrees with.

The most obvious example, here, is her verdict on the term “illegal immigrant”. After asking for a discussion of the debate about the use of the term, Sullivan received — on nytimes.com, no less — a long and sophisticated answer from NYT reporter Lawrence Downes. He uses the phrase himself, but with many reservations, since it “defines an entire person,” he says, “not merely an unlawful act”.

The word turns 11 million people into a suspect class of quasi-criminals. It is a class-action adjective. It is the reason the country has not yet passed sweeping immigration reform, which in theory should be an easy thing to do.

Downes’s essay deserved a thoughtful response; in the end, it didn’t even get a link from Sullivan. Instead, after stating that “I’ve thought a great deal about this volatile topic”, she simply declared that the term “illegal immigrant” is “clear and accurate”, and that readers would not benefit were it banned from the paper. That’s a reasonable conclusion to come to, but a bit more detail on how she got there, or what she thought of what Downes wrote, would have enriched her piece significantly.

Every public editor shapes the job as he or she sees fit. Sullivan’s conception of the job is that she should be an engaged media pundit, not afraid of her own opinions — and that’s very welcome and refreshing. Her predecessors felt too constrained by the role: they worried about the weight their pronouncements would carry both inside and outside the newsroom, and were therefore too cautious when it came to doling them out willy-nilly. Sullivan doesn’t have that worry: she knows that the newsroom will feel free to ignore her. And that gives her latitude to be much more approachable and opinionated, both about the NYT and about other news organizations.

The result is that she’s turning into what you might call a media pundit with a bully pulpit. Ed Champion could never get a response from NYT Magazine editor Hugo Lindgren to his questions; Sullivan can. She has her own opinions — but she’s also responsible for representing the public inside the newsroom, and so she can extract answers from journalists and editors where very few others could. It’s a power and a privilege, and I’m glad that Sullivan is putting to full use her newfound ability to exercise it.

One of my slogans is that “if you’re never wrong you’re never interesting”, and Sullivan is a great example of that in action. I disagree with her on some things; I think she’s downright wrong on others. (A formal social-media policy encompassing even freelancers? No good could come of such a thing, quite aside from the fact that it would give the NYT’s legion of haters a bottomless well of potential ammunition.) The thing is, I’m happy that she’s wrong. Because it means that she realizes that the real value of her output is not in what she says, but rather in the way in which she can act as a venue for a fascinating conversation between the NYT and its many critics. Debates are always more interesting than pronouncements, and Sullivan’s hugely welcome innovation is to encourage the former, while effectively downplaying the importance of the latter.

COMMENT

Re: “quasi-criminals”

Nothing quasi- about it. If they are in the country legally the term is invalidated. If they are not in the country legally then it stands.

I’m surprised the topic is still discussed. Neither major political party has demonstrated intent to enforce existing law or write new law. All four combinations (RR,RD,DR,DD) have occupied congress and the white house with the operative phrase has been in play. The science appears to be settled.

Posted by KevinMc | Report as abusive

Why prepaid debit needs deregulation

Felix Salmon
Oct 11, 2012 23:12 UTC

On Tuesday, CardHub’s John Kiernan wrote up an excellent list of the pros and cons of the new Walmart/Amex Bluebird debit card. And one of the cons took me by surprise:

No Automatic Loading of Federal Benefits: Recipients of federal benefits such as Social Security, a federal pension, or VA benefits won’t be able to have them automatically deposited into their Bluebird Prepaid Card accounts.

The whole point of prepaid debit cards in general, and of the Bluebird card in particular, is to help bring checking-like financial services to the unbanked and underbanked. In turn, the main source of income for many of the unbanked and underbanked is federal benefits. It just doesn’t make sense to put out a prepaid debit card and then to say that it can’t be used with federal benefits. So what’s going on?

The answer, it turns out, is something called 31 CFR 210.5 (b)(5)(i): “Where a Federal payment is to be deposited to an account accessed by the recipient through a prepaid card”, says the statute, the account has to be at an insured institution, and it has to have FDIC insurance.

The government is OK paying out benefits onto prepaid debit cards, be they its own card, Direct Express — which has 3.6 million users — or someone else’s, like the new Liquid card from Chase. But if the money’s going onto a prepaid card, that card account has to be FDIC insured. Direct Express, like Bluebird, has no monthly fee, which is great, but it also isn’t reloadable by the consumer: only the government can add new money to it. I should just Venn this, maybe?

debit.tiff

I’ve put Simple in the middle, there, because it’s the only solution which covers all the bases — it has no monthly fee, it’s FDIC-insured, and it’s reloadable by the consumer. But good luck getting a Simple account: the waiting list is long, and for the time being you need to have an iPhone. What’s more, people who get federal benefits aren’t exactly a huge proportion of Simple’s young, tech-savvy customer base.

I should note here that all of the options in this diagram are attractive on their own terms; it’s also no coincidence that three of them — Bluebird, Simple, and Liquid — are very new products. The world of prepaid debit cards is evolving very quickly, and if you have an old card, there’s almost certainly a newer card out there which is better. Bluebird and Liquid both go to great lengths to solve the biggest problem with most debit cards, which is that it can be very hard and expensive to reload them when you come into some money: Liquid can be reloaded at any Chase branch or ATM, and Bluebird at any Walmart, for free.

What I worry about, at least a bit, is the way in which Bluebird is being left out in the cold when it comes to the direct deposit of federal benefits. It’s a worthy competitor to Liquid and Direct Express, and it should be allowed to compete on a level playing field. Bluebird, of course, can compete on price. And Liquid can compete on the fact that it’s offering a full-on relationship at Chase, complete with teller access, as well as on the fact that its Mastercard is accepted at more places than Bluebird’s American Express. Certainly if you compare Bluebird to Direct Express, Bluebird looks like a significantly better option, assuming you’re OK with not being accepted at a few Mastercard-but-not-Amex places.

But instead of that kind of vibrant competition, Bluebird is not being allowed onto this particular playing field at all.

Is it reasonable for the federal government to effectively prevent the recipients of federal benefits from getting those benefits deposited directly onto their Bluebird cards? I suspect it probably isn’t. American Express is a trusted vendor: the money on your Bluebird card is just as safe as the money in your American Express travelers checks — and that money has been perfectly safe since they were first introduced in 1891. What’s more, under current money-transmitter regulations, Amex keeps all the money on Bluebird cards in highly liquid form, ringfenced so that it can’t be used for anything else. There are perfectly reasonable reasons not to get a Bluebird card, but lack of FDIC insurance really isn’t one of them.

But that isn’t to say that Amex is some kind of victim, here. After all, American Express owns a very large bank, called American Express Bank, where all deposits are FDIC-insured. If they wanted to, they could have made American Express Bank the issuer of the Bluebird card, rather than American Express Travel Related Services Company. But if they’d done that, there would have been at least two substantial downsides for them.

Firstly, they would have had to start paying into the FDIC insurance fund. Amex won’t reveal how much it pays for FDIC insurance, but that’s certainly an expense which Liquid has to pay and Bluebird doesn’t. More importantly, because American Express Bank has more than $10 billion in assets, it’s covered by the Durbin Amendment, which allows prepaid debit cards to charge premium interchange fees — but only so long as the physical card itself is used in every transaction. As a result, Liquid can’t offer things like online bill-pay, which Bluebird does offer.

Big banks, then, are at a significant disadvantage when it comes to the prepaid space: while companies like American Express Travel Related Services Company can offer cards with bill-pay, because they’re not banks, and while companies like Simple can offer cards with bill-pay, because they have less than $10 billion in assets, companies like Chase cannot offer cards with bill-pay, because they’re both banks and big.

I very rarely favor financial deregulation these days, but this is one area where I do. The more competition there is in the prepaid space, the better prepaid cards become for consumers: that’s clear. And in order to encourage competition, it makes sense to lose two different regulations. The first is 31 CFR 210.5 (b)(5)(i): the federal government should be able to pay benefits onto any approved debit card, whether it’s FDIC-insured or not. I don’t have a simple criterion for which cards should get approval, but in general, if there’s basically zero counterparty risk on the part of the cardholder, then the card should be OK. After all, for years the government was happy mailing out paper checks using the US Post Office, and that was much less reliable as a payment mechanism than a direct deposit onto a Bluebird card.

And secondly I think that big banks, including Chase, should be allowed to offer prepaid cards on the same basis that small banks like Simple can. Ban the practice of charging overdraft fees on prepaid debit cards — which none of these cards offer in the first place — and say that if you’re offering a prepaid card rather than a fully-fledged checking account, then you can still charge the higher prepaid interchange rates.

I’ll admit that the distinction between a prepaid card, on the one hand, and a checking account, on the other, can be a difficult one to discern; Simple, for instance, has elements of both. But if you can write checks on an account, then it’s clearly a checking account; and similarly, if you can transfer money easily from one account to a different one at the same institution, then that looks very much like a bank account as well. More generally, there aren’t all that many banks with assets over $10 billion: there are few enough, in fact, that regulators ought to be able to have a quiet word with them and say listen, we’re doing you a favor here, so don’t try any silly business about reclassifying vast numbers of checking accounts as prepaid debit cards en masse. If someone with a bank account would prefer a prepaid card instead, they’re going to have to close their bank account and open up a debit-card account.

With those two changes in place, a third change would become possible: the federal government could start giving benefits recipients a real choice when it comes to debit-card direct deposit. At the moment, while it’s theoretically possible for people to get their federal benefits directly deposited onto their debit card, in practice it’s vanishingly rare, because the government pushes the Direct Express card quite hard, and says very little about alternative options. But if a number of cards like Bluebird and Simple offer all of the benefits of Direct Express and many more on top, then it seems churlish of the government to steer millions of Americans away from those cards and towards Direct Express instead.

Still, first things first: in terms of sequencing, the sensible place to start here is 31 CFR 210.5 (b)(5)(i). Right now, the federal government is basically making a public pronouncement that the Bluebird card isn’t safe, that it doesn’t trust American Express to look after cardholders’ money, and that people receiving federal benefits shouldn’t have those benefits paid onto the Bluebird card. I see no good reason for those pronouncements to be made, and to weight the scales so strongly in favor of FDIC-insured card issuers. Anybody who wants FDIC insurance, of course, can have it. But if you don’t want it, I don’t see why the government should try so hard to force you to have it anyway.

COMMENT

@dnorris, So Simple is going through the expense of opening 2 accounts for each customer and in reality still giving the customer a prepaid account?

Highly unlikely.

I think Simple is confused about what they want to be.

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