Welcome to our new home
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Reuters is a news power house – our 2,800 journalists in 190 different bureaus around the world are dedicated to being the indispensable news source. News has been in our blood for more than a century and a half, but we’ve always been restlessly innovating and always looking to the future.
For Reuters.com, the future is now.
This is our redesign, a year in the making. That’s a year of extensive discussions with people like you, our elite audience of business professionals, about what would make the site better and faster and easier to use for you as you drive business activity around the world.
We want this to be the world’s best website covering business and finance news, analysis, and opinion. Full stop.
We want you to be able to come for a quick glance at the top headlines, or a longer deep dive into a topic that’s important to you. We want you to scan the output of the 2,800 men and women or hone in on a favorite writer or photographer.
This site is for you; we want it to be your ticket to a wealth of news, information, and analysis presented in a cutting-edge format, including text, video, pictures, graphics, user interaction, and personalization features (try the new toolbar at the bottom of every page).
Remember, too, that this is the front door of Thomson Reuters. In addition to the news you see here, Thomson Reuters is also the world’s leader in providing news, information, services, and technology to healthcare, legal, business, and financial professionals. What that means is that our journalism is professional grade, giving our users the inside edge needed to make important decisions.
We’re proud of our new home, and hope you like it. And this is just the beginning. In the coming months, we will continue to roll out new features and functionality.
Please give us your feedback. Write to csmedia@thomsonreuters.com. And come back often. There’s a world of news we’ve got for you.
David Schlesinger
Editor-in-chief, Reuters
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Extremely disappointed in the new site. I will have to find my news elsewhere.
Like many others on this comment list I think your people have made a mistake. Where on the Overview page do I find ALL of the items that were previously listed in excellent order on the left side of the page? The one I especially like was the institutional investor profile. I for one will be searching for another website for information!
you still don’t have a way to get a good print out of a blog column!
DISASTER!!!
As ex-Reuters, I find it hard to complain. But there are ways to possibly improve.
Perhaps on the home page you could allow visitors to organize the sections of the page any way they want, in certain areas. Some people might rather see Top Sections where Issues in Depth is located. And the Top Sections area at the bottom could best be 6 or 9 or 12 sections with headlines. And I’d increase the number of sub headline links for each of the Issues in Depth entries to about 5-6. On the upper left, the top story would ideally include 3-5 links to related stories and you might in the upper left column, highlight other top stories with their related stories. At the moment, I got a little confused about what that area was (it appears to be links to your latest stories, a news feed).
Also, I do like the dropdown navigation at the top with all the additional content neatly organized. Don’t know how many people will realize that and hover their mouse over it. But you hope people will get comfortable with your new design and learn it quickly. To that end, if you have not already, you should contact disgruntled users to find out exactly what content they missed then work to make that content more visible: chances are other visitors have the same issues.
Overall, though, I like clean web page designs. This is a good example.
Better looks, poorer functionality. Too much scrolling – that makes users annoyed. It’s particularly bad for screen size challenged users, such as small laptop or especially cell phone. Whoever designed the layout must be fired – I’m telling this as a web developer myself, and Microsoft Certified at that.
Wow – it’s great to read the passion in some of these comments, even when they hate what we’re doing! I feel really gratified that people take Reuters so seriously and are moved to write when we make changes.
To those who love the new site – thanks, and we promise to continue to make it better and easier to use. And from the editorial side, we promise to continue to improve the multimedia content to make this a compelling experience.
To those who hate the new site – thanks to you, too. I understand that your views are motivated by your loyalty to the old design and for how it served you. I can simply promise you that we’ll work to make this new design live up to its potential. I would urge you to experiment with what we’ve got — I personally find the pop out market displays and the pop down menus, all filled with information, to be pretty exciting and useful.
We’ll keep this conversation going.
– Best regards, David Schlesinger Editor-in-Chief
The new layout is horrible. Reuters used to be very easy to navigate and now it’s much more complicated. You guys used to be my first go to but not anymore. Extremely upset with your new “look”. Dumb move you guys!
I will like one page that lists everything. I do not want to spend time clicking at different menu and submenus
I like the new layout. I especially like the expandable side panels (for all those people asking “where’s my gold and silver?” It’s two clicks away you rube.)
The new layout may be a little spacey and I do miss the topics broken down under category subheads (Science, Politics, Entertainment, etc.) but I’ll get used to it. Heck, I got used to that unstable tool, Glenn Beck, becoming the “voice of independents”.
I can get used to this.
My god…its awful. I appreciate Reuters desire to innovate, but the “improved” design provides decreased functionality in exchange for what? Ugliness? Previously article link on the front page were conveniently grouped into subsections, why the choice to do away with this in favor of an inconsistent mash-up style? Who exactly are these “people like me” you had extensive discussions with, they certainly have no experience with web design. The new exclusively top to bottom layout is awkward, and the choice to put the large multimedia section strikes me as outright bizarre. Also, I notice articles seem to be shorter and less thorough, is Thompson Reuters attempting to emulate US weekly? Not to mention the sudden appearance of non-objective language… Looks like I’m off to the BBC in search of unbiased news.
I started to come to Reuters for solid, uncomplicated news which was cleanly organized.
And now this! A column of slugs on the left which aren’t organized into any system? The essence of the web is simplicity and speed — not reading a row of headlines to see if one might be of interest. Sheesh!
This is classic in the media; someone thinks that “innovating” is building a new news set or creating holographic reporters or, in this case, doing a website redesign.
Look for your traffic to slip immediately….
I have come back to this page 3 times. Every time is the same, Shock! The old webpage had absolutely ALL the new and QUICK info on the front page. Now, it’s just crap! you have to view different pages to find out what’s going on. If it doesn’t go back to some sort of organized headlines, I will look find something else!.
I understand its entirely different from the old UI.Guess I am loyal to the old website where i used to see all the headlines under topics in old site.im so lost in the new website that i forgot why i came to the site. Lets see if i get used to this but for sure im missing the old one
I LOVE this new design so far… I visit the old Reuters everyday and always thought the design was staid. The new design is more intuitive and interactive, yet the design is up-to-date. I’m sure I’ll learn more about the new site as I navigate around. Good job Reuters!
People… give Reuters 2.0 a chance. Yes, the design and layout is new, thus, it will take about 5 minutes to get used to. But that is the price of progress. Get out of your old shell and explore the new features of the redesign.
I’m sure Reuters have thoroughly thought about all ‘your’ issues for over a year before bringing live the redesign.
Did I say I love this redesign?
Admin> The timestamp is wrong. It was 3:50PM EST when I posted my comment, yet the timestamp shows 9:50PM EST.
I stopped here yesterday, and was stunned. It looks just like the AP, lines of headlines to scroll through. Then it mimics the Chicago Sun Times with “related articles” that are days if not weeks old. I’m halfway through the article and start to think, did this happen again? Then I check the date……
I came on this morning and was hoping it had been a nightmare, but it wasn’t. I clicked on another article only to find it was the blog……
Go back……go back…..thank the Lord alertnet is still the same old format. Please don’t change that too.
I prefer the organization of the older site which was easier to navigate and simpler.
The new site is very hard to navigate and for digging info. It is not as user-friendly.
Hope some of the suggestions will lead to review of the site accordingly.
Change can be tough to get used to at first, but Reuters new navigation is actually much, much cleaner – and once you play around, it really is very slick.
The heart of Reuters.com is the content and none of that has changed since yesterday. I find it interesting that people all of a sudden are looking for a new alternative just because of a face lift.
If you search “reuters redesign” on Twitter, it is 9 to 1 in favor of the new site.
My opinion is certainly in favor of this long overdue update.
The new site is too much like Der Spiegel. Good news and reporting, but not nearly as simple and conducive to the search for quickheadlines. I like the idea and potential of the new format, but you should retain one main section, in a similar format as the old one, that gives readers the opportunity to get a good overview of top headlines without having to scroll everywhere to look for them. People appreciate good news, but appreciate simplicity much more, especially in the overloaded and ADD world we live in today
HATE IT! Looks like a throw back to the ’90s. WHY the endless list of topics with no categorization? Mistake, poor design, boring, confusing, I will no longer reach for it first…
It’s awful – I can’t cite a single instance where I’d say anything was better. I come here to find information, not play someones idea of a news maze that can waste my time. I shan’t return.
Not great – too many trendy designers have taken over substance .. in an effort to make navigation easier they have spread the content out too far .. essentially you spend you r whole time hunting for stuff that was familiar. I can go to other info sources and get things quicker – ok they might not look so snazy .. but that is not what I come for. Leave the snazz to the 20 somethings – Reuters is not a cocktail bar. You have been mislead.
reuters went from easy reading to dificult readiing, this is disappointing, i hope you change to your former format
Not really impressed. In fact I’m dissapointed. Too difficult to navigate and find what i am looking for. The old layout was very well organized and made getting a full picture of what is going on in the world much easier to see and navigate. Now all I seem to do is click and click and click…..if I wanted only a brief snapshot of what is going on then I could use a site like CNN which is just a horrible as your new design. Rueters was the site I used for my first stop for news, now I’ll have to start looing for one that has a similar navigation/layout like your previous site.
One more thing…scroll…..scroll……scroll……scroll….. sheesh – my finger is tired!
Shockingly bad!
Reuters really has gone into the red, the redesign is a total loss. Loss of valuable content, loss of usability and just overall appalling design. Red & blue? Shame on your designers for not remembering the basic rules on the colour wheel.
and isn’t Reuters suppose to be about news, not advertising? It’s the only thing that stand outs on the pages. Feels like one of those free websites where in order to get content I am bombarded by advertising.
And too much scrolling to get any valuable content.
What happened to the section Science and Health? I always enjoyed it, but somewhere in the new system it is lost, at least to me.
Reuters used to be very easy to navigate and now it’s much more complicated. the redesign is a total loss of valuable content and loss of usability Extremely upset with your new “look”.
I think your people have made a mistake. Where on the Overview page do I find ALL of the items that were previously listed in excellent order on the left side of the page? The one I especially liked was the institutional investor profile.
Why so much text and so few photos and video? The story list on the left is so dense and unreadable. There are no page breaks or photos to draw your attention to any one story.
The multimedia section looks nice, but is very buried at the bottom of the page.
Right side of the home page looks great. Nice size photos to draw the reader in.
It is difficult to figure out what form of advice was given to you by the ‘people like us’ or ‘business professionals’ from whom you consulted.
“Ensure your homepage fits snugly on a widescreen home cinema television”
“Leave the compatibility issues for those who have them”
“Confusing visitors with a maze will amuse them and make more likely to stay longer”
“Information accessibility and web design are mutually exclusive concepts”
I hope that the advice was free. Because in that case, it was worth every dime.
I had come to like Reuters for several years. Even though some aspects of your articles could be seen to have bias or omitted information, the setup and accessibility of your information was exceptional.
In fact, I believe Reuters would have been better served by having a genuine self inspection of its articles for any actual or perceived bias or political leanings. And less served by having a shallow makeover. But then again, media is a business after all.
Now it remains to be seen if this design will ‘grow on me’ or not. The ability to conveniently access information is not something I would consider a fussy or vain expectation.
The new home Reuters is far more comfortable! however i have only one request that to make all web pages of Reuters capable of magnification including articles and discussions.Thanks!-Vinod – India.
I disagree with many of the comments here. I think Reuters was becoming a comfortable old shoe –familiar but perhaps a bit too warn. I love the new layout and the integration of multimedia with stories. I think that people may need to relearn this new pair of sporty shoes but I think that they will find it snappy and smart as I have.
Another Nay, here. Too much whitespace, too much work.
This isn’t just because Reuters is/was my homepage so I’m used to it, but I’m comparing it to all the other news sites I use….I’m finding it harder to use than a random news site I’ve never been to before.
Too much whitespace+extraneous dividers…someone too far up the ladder (or at least too in love with the word “clean”) is making too many UI decisions.
isit just me or is this new site VERY SLOW for me? i loved the old layout.. is there not a way to revert to the old style?
this sucks. fire the schmuck that promoted this.
get back to the comfy old layout, or i’m going to go to …. anything but this crap.
this sucks.
i can’t read it, it makes no damn sense for lay out.
this sucks.
just thot you’d like to know.
-O
I am extremely disappointed in the new website. The update lacks the professionalism I have grown accustomed to at Reuters. I feel like it is a corporate knock off site that is trying to sell me the news not report it. If your goal was to sell me the news then please take my money and change the site back. This is a poor representation of the quality reporting Reuter’s is known for. PLEASE CHANGE THE SITE BACK!
Hey morons I an get to your wp-admin page.
This is nothing more than a wordpress hack job, and a bad one at that. My 9 year old could have designed a better site. There was nothing wrong with the site as it was, why reinvent the wheel?
As for the positive comments in here, do you really think anyone is fooled into believing they are not being made by people affiliated with you? Show me one thing that this garbage offers over the old site.
C’mon!
Good bye Reuters (or is it…CNN?)
PATHETIC!
Unless changed (back) to a more readable, faster and easier to scroll website with less white-space, I’m off to BBC World, France 24 News or one of the many other (RSS) sites with better design and layout.
As pointed out by others, why reinvent the wheel?!? The new Reuters web-design ‘sucks’ (apologies, but I feel that way)! Show your greatness and admit to this mistake .. and revert to the old design.
Sorry, it doesn’t just suck. It’s a POS. Douchebags run it and douchebags designed it.
It’s really bad. I wouldn’t even register for the site, except that I felt so strongly the need to mention what a terrible blunder has been made. This is unreadable. I was truly enjoying the old site as well. As others have indicated, time to move on to another site. Vote with my eyes.
I must say I am also surprised by the radical change from the old format–and not in a good way. Whatever happened to tweaking or evolving over time an already successful site. It appears a sea change was not what this site really needed according to most of your former steady visitors commenting. It’s not a bad thing wanting to change… to be more current. Incorporating more technology, features and coverage is desirable but you don’t want to get rid of entirely what got you there in the first place. The best way to describe what was needed–change via continuity and progress, not blowing away your legacy. Very upset.
A year in the making?? Schlesinger you’re an idiot! Horrible horrible design.
I liked the old appearance, but I’m willing to work with this for a while because beneath the appearance is the best news content that I’ve found anywhere. Frankly, that’s why I’m here.
I haven’t tried the new toolbar yet. I’m a bit leery of those. Perhaps, I’ll give it a go or maybe I can use Safari’s bookmarks to my advantage. I’ll likely figure out the best way for me to continue to get my new here.
However, I noticed that the Editor-in-Chief has an interest in what we’re saying, so I’m going to toss in my own narrow personal request.
During the day, I access Reuters just to quickly check what’s going on, not usually for more than five minutes at a time. FYI, during these times, I’m unlikely to click on an ad of any kind.
However, sometimes at night while playing online poker (when I’m more likely to click on an ad), I might be on Reuters for an hour or longer.
My problem? I play poker on a large screen Apple system and I don’t like to where my reading glasses. So I expand the poker screen large enough for me to use it comfortably, then open Reuters beside it so I can read the news in depth. It would be great if the article would “word wrap” to fit the vertical rectangle.
As it is now, the first couple paragraphs fit quite nicely; then the article widens. That forces me to drag that window wider which causes the two windows to overlap. Then each time I open a new article, I have to carefully center the text in the rectangle.
It’s not a calamity, of course. But it is repetitively inconvenient.
I access news here at least once daily, occasionally for hours at a time while playing online poker
lol… One typo and a homonym brain fart. Getting older, sleeping less… maybe time to work on the insomnia problem? Thanks for considering my request, Chief, even if ever so briefly.
This is awful!
The font is terrible, there is whitespace everywhere and what little content fits on my laptop screen without scrolling consists of adverts and a ridiculous mouseover navigation menu.
Where is the news ticker and where are the categories? I can’t get to a technology story without 1 mouseover and two clicks. Unless I scroll through the list of news headlines and try and pick out those related to technology.
I assume that the permanent login box at the bottom will pave the way for subscription content, but who is going to pay for this??
Sorry, but it is a little old and I do not think it meets the need of us who use Reuters for special purposes. Compared with WSJ and FT it gives an impression of few important news, and the structure is difficult to understand. Where do I sign in, something I want to do as a starter? Colors and white space is beautiful, but not very functional.
Anyway, Reuters has been great so far, hopefully will continue to be with some adjustments of the front page.
my views is the previous looks better design and navigation. The new one looks very amateur..
The previous page was so easy to use and this one isn’t. It looks so much like the BBC page and MSNBC and is so hard to find what you want. I am going to get my news from NY Times.com. You turned your page into an unuseable site with a lot of white space. Where’s the meat? It is really awful.