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Jul 16, 2010

Apple offers free iPhone 4 cases to appease users

CUPERTINO, Calif (Reuters) – Apple Inc will give iPhone 4 users a free phone case to address a slew of complaints about reception problems that have hurt the company’s image and shares.

Chief Executive Steve Jobs announced the news at a rare media conference on Friday, when he admitted that Apple and the phone were “not perfect” — but defiantly asserted that smartphone reception issues were a problem shared by Research in Motion , HTC Corp and the entire industry.

Jul 15, 2010

Apple faces music on iPhone flaw but recall unlikely

SAN FRANCISCO (Reuters) – Apple Inc is likely to announce a fix for the iPhone 4′s reception problems on Friday rather than recall the device, hoping to stem a growing chorus of complaints and avert any lasting damage to its carefully earned reputation for quality products.

Apple, which surprised consumers and investors when it said it will convene an iPhone 4 press conference, has kept mum on what it will do. But analysts are betting that — despite lawsuits, a poor review from Consumer Report and growing user complaints — it will not initiate a costly and embarrassing recall.

Jul 15, 2010

Apple to address iPhone 4 flaw, recall unlikely

SAN FRANCISCO (Reuters) – Apple Inc (AAPL.O: Quote, Profile, Research) is likely to announce a fix for the iPhone 4′s reception problems on Friday, hoping to stem a growing chorus of complaints and avert any lasting damage to its carefully earned reputation for quality products.

Apple, which surprised consumers and investors when it said it will convene an iPhone 4 press conference, has kept mum on what it will do. But analysts are betting that — despite lawsuits, a poor review from Consumer Report and growing user complaints — it will not initiate a costly and embarrassing recall.

Jul 15, 2010

Apple on the defensive as earnings approach

SAN FRANCISCO/NEW YORK, July 14 (Reuters) – Apple Inc
(AAPL.O: Quote, Profile, Research, Stock Buzz) finds itself on unfamiliar ground heading into its
earnings report next week: on the defensive.

Its gold-plated reputation — honed on iconic products from
the iPod to the iPad — has come under fire from several
corners in past weeks, following a crush of bad press, lawsuits
and complaints over reception issues on the latest iPhone.

Jul 13, 2010

Apple shares slide as iPhone 4 concerns grow

LOS ANGELES/SAN FRANCISCO (Reuters) – Shares of Apple Inc (AAPL.O: Quote, Profile, Research) slid more than 4 percent on Tuesday after a poor review for its iPhone 4 from an influential consumer guide underpinned mounting complaints about the hot-selling device’s reception and spurred speculation about a product recall.

Analysts thought a recall unlikely but said the world’s most valuable tech company needs need to move quickly to avert longer-term damage to its widely respected brand, which allows it to charge a premium for products like the iPad and iPod. The stock should recover on Wednesday, some said.

Jun 28, 2010

Apple boasts 1.7 mln iPhone 4 sales

NEW YORK/SAN FRANCISCO (Reuters) – Apple Inc(AAPL.O: Quote, Profile, Research) had sold 1.7 million units of the iPhone 4 worldwide by Saturday, June 26, its most successful product launch yet, the company said on Monday.

Sales of the touchscreen smartphone, which competes with devices from Nokia (NOK1V: Quote, Profile, Research), Research In Motion RIM and Motorola, surpassed some analysts’ expectations, as well as those of Apple itself, which has been having trouble keeping up with demand.

Jun 26, 2010

New Apple iPhone hard to find, but not impossible

SAN FRANCISCO (Reuters) – Apple Inc’s newest iPhone flew off store shelves, but lucky shoppers still managed on Friday to get their hands on one at least a dozen stores across the United States.

The smartphone appeared to be sold out for walk-in purchases at the vast majority of Apple outlets in the United States a day after it launched, the latest sign Apple was having a hard time meeting demand.

Jun 24, 2010

Dell CFO eyes M&A, growth for enterprise business

AUSTIN, Texas (Reuters) – Acquisitions remain a main priority for Dell Inc, the company’s finance chief said on Thursday, as the company charts an ambitious growth path for its enterprise business.

Dell on Thursday laid out a plan to roughly double its $16 billion server, storage and IT services business, as it aims to diversify a portfolio that is overly dependent on sales of low-margin personal computers.

Jun 24, 2010

Dell says focused on profits despite challenges

AUSTIN, Texas (Reuters) – Dell Inc(DELL.O: Quote, Profile, Research) said on Thursday it is squarely focused on improving profitability and diversifying its business, but investors expressed doubts about the effectiveness of the company’s turnaround plan.

Shares of Dell were down 5 percent in noon trading as the company laid out its strategy during its annual analyst day meeting, outpacing a nearly 1 percent decline in the S&P computer hardware index.

Jun 24, 2010

Dell’s 2011 forecast meets Street view, margins eyed

AUSTIN, Texas/NEW YORK (Reuters) – Dell Inc (DELL.O: Quote, Profile, Research) forecast a 14 to 19 percent jump in fiscal 2011 revenue as consumer and corporate spending returns, matching Wall Street’s expectations, but investors are focusing on whether the world’s No. 3 PC maker can sustain margins.

Investors are likely to quiz executives at Dell’s annual financial analysts’ conference on Thursday about whether it can shore up profitability after gross margins fell short of expectations in its fiscal first quarter, reflecting a reliance on sales of hardware to U.S. businesses.

    • About Gabriel

      "I cover personal and enterprise computing, consumer electronics and video games. I joined Reuters in 2008 and I'm based in San Francisco."
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