Good, Bad, and Ugly Reader reaction to Reuters news Tue, 06 Dec 2011 17:12:54 +0000 en-US hourly 1 Not for home use… Tue, 06 Dec 2011 17:12:54 +0000 TearLab gets FDA nod for home use of dry eye test

(Reuters) – TearLab Corp said health regulators allowed home use of its device to diagnose dry eye condition, sending the medical device maker’s shares up as much as 80 percent to their highest in eight months.

Please issue a correction. The test was CLIA-waived for professional office use, not home.


We issued a correction to clarify that the test was approved for wider professional use, not home use: GBU Editor

Anti-government protesters react as they celebrate the signing by Yemen’s President Ali Abdullah Saleh of a deal to step down in Sanaa November 23, 2011. REUTERS/Khaled Abdullah

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Bad pronunciation? Wed, 30 Nov 2011 12:59:40 +0000

Your correspondent reporting on the Mapuche indigenous people’s protest in Chile, pronounced their name incorrectly at least 2 times during the video.

She said Machupe instead of Mapuche, a big difference.

This was disrespectful to the Mapuche people. Please have your reporters familiarize themselves with the subjects of their stories.

Nancy R.

We pulled the piece with the mispronunciation and replaced it with a new narration: GBU Editor

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Spelling of city’s name… Tue, 29 Nov 2011 14:40:00 +0000 Ukraine’s Tymoshenko charged with tax evasion

KIEV (Reuters) – Former Ukrainian prime minister Yulia Tymoshenko, already sentenced to seven years in prison for abuse of office, has been charged with tax evasion, theft and concealing foreign currency revenues, the State Tax Administration said on Friday.

Hi. I just wanted to let you know that the capital of Ukraine is misspelled in your article.

You refer to Ukraine’s capital city as ‘Kiev.’ I would like to point out that this is an obsolete version of the name, which was abandoned by Ukraine after its declaration of independence in 1991, and replaced by the name ‘Kyiv.’

There are many previous cases where countries have made a decision to change names, and the media have adapted.

For example, in 1996 India officially changed the name of the city Bombay to Mumbai. This is also the case with the capital of China, Beijing, formerly known as Peking, and the country of Myanmar, formerly known as Burma.

So my question is: why should the name of Ukraine’s capital city be an exception?


We try to communicate with our readers using geographic names they commonly understand.

Changes in our style do occur, but the timing is always a judgment call.  To use your own examples, the switch to Mumbai, Beijing and Myanmar did not come quickly.

We are not writing in Ukrainian, we are writing in English, so we use commonly understood English names for cities – hence Munich rather than Muenchen, Cologne not Koeln, Rome not Roma, etc.

Kiev is a commonly accepted English language spelling of the name. I believe the AP, AFP and BBC all still use Kiev, as well: GBU Editor

Ukrainian ex-prime minister Yulia Tymoshenko is seen through a prison window in Kiev November 4, 2011. Tymoshenko, in a dramatic plea from her prison cell, urged the European Union on Wednesday to go ahead with a planned association agreement with Ukraine regardless of her fate. REUTERS/Inna Sokolovska 

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The wrong school Wed, 23 Nov 2011 17:17:25 +0000 Penn’s new athletic head has no plans to cancel football

STATE COLLEGE, Pa (Reuters) – Penn State’s new acting athletic director said on Friday there are no plans to cancel the rest of the Nittany Lions’ football season or to remove Joe Paterno’s statue from outside Beaver Stadium.

Your headline: “Penn’s new athletic head has no plans to cancel football” is absolutely incorrect.

Penn is not Penn State. Penn is The University of Pennsylvania in Philadelphia, PA, and is not connected in any way to the child abuse scandal at Penn State University. You should print a retraction and an apology. And perhaps educate your headline writers.

A Penn alumnus

We heard about this headline from several unhappy readers: GBU Editor

A board covers a broken window at Jerry Sandusky’s home in State College, Pennsylvania November 19, 2011. The window was broken by unknown people on November 18. Sandusky, the former defensive coordinator for the Penn State football team, has been arraigned for 40 counts of child sexual abuse. REUTERS/Pat Little

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Recalling the facts… Tue, 22 Nov 2011 15:38:43 +0000

McDonald’s dumps egg supplier after safety, cruelty concerns

Last year, more than half a billion eggs were recalled after Salmonella sickened more than 1,000 people, the largest egg recall in U.S. history. The recall did not involve Sparboe Farms.

I believe the last line in the McDonald’s/ Sparboe Farms article today is incorrect.

According to the FDA, Sparboe packaged the eggs included in the big recall last year.


You are right. We corrected the story: GBU Editor

An Egg McMuffin is seen in an undated handout photo. Reuters/McDonald’s/Handout

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Long before dawn Wed, 16 Nov 2011 14:36:14 +0000 Judge upholds eviction of Wall St. protesters

Protesters who had been kicked out in a surprise predawn raid were allowed back 16 hours later but were banned from bringing the tents and sleeping bags that had turned a square-block park near Wall Street into an urban campground the past two months.

Hundreds of police stormed the camp around 1 a.m. and dismantled tents, tarpaulins, outdoor furniture, mattresses and signs, arresting 147 people, including about a dozen who had chained themselves to each other and to trees.

Hi there, just a quick comment on this story.

Are there short nights in New York?

I appreciate that the move by police to evict Occupy Wall St protesters was pre-dawn in the strictest definition of the term, but does 1 a.m. New York time really qualify, when sunrise is around 6:40 a.m.?


Pre-dawn should not have been used in that context.

Common sense dictates that a 1 a.m event shouldn’t be described as pre-dawn. Our own style guide has this to say about the phrase:

If something happened shortly before dawn, pre-dawn may be technically correct, but it is a cliché… Never use it to mean merely that something happened during the night. GBU Editor

Occupy Wall Street protesters fill New York’s Zuccotti Park after being allowed to re-enter November 15, 2011. REUTERS/Jessica Rinaldi

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Never say Never say Never… Tue, 15 Nov 2011 14:52:16 +0000 Black Sabbath announce new album, 2012 world tour

The four musicians, now all in their 60s, released their last studio album of all original material in 1978 with “Never Say Never.”

Your reporter and editor were incorrect when they stated the name of the last Black Sabbath album from 1978. They called it “Never Say Never”.

It was in fact called “Never Say Die”.

You should at least Wikipedia the bands discography prior to printing things.

Mark L.

While I disagree that Wikipedia should be the definitive journalistic resource for such things, you are right about the name. We corrected it: GBU Editor

Black Sabbath lead singer Ozzy Osborne attends a news conference with the other original members of the band, in Los Angeles, to announce the reunion of the rock group in Los Angeles, November 11, 2011. REUTERS/David McNew

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South of what? Mon, 14 Nov 2011 18:45:15 +0000 14 dead as Niger clashes with convoy from Libya

NIAMEY (Reuters) – Niger’s army has clashed with a heavily armed convoy of vehicles that entered its territory from Libya, killing 13 in the convoy and suffering one casualty on its side, military sources in the West African country said on Wednesday.

The sources said Nigerien authorities took a further 13 prisoners after the incident, which took place on Sunday around the remote northern Nigerien mining town of Arlit just south of the border with Libya.

I think you mean just south of the border with ALGERIA. The Libyan border is 800 km to the northeast.

Chris S

Yes, we corrected: GBU Editor

Passengers stand outside their taxi during a sandstorm raised by the annual dry “Harmattan wind”, along the road that links the historic center of Agadez with Arlit, in the Agadez region, December 19, 2006. REUTERS/Florin Iorganda

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Profane pictures? Mon, 14 Nov 2011 13:30:58 +0000

I have a complaint about profane pictures.

I visit with my family to read news together with my children.

We appreciate if the site continues to stay clean. Now we have started noticing that it displays pictures of Victoria’s Secret fashion show, or video on a beheaded Mexican blogger.

Please refrain from making your site sensational, and continue to keep it neat and elegant by placing visuals with more discretion.

A Florida reader

I understand your point, but not all of our content is intended for all readers, and it should have been pretty clear what to expect from those items in particular.

If it were me, reading the news with my children, I probably wouldn’t click on items headlined “Another Mexican blogger beheaded” or “Victoria’s Secret Fashion Show.” GBU Editor



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The wrong organization? Fri, 11 Nov 2011 14:26:26 +0000 Mariah Carey hid pregnant body from hubby Cannon

Carey is the latest celebrity to become a spokeswoman for Jenny, following “Dreamgirls” actress and singer Jennifer Hudson and former “Cheers” star Kirstie Alley.

Your story about Mariah Carey incorrectly cites Jennifer Hudson as a spokesperson for Jenny. She is the spokesperson for Weight Watchers.

Check your facts.


Yes. We corrected: GBU Editor

Mariah Carey smiles during a press conference announcing that she will be the new brand ambassador for the weight-loss program Jenny, in New York, November 8, 2011. REUTERS/Shannon Stapleton

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