The Great Debate UK

Matt Colebrook on the future of banking

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– Matt Colebrook is Chief Executive of online bank First Direct. The opinions expressed are his own. –

The 21st birthday of First Direct is as good a time as any to look back on changes within the financial industry and how it will continue to evolve.

The mercurial growth of the social web is something banks just can’t ignore. We’re now in the age where both the individual and consumer are empowered with a voice that can reach far and wide in a short space of time.

However, most fundamentally, social media is advantageous as a facet of banking customer service. Financial institutions are now presented with the opportunity to become accessible and direct like never before. Social networks and the new generation of smartphones enable customers to use and interact with banks whenever they want and from wherever they may be.

Twitter Business Centre could expose firms to risk or reward

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FILM-BUZZ/

-Bob Barker is VP of Corporate Marketing and Digital Engagement at Alterian. The opinions expressed are his own.-

Twitter’s decision to launch a Business Centre is an extremely positive development for brands that want to move beyond a marketing strategy of mass broadcast and one-way conversations with their consumers.

TweetTracker shows Nick Clegg most liked

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Paul.Afshar

- Paul Afshar is senior account manager at public relations firm Edelman. The opinions expressed are his own. -

A famous German writer once said “personality is everything”, which could not ring truer for the UK’s General Election, and particularly “likeability” on social media.

The battle for Twitter

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Paul Afshar- Paul Afshar is senior account manager at public relations firm Edelman. The opinions expressed are his own. -

Twitter claimed its first scalp in the Election campaign on Friday with the sacking of Labour candidate for Moray in Scotland, Stuart MacLennan, following a series of controversial tweets on the site.

from UK News:

Taking Twitter’s political temperature

Britain's first live television debates between the leaders of the three mainstream political parties are not the only new feature to add spice to the upcoming general election, which Prime Minister Gordon Brown today announced will be held on May 6.

The 2010 vote is also the first time politicians and their strategy teams have had to factor in the micro-blogging site Twitter.com. The social media tool, which did not exist at the time of the last election in 2005, now has over 75 million users who between them sent four billion tweets in the first quarter of 2010.

Rory Cellan-Jones on virtual democracy

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Direct, real-time communication among politicians and the public through social media platforms is reshaping democracy and the news media, but questions remain about how the fabric of society might change as a result, argued a panel at an event hosted by the BBC on Tuesday evening at Westminster.

The Web provides a de-centralised opportunity for users to communicate from various points on the political-economic spectrum, but gatekeepers are emerging who try and curtail the dissemination of information they find objectionable, suggested panellist Aleks Krotoski, who recently completed work on the BBC series “Virtual Revolution“.

One Young World: let’s hear it from the under-25s

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Amid the ongoing global conversation about the economy, and projections about when — and in which markets — the world might emerge from financial crisis, the collective voice of the 25-and-under age group is hard to hear.

It could have been silenced due to a sense of futility about challenging the so-called Establishment, or it might be online — constrained by such social media outlets as Facebook and Twitter.

Are publication bans outdated in the Internet era?

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IMG01299-20100115-2004The debate over freedom of expression and the impact of social networking on democratic rights in the courts is in focus in Canada after a Facebook group became the centre of controversy when it may have violated a publication ban.

The group, which has more than 7,000 members, was set up to commemorate the murder of a 2-year-old boy in Oshawa, Ontario.

The 2010 general election and new media

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parliamentMatthew McGregor is the Director Blue State Digital’s London office. The opinions expressed are his own.

The 2010 general election will be the first closely British election in which the internet will be an important factor. The last truly close election in 1992 was fought in a way unrecognisable to campaigners today. In 1997, most of us had yet to use email. In 2005, YouTube was barely three months into its existence.

from Left field:

Dangers of joining the sporting Twitterati

New Zealand All Blacks coach Graham Henry played the part of the befuddled old fogey bemused by modern life and confused by new technology with a certain wry amusement towards the end of his team's European tour late last year.

Neemia Tialata and Cory Janes revealed on Twitter they had been left out of the team to play England 24 hours before Henry formally announced the side.

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