The U.S. postal service inspector general put out a report last week suggesting an intriguing way to shore up the ailing institution’s finances: Let the mailman double as a bank teller.
The plan? The post office would offer services designed to appeal to America’s unbanked and under-banked — the more than 50 million adults who either have no checking or savings account, or use high-cost, predatory services like payday loans to supplement traditional banking needs.
This sounds like a win-win. Americans — particularly low-income Americans — clearly need greater access to low-cost financial services. At the same time, many financial institutions have been complaining for years that providing banking services to low-income Americans is costing them money. So much so that they can barely bring themselves to open bank branches in anything less than well-heeled neighborhoods.
Surely, they would embrace any plan that could help rid them of these undesirable customers, while offering a new-found opportunity to make money.
Not so fast.
The banking sector immediately threw a hissy fit. “This would be like the banking industry moving into running the airlines,” Richard Hunt, the president and chief executive of the Consumers Bankers Association told American Banker last week. Another executive compared the plan to the Ford Edsel.