Opinion

Jack and Suzy Welch

Jeremy Lin: Lessons from the Lin-sanity

By Jack and Suzy Welch
February 24, 2012

Can you stand to read one more thing about the lin-credible, lin-tense, lin-probable Jeremy Lin without going totally lin-sane?

Yes, we’re going there.

Not just because we’re crazy about Lin’s on-court heroics for the New York Knicks (although we are) or his off-court humility (which we also love.)

But because when you manage to put aside all hootin’-and-hollerin’ about Jeremy Lin, his nation-gripping story just so happens to offer an important lesson for business leaders.

Give your bench a chance.

That’s right, your bench. Those twenty- and early thirty-somethings in your place who you think need a little more exposure outside their functional area, or a few more years of people management, or maybe just plain more life experience before they move up a small rung to the next, wholly predictable level. Them. The ones you’ve got in a holding pattern because the company Establishment — which might very well include you, if you can bring yourself to admit it — has deemed they’re “not ready yet.”

Jeremy Lin is a reminder that one, two or even more of them might be ready for their own hoop dreams, if you’d only have the guts to take them off the bench.

Think about it. Some of the most successful companies in America today were started by guys barely into their shaving years – Apple, Microsoft, Google and Facebook being the most obvious examples.

But even putting aside those massive success stories, hundreds, if not thousands, of thriving companies of every ilk have sprung from the minds of youthful founders with passion, a great idea, some venture capital funding and, perhaps most important of all, no fatheaded old bureaucrat telling them, “Wait your turn.”

Now, clearly there are times when a young employee truly does need to mature, learn additional skills or get the proverbial rough edges smoothed off before he or she is handed a big hunk of responsibility. Indeed, all of us have seen the havoc that can be caused by people promoted too soon — before they knew how to get a bundle of ideas actually executed, or talk to a prickly subordinate about underperformance, or navigate a team through an unexpected competitive onslaught.

But such experiences too easily can become the standard excuse for letting “promising high potentials” – as they’re so often called — wait until resentment festers. And the worst part is, such career squashing even happens to individuals who’ve demonstrated they have something really special going on – who’re particularly smart and energized, for instance, and have a knack for getting people to rally around them.

Even they get the Jeremy Lin waiver treatment too often.

But look, the facts are, there’s really only an upside in giving such people the break they crave.

First of all, they may really do something amazing. That does tend to happen when people feel as if everything’s on the line. They grow, they stretch, they reach…and, well, they score.

Then there’s the organizational impact. Sure, some people might get cranky. “I was here seven years before I got to present to the board,” and the like. But for every bureaucracy-hugger in your organization, there will be many more motivated by the fact that passion and promise are being noticed — and actually count for something upstairs.

And finally, there’s the recruiting lift you get when you can legitimately tell great young candidates, “If you’ve got the right stuff and want to let it rip, your age will never hold you back around here. We’re all about giving people chances.”

Even if it means some chances will fail.

And some will, of course. That’s the way life is; it’s the nature of risk. Some promising young people do need more time, and some, even with opportunity handed to them, don’t have what it takes. Maybe even Jeremy Lin.

We sure hope not! His story, on and off the court, is amazing, inspiring and puts some unexpected pizzazz in this NBA season. It would be wonderful if he became a hero for the ages.

Regardless, we hope that while he’s still got everyone’s attention, people can come to see the perhaps lin-visible (sorry!) business message his story also sends.

Every company is filled with young talent just waiting to explode. Don’t let the bureaucracy keep them on the bench.

Jack Welch was the CEO of General Electric for 21 years and is the founder of the Jack Welch Management Institute at Strayer University. Suzy Welch is an author, speaker and the former Editor of the Harvard Business Review.

PHOTO: New York Knicks point guard Jeremy Lin reacts in the fourth quarter against the Dallas Mavericks during their NBA basketball game at Madison Square Garden in New York, February 19, 2012. REUTERS/Adam Hunger

Comments
7 comments so far | RSS Comments RSS

Loved the article….

Posted by PastorGeorge | Report as abusive
 

Jack and Suzy, get with the program. Education is out and rap is in: http://www.wewerewallstreet.com/rappin-v cs.html

Our boys on Sand Hill Road are Ray Charles to the BS. Time to update your curriculum.

Posted by WeWereWallSt | Report as abusive
 

Examples of “take them off the bench.”

1) Linitiative: Lead a multi-department team for a special project (instead of an exec) with a definitive beginning, middle and end.

2) Linsight: Answer on paper a specific question (probably about current operations or future potential) or provide the insight into a question as broad as “What do you think about how things are going?” Submitters of worthwhile material will be asked to expand and present.

3) Linterface: Attend 1 month of a weekly (non-HR) meeting normally private to the big bosses to Linteract with the “coaching staff.” When passed the ball, focus should be on asking questions not usually on the table and giving perspective not usually in the room.

Besides the compelling case made by Suzy and Jack and even the 3 (on-theme) practical examples, comes the real challenge — the real place the Lingenuity is needed — overcoming the Lincompetence, Linferiority complexes and Lenvy of the coaches (execs) who must call (and live with) their Lins off the bench.

Here’s my best quicky:
From Pres to her VPs about calling to directors, managers supervisors or below for a Bench project.

“An important part of your job is to groom good employees into great ones. One of your folks getting to center court and bringing some Linsanity is good for your career. It’s a negative reflection on your job performance if you can’t. And if you think for one moment that it somehow diminishes your role in the success of the company that people outside “the club” are literally brought into the room from time to time and ideas from outside the room are given attention let me assure you your understanding of what it means to be my direct report is confused. We here in this room are not a special club with all the wisdom or all the answers. Hell we often don’t even have the right questions, until after the mistakes have been made! This whole company must be the whole team. That’s why these Bench Projects will work to make us tougher competitors.”

(or something like that :-)
@DanFarfan

Posted by DanFarfan | Report as abusive
 

Thank you
On Cnn this morning Solad is also one of those people that yes she can ,Jeremy lin fame reaches across countries and inspire young people the spirit in sports is what bring us on one accord ,thats even why this oscar weekend a highschool football coach is going to the oscars .Also why a chicago pastor set on a roof for 94 days , Until he can help mentor young black men to get off of crack and believe theirselves

Posted by communitywatch | Report as abusive
 

I was going to say that you’d be a great consultant because you make things sound easy to achieve, but in reality they’re really difficult to put in practice. hold on..you’re Jack Welch.

Posted by waddle | Report as abusive
 

So a guy came from relative obscurity to NBA prominence, this can’t be the first time this happened. Why are they making such a big deal? I wonder what will happen if next year he is just a mediocre player, how will the media treat him then? Good Luck Jeremy Lin
http://www.basecandy.com/

Posted by Brian7799 | Report as abusive
 

As usual Jack and Suzy are right on the money. I find this lin-spiring and lin-triguing. Can others be lin-spired?!

Posted by Neilwal | Report as abusive
 

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