Why journalists are like cops and firefighters

September 13, 2013

When some of our friends in academia read the top news about Syria on a website or in a newspaper, they do so through a lens ground by UCLA political scientist John Zaller. In a 2003 paper (pdf), Zaller analyzed two modes of news production that journalists often employ. While working in patrol mode, the press surveys the landscape for trouble and writes up what it finds, like a cop walking a beat and writing the occasional ticket or making the routine arrest. In alarm mode, aroused reporters respond to calls for help by lighting up the gumball, tossing it on the roof, and peeling out for the crime scene, the building afire, or the battleground.

I simplify Zaller here, just as he modified the patrol/alarm idea of two other political scientists on his way to his insight. But the simplification stands: The journalistic transmission knows two basic gears: slow or fast; monitoring from afar or fully entrenched; casual or obsessed. The press has long treated Syria as just another stop on its Middle East patrol, even though it has regarded massacres as legitimate tools of governance for decades, as this BBC timeline indicates. The migration of the two-year-old Syrian civil war from the back pages to the front, where it now amasses acres of newspaper coverage, can be attributed in equal part to the chemical attacks of late August in the western suburbs of Damascus and the puncturing of the Muslim Brotherhood government in Egypt. There’s nothing like chemical weapons dumped on innocents followed by a U.S. president’s threat to drop bombs to change the location of the loudest alarm.

I’m not disparaging anything that’s alarmed-based, just acknowledging that it best describes contemporary news coverage, a sentiment shared by many of the scholars cited in a new book by University of California, Davis, political scientist Amber E. Boydstun, Making the News: Politics, The Media, and Agenda Setting. Boydstun argues that in practice, the press follows neither the alarm model nor the patrol model, but oscillates between the two. “[N]ews outlets tend to only patrol those neighborhoods covered by beats or triggered by alarms,” she writes. Woodward and Bernstein responded to a minor alarm story, went into patrol mode, and as other news organizations followed, the patrol coverage escalated to alarm mode again and again.

Explosive events drive day-to-day coverage, she writes, but that’s not always the case. She offers the Boston Globe‘s enterprise treatment of the Catholic priest sexual-abuse scandal as an example of a news organization that sounded an alarm rather than responding to one. Such alerts, as often as not, signal to the press the need to add a neighborhood to its patrol list.

Although the Syrian body count did not spike with Damascus gassing, the alarm it sounded refreshed all news generated by the region. Beyond who gave the order to fire the weapons and how many the gas bombs actually killed, the attack rang journalistic alarms on the White House beat, because the president is threatening retaliation; on the Pentagon beat, because the general and admirals are fiddling with battle plans; and on the diplomacy beat, because every ambassador and foreign secretary with portfolio is working to prevent the worsening of this vile civil war.

The massive attention being paid to the Syrian story can be easily justified. Depending on what Bashar Hafez al-Assad, Vladimir Putin, Barack Obama, Hassan Nasrallah, Benjamin Netanyahu or Ali Khamenei do in the coming weeks, months, and years — or decide not to do — any number of alarm-worthy stories will emerge. Say Israel uses the chaos as cover to attack Iran. Or Putin backs Syria more forcefully after the United States makes good on its threat to attack, and the regional conflict resurrects the Cold War. Or Syria opens an Israeli front in the conflict. Or the North Koreans step up to demand equal time in their unique war. The psychic in me can sense more latent alarms than there are alarm settings on your iPhone.

Because the press operates with finite resources, and there is only so much room on Page One, the iron law of patrol/alarm coverage dictates that the emergence of a new alarm story mandates the retirement of old alarm stories. In most cases, it matters little whether hordes of innocent people are dying or not, just which alarm howls loudest. For example, see this Washington Post timeline of the most deadly attacks in Iraq between mid-2006 and mid-2012, resulting a death toll of 7,049. And the deadly bombings continue. If that’s not an alarm story, I don’t know what is. But the press can barely muster patrol coverage.

Again, that’s an observation about — not a criticism of — the press. It’s also a bit of an alarm.


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And one could probably make similarly accurate observations about the media in most free to relatively free countries.

In my own country, which is the most or second-most unequal nation (depending who you believe), in spite of having eye-watering levels of violence against women, it took the rape-murders thousands of miles away in India to get the local media back into full alarm mode.

On the other hand, corruption is so rife that that the media has had to assign more investigative reporters just to turn this into a regular patrol kind of journalism.

And when it comes to crime reporting, it now takes something truly exceptional in terms of the details or the crossing of new boundaries of depravity to get a crime story into the news, let alone onto the landing page.

But perhaps this is less about what our local media’s prejudices or what it chooses to pay attention to than it is a reflection of the limits of its ability to cover too many things properly, and of the constraints of a busted business model that no one seems to know how to fix.

Posted by DookOfURL | Report as abusive

Ever since the advent of “happy news”, the news media became an entertainment arm for their Plutocratic owners. Now, most of what the media does is to be on “alert” to anything that will enhance its entertainment value and produce higher ratings. This boils down to identifying or generating controversy, pulling in actors who are polar opposites – the gladiotors – to fight with each other, generating lots of heat and very little light.

Shafer lives in a long-dead era when some journalists sought objectivity and high-integrity as observers, not news creators.

Now, it’s utterly amazing that so many news outlets like CNN have the “reporters” interviewing each other. Why bother actually seeking out real experts?

Posted by ptiffany | Report as abusive

Like cops and firefighters? In an age when journalism has devolved into tweets, blogs, re-posts and commentary with no real accountability or credentials involved, I am not convinced. Anyone can be a journalist now. Anyone willing to settle for $21,000 per year and work terrible hours.

Posted by AlkalineState | Report as abusive

Wikileaks calls itself journalism, and expects journalistic protections. So which fire department do they resemble? The one that starts fires and then hides?

Journalists are doing a poor job of self-policing. They have become leak urchins and troll-feeders instead. Anything goes, everything should be out in the open and perfectly transparent…. except the location and movements of Julian Assange. He is special.

Posted by AlkalineState | Report as abusive