I’ve got an Amazon habit. Like many of my other habits — coffee drinking, newspaper reading, excessive profanity — it’s one that I’ve cultivated and refined over the years, ever since I made my first purchase on June 24, 1996, for a new copy of Dan Wakefield’s New York in the Fifties.
In the beginning, I used Amazon primarily as a gift-delivery service. Later, I became the primary recipient of my purchases. Later still, I started “subscribing” to stuff my family regularly consumed, and after that I purchased an Amazon Prime membership, that amalgam of “free” movie streaming, speedy and cheap delivery of purchases, and more, including many purchases of audio books from the company’s Audible subsidiary. I purchased Amazon’s Kindle Paperwhite, which now anchors a drawer filled with orphaned devices and chargers. But I’ve resisted an Amazon.com Rewards Visa Card from Chase. You’ve got to draw the line somewhere.
One would think with that many hooks into me, I’d be more an Amazon slave than a customer. But that’s not so. Thanks to the company’s recent non-response to criticism that it’s abusing its market power — a silence that’s consistent with Amazon’s we’ll only-talk-if-we-want-to-promote-something media policy — I’ve made the easy decision to turn my back on the world’s biggest store.
The dispute appears to be over pricing, with big-five publisher Hachette refusing to accept Amazon’s terms on e-books, although nobody can be sure because Hachette has been evasive about the exact cause of the dispute, and Amazon has so far refused to discuss it with the press or anybody else. What’s transparent is that Amazon has slowed delivery of popular Hachette titles, including works by Malcolm Gladwell, Sherman Alexie, J.D. Salinger, and many others, and on a separate front is refusing pre-orders on many soon-to-be published Hachette books, such as J.K. Rowling’s next effort.
Ordinarily I’d ignore this scrimmage between two capitalist antagonists and go find something random on Amazon to buy while drinking a strong cup of joe, reading my newspaper, and swearing randomly. But Amazon’s silence has made me madder than an anaconda stuffed into a black garden hose and left to cook in the Arizona sun, to paraphrase Ed Anger of Weekly World News.