Opinion

Jack Shafer

Unsolicited advice for Jeff Zucker, CNN’s new boss

Jack Shafer
Feb 22, 2013 22:53 UTC

After the bosses at Time Warner installed Jeff Zucker as president of the 23 news and information brands that constitute CNN Worldwide, the press (Ad Age, Marketwatch, Politico, Guardian, New York Times, et al.) speculated on which strategies he might employ to return the network to ratings and cultural primacy, positions it lost long ago to Fox News Channel and more recently to MSNBC.

As the auteur behind the Today show’s return in the 1990s to No. 1 in the ratings, Zucker knows all about network comebacks. As the former president and CEO of NBC Universal, who was pushed out in 2010 as Comcast purchased controlling interest in the operation, Zucker craves a personal comeback. Although he only took over a month ago, his first moves as CNN’s leader indicate a plan that plays to the network’s existing strengths and the competition’s inherent weaknesses.

CNN’s decline began in 1996 when Roger Ailes and Rupert Murdoch started Fox News Channel, acting on their hunch that conservative consumers of television news and talk were woefully underserved and would respond to a network that served as the Republican Party’s light infantry. MSNBC also arrived that year, but it didn’t make its mark in the cable news and talk racket until midway through the past decade, after positioning itself as the liberal mirror image of Fox. For all the talk of decline, CNN has remained hugely profitable, estimated to be making $600 million in operating profit in 2012, second only to Fox. So it’s not as though Zucker had been called on to rescue a failing enterprise.

Fox and MSNBC’s aggressive courting of right- and left-wing audiences has left many to judge CNN as centrist by default. MSNBC just renewed its lease on liberal-land by signing longtime Obama aide David Axelrod and former Obama press secretary Robert Gibbs as political “commentators.” Fox has made a similar move, rotating in Scott Brown, the former senator from Massachusetts, and Herman Cain and rotating out Sarah Palin and Dick Morris.

With the exception of Glenn Beck’s short tenure as the host of a conservative show on CNN’s sister network, HLN, CNN has generally packaged partisanship in offsetting pairs — Tom Braden versus Pat Buchanan; Michael Kinsley versus Robert Novak; Eliot Spitzer versus Kathleen Parker, and so on. But calling CNN centrist because it has conducted a 30-year-long balancing act accords the network a more distinct definition than it deserves. To paraphrase George W.S. Trow, CNN has long possessed the character of no character.

The cable news audience has peaked

Jack Shafer
May 24, 2012 21:15 UTC

CNN’s rotten ratings have grown only rottener. The Time Warner-owned news network drew fewer prime-time viewers last week than any week since September 1991, the New York Times just reported. But CNN isn’t the only network riding the down escalator when it comes to ratings. Over the same week, Fox News Channel attracted its fewest viewers in the important 25-to-54-year-old category since July 2008, the Times added. * But CNN isn’t the only cable news network in the doldrums, according to year-by-year data. Various observers have blamed the viewership downturn on the lull in the 2012 campaign, on viewers defecting to the season finales on the entertainment channels and on the lack of breaking news. But I interpret the falloffs as fresh evidence that the audience for cable news has peaked.

The first sign of a peak in cable news appeared in March 2011, when the Pew Research Center released a study that proclaimed, “Though many will remember 2010 as a hard year for CNN, in reality, most cable news channels suffered audience losses.” The able chartists at Pew drew a sad graph of cable news. Combined median viewership for CNN, Fox News and MSNBC during prime time had receded 16 percent, to 3.2 million, that year. Mean viewership had also dropped 13 percent, to 3.3 million, making it the largest year-to-year drop for cable news since Pew started analyzing the numbers in 1997. It also marked the first drop in the median audience since 2006.

The bad news continued through 2011, as cable news viewership remained nearly flat. This was fairly astonishing considering all the breaking news from that year – the Arab Spring, Japan’s tsunami, the killing of Osama bin Laden, the Libyan civil war and the European economic crisis – not to mention the bustle of the presidential campaign.

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