Opinion

Jack Shafer

Unsolicited advice for Jeff Zucker, CNN’s new boss

Jack Shafer
Feb 22, 2013 22:53 UTC

After the bosses at Time Warner installed Jeff Zucker as president of the 23 news and information brands that constitute CNN Worldwide, the press (Ad Age, Marketwatch, Politico, Guardian, New York Times, et al.) speculated on which strategies he might employ to return the network to ratings and cultural primacy, positions it lost long ago to Fox News Channel and more recently to MSNBC.

As the auteur behind the Today show’s return in the 1990s to No. 1 in the ratings, Zucker knows all about network comebacks. As the former president and CEO of NBC Universal, who was pushed out in 2010 as Comcast purchased controlling interest in the operation, Zucker craves a personal comeback. Although he only took over a month ago, his first moves as CNN’s leader indicate a plan that plays to the network’s existing strengths and the competition’s inherent weaknesses.

CNN’s decline began in 1996 when Roger Ailes and Rupert Murdoch started Fox News Channel, acting on their hunch that conservative consumers of television news and talk were woefully underserved and would respond to a network that served as the Republican Party’s light infantry. MSNBC also arrived that year, but it didn’t make its mark in the cable news and talk racket until midway through the past decade, after positioning itself as the liberal mirror image of Fox. For all the talk of decline, CNN has remained hugely profitable, estimated to be making $600 million in operating profit in 2012, second only to Fox. So it’s not as though Zucker had been called on to rescue a failing enterprise.

Fox and MSNBC’s aggressive courting of right- and left-wing audiences has left many to judge CNN as centrist by default. MSNBC just renewed its lease on liberal-land by signing longtime Obama aide David Axelrod and former Obama press secretary Robert Gibbs as political “commentators.” Fox has made a similar move, rotating in Scott Brown, the former senator from Massachusetts, and Herman Cain and rotating out Sarah Palin and Dick Morris.

With the exception of Glenn Beck’s short tenure as the host of a conservative show on CNN’s sister network, HLN, CNN has generally packaged partisanship in offsetting pairs — Tom Braden versus Pat Buchanan; Michael Kinsley versus Robert Novak; Eliot Spitzer versus Kathleen Parker, and so on. But calling CNN centrist because it has conducted a 30-year-long balancing act accords the network a more distinct definition than it deserves. To paraphrase George W.S. Trow, CNN has long possessed the character of no character.

Serving up the Supreme Court dough before it’s baked

Jack Shafer
Jun 28, 2012 21:07 UTC

Go ahead and ridicule CNN and Fox News Channel for fumbling the Supreme Court ruling (pdf) in the Affordable Care Act case today by reporting that the law had been struck down. If news organizations are going to crow about their breaking news scoops – Bloomberg News is bragging that it beat Reuters to the court’s decision by 12 seconds – they must submit to vigorous fanny-whackings whenever they perpetrate “Dewey Defeats Truman”-style mistakes. Tweets from the Huffington Post’s politics section, Time, and NPR got it wrong, too.

At least CNN and Fox only got it wrong one way. The Chicago Sun-Times erred at least four ways, posting to one Web page last night its preliminary coverage and headlines – ”Supreme Court strikes down health care law,” “Supreme Court waters down health care law,” and “Supreme Court upholds health care law,” and “Supreme Court XXXX Obama health law.” To be fair to the Sun-Times, every news organization pre-bakes as much coverage as it can when covering court decisions, elections, conventions and other scheduled news events. They write obituaries of the famous and old before they die. Pre-baking isn’t restricted to journalists. Even President Barack Obama stockpiled multiple speeches to cover three possible outcomes, he’s just lucky that he didn’t give the wrong one.

I suppose you could toss out my preconception theory and blame the errors on the continual acceleration of the news and the increasing pressure to get it first. But then you’d have to explain why Bloomberg News, Reuters, the Associated Press, and Dow Jones got it right inside the same instant news cycle.

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