Opinion

Jack Shafer

Does anyone care about newspaper ombudsmen?

Jack Shafer
Mar 4, 2013 23:54 UTC

Last week, Washington Post Publisher Katharine Weymouth discontinued the ombudsman position, replacing it with an ambiguously defined “reader representative” to whom readers will be able to address their “concerns and questions,” as soon as the paper gets around to appointing one.

This “ombudsman lite” slot is a radical dilution of the old position. As conceived back in 1970, the ombudsman’s job was, in former Post Executive Editor Ben Bradlee’s words, “to monitor the paper for fairness, accuracy, and relevance and to represent the public in whatever strains might arise from time to time between the newspaper and its readers.” (Emphasis added.) The Post ombudsman was “resolutely autonomous,” Bradlee wrote. Working on contract rather than staff, the ombudsman was given the independence to write about whatever he wanted to write about. He couldn’t be assigned. He couldn’t be edited. And he couldn’t be fired, Bradlee continued.

On paper, the power to write such a weekly column and dispatch internal memos of rebuke to the newsroom sounds like a job fit for a hanging judge. But the occupants of this perch have generally shied away from using their power to inflict public punishment or embarrassment on the Post. On some occasions the paper has filled the job with experienced government functionaries, such as Joseph Laitin, Bill Green, Sam Zagoria and Robert J. McCloskey, but usually the job has gone to journalistic veterans, such as Geneva Overholser, Andrew Alexander, Richard Harwood, E.R. Shipp, Michael Getler, Deborah Howell, Joann Byrd, Robert C. Maynard, Charles B. Seib, Patrick Pexton (who just completed a two-year tour of duty) and others. No matter what the ombudsman’s background, the tendency has been to pull punches whenever the Post erred. Instead of roasting the paper for its transgressions, the ombudsman could be relied on to sympathize with the hard job of newspapering and gently explain the newsroom’s mistakes to readers. Worse yet, some ombudsmen have played Monday morning quarterback with their columns, detailing from the safe remove from deadline pressure how they would have assigned, reported, written and edited a flawed story had they been in charge.

I don’t mean to suggest that every ombudsman’s column ever written has gummed the hand that feeds it. Notable exceptions to my generalization include Getler on the paper’s misguided coverage of the Iraq war run-up; Alexander’s probes of publisher Weymouth’s “salons;” Byrd on Post Co. conflict of interest resulting in “a heavy blow to the newspaper’s credibility;” Green on the Janet Cooke scandal; and others. But in practice, the ombudsman jobs at such institutions as the Post and the New York Times have served primarily as safety shields for newspapers, with the ombudsmen catching, deflecting or containing the flak tossed by readers.

“Everybody hates the ombudsman. The editors hate the ombudsman. The staff hates the ombudsman. News sources hate the ombudsman. Readers hate the ombudsman. I couldn’t take it,” one anonymous journalist told former Post ombudsman Byrd after he was offered the Post position.

Marcus Brauchli, one-term editor

Jack Shafer
Nov 14, 2012 00:42 UTC

As the daily newspaper winds down after a century of dominating the news business, so does the job of editing one. Editorships of the top papers were once comparable to lifetime appointments to the federal bench, with all the perks and prestige that came with a judgeship. A.M Rosenthal led the New York Times for 17 years. Benjamin C. Bradlee served as executive editor of the Washington Post for 13 23* years, and after him came Leonard Downie Jr., who had the job for 17 years.

Today, the top editor can rely on no more longevity than your average NBA coach, who fully expects to be dribbled out the door (or take the initiative to make a fast break for it) after a few seasons. The latest editor given his walking papers is Washington Post Executive Editor Marcus Brauchli, who after four years at the job has been given the new title Washington Post Company vice president and assigned to evaluating new-media opportunities. His replacement, announced today, is Martin Baron, currently the editor of the Boston Globe. By comparison with other newspapers, the Post is a safe harbor for editors: The Los Angeles Times has cycled five journalists through its top job since 2005. Prior to editing the Globe, the itinerant Baron held the top job at the Miami Herald from 1999 to 2001.

Baron arrives at a paper much diminished from its salad days under Bradlee and Downie, when the Post was the leading mass-advertising vehicle in Washington and corpulent with profit. Under Bradlee’s and much of Downie’s tenures, the paper’s biggest problem was finding something to spend all that money on. It established domestic bureaus in New York, Chicago, Los Angeles, Austin, Denver, and Miami. It expanded its business pages into a freestanding section in the early 1990s. * It created local bureaus to serve the suburbs that circle Washington, filled them with reporters and produced zoned editions. It experimented with new weekly sections covering consumer tech and lifestyle.

How Bloomberg can still run Washington

Jack Shafer
Jul 19, 2012 00:14 UTC

At the age of 70, Michael R. Bloomberg nears an actuarial end that not even his $22 billion net worth can reverse. By giving him a measly 13 years of life expectancy, the law of averages has made the New York mayor acutely aware of time. In 2006, he installed a countdown clock in his mayoral headquarters that marked time until the end of his second term. As his third term commenced in 2009, Bloomberg escalated his war on time, putting a stopwatch to meetings. Was he racing the clock, or, as the co-inventor of the Bloomberg Terminal, did he think that a firmer grasp on life’s raw data would prolong his life?

Before he’s ushered to his reward, Bloomberg – whose current term as mayor ends at the close of 2013 – yearns to do something as grand as revolutionizing Wall Street, making billions, and running New York City government. Ordinary billionaires find this sort of psychic remuneration in philanthropy, but Bloomberg, a generous donor, is no ordinary billionaire. Philanthropy gives him a kick, but not the kick he craves. Back in 2006, Bloomberg’s special something looked to be a presidential campaign. He took foreign policy lessons from a centrist, priced the cost of the race at an affordable $500 million, and played the big-town flirt as he explained to one news organization after another how he didn’t really want to run for president – while reminding them what a splendid president he would make.

He didn’t run because he came to understand that he couldn’t win as a Democrat, a Republican or an independent. It’s for the best that he didn’t become president: His idea of governance is giving orders, as if he’s the people’s CEO. It’s also for the best that when the Obama administration shopped him to fill the vacancy at the World Bank, as its president, he declined the position because he didn’t want a boss, as New York’s Gabriel Sherman reported.

Aiming for Bradlee but missing

Jack Shafer
May 9, 2012 14:21 UTC

This review originally appeared in the Washington Post on May 6, 2012, and is being reprinted by permission of the Post.

Jeff Himmelman uses his new book, Yours in Truth, to take shots at Bob Woodward, Carl Bernstein and their 1974 book, All the President’s Men. But Himmelman’s fire does not come from the usual redoubt of Watergate revisionism. He is a former researcher for Woodward, one who worked so diligently on Maestro the reporter’s 2001 book about Alan Greenspan, that Woodward gushed about him in his author’s note.

“Jeff Himmelman,” he wrote, “was my full-time collaborator at every step of this book—reporting, writing and editing. … A truly remarkable man of unusual maturity, brainpower and charm, Jeff is an original thinker who retains a deep sense of idealism. … This book would never have been completed without him, and it is his as much as mine. I consider him a friend for life.”

When anonymice attack

Jack Shafer
Oct 19, 2011 00:02 UTC

Washington’s anonymous sources are disagreeing with one another today.

In the lead story in today’s New York Times (“U.S. Debated Cyberwarfare in Attack Plan on Libya”), the anonymous sources tell reporters Eric Schmitt and Thom Shanker that the issue of whether or not to attack Libya with cyberweapons was “intensely debated” by the Obama administration last March.

Meanwhile, the Washington Post‘s catch-up story by Ellen Nakashima that runs on A5 in today’s print edition, disputes an important element of the Times revelation. Relying on its own anonymice, the Post piece confirms that a cyberwarfare debate took place but asserts unequivocally that the debate “did not reach the White House” according to Pentagon officials. [Emphasis added.]

Obviously, either the Times or the Post owes its readers a correction because the administration cannot have “intensely debated” cyberwar against the Libyan military at the same time that it did not. Such  a fundamental contradiction screams out for a follow-up story by both papers, but will we see them?

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