Jessica Wohl

Blog Posts

November 23rd, 2009

from Shop Talk:

Kmart embraces the ghost of Christmas past

Posted by: Jessica Wohl
Tags: Uncategorized

Written by Tom Hals

kmartAs its rivals plan aggressive discounts on flat-panel TVs and round the clock hours to lure in recession-weary shoppers, Kmart is sticking with what worked, even if it is what worked 40 years ago.
 
Chief Marketing Officer Mark Snyder, who joined the company last year just before the holiday season, said the chain had no major new initiatives this year but plans to "build on the successes" of 2008. 
 
In other words, a fresh spin on layaway plans and Blue Light Specials, and of course the deep discount days that are a retailing standard this time of year.
 
One new offering includes a Christmas club, a staple of 1950s household budgeting that only deepens the impression that Kmart is rushing into its past to find the future.
 
The goal is to help households crushed by mounting debt to "leverage their cash," or in other words, pay when credit is no longer available, he told us.
 
The chain may be onto something.  Kmart's same-store sales for the quarter ended Oct. 31 rose 0.5 percent, only the second quarterly increase it has posted since 2001.
 
A recent visit to a Pennsylvania Kmart did not turn up any blaring lights or calls of "attention Kmart shoppers."  It did show that some elements of Kmart's past are more easily forgotten.
 
Asked by this reporter, the outgoing and helpful staff tried to locate Martha Stewart-branded housewares, possibly the last as their long-standing partnership ends this year. 
 
Another member of staff joined the hunt until a manager reminded everyone that Martha Stewart's final inventory was sold out the week before, not with blue lights but helped by clearance prices. Like those found at Wal-Mart.

(Reuters photo)

November 23rd, 2009

from Shop Talk:

Check Out Line: Food makers ring up results

Posted by: Jessica Wohl
Tags: Uncategorized

Check out the latest better-than-expected earnings, this time from Campbell Soup and Tyson Foods.

It looks like food investors may have plenty to be thankful for when they sit down to their Thanksgiving tables later this week.

campbells-soup1Campbell's first quarter profit came in well ahead of analysts' expectations.  The soup maker also said its full-year profit and sales should be stronger than it had expected.  In September, Campbell forecast adjusted earnings per share growth of 5 percent to 7 percent.  Now, just one quarter into the year, it expects adjusted earnings per share to jump 9 percent to 11 percent.

Tyson Foods, the world's largest meat producer, posted a net loss.  But excluding an impairment charge it earned 28 cents per share, topping analysts' expectations by 2 cents.  Revenue came in a little bit higher than last year, and well ahead of analysts' projections.

We'll hear more about food tomorrow, when Heinz and Hormel issue their quarterly reports.

Also in the basket:

Cadbury hits new high as bidders circle

"Black Friday" deals may not signal retail comeback

Michael Jackson's glove sells for $350,000 at auction

Forever 21 Launches Beauty Line (WWD, subscription required)

(Reuters photo)

November 17th, 2009

from Shop Talk:

Retail therapy for Black Friday

Posted by: Jessica Wohl
Tags: Uncategorized

A major shopping mall operator is offering some early holiday perks to retail workers as they handle the onslaught of shoppers on Black Friday.
 
For the first time, Taubman is giving out free breakfast and mini massages to the workers at its shopping centers around the United States on Nov. 27 -- a.k.a. the day after Thanksgiving, a.k.a. the kickoff of the winter holiday shopping season.
 
The idea is that if those workers are happier -- and well fed -- the day can be a bit less stressful for everyone.  Hand, neck and shoulder massages may also ease the stress of dealing with thousands of shoppers flocking to stores in search of gifts.
 
taubman-water-3Water bottles being handed out to retail staff (shown here) are adorned with the slogan "retail therapy refresh"
 
"relax. take a deep breath. smile," the bottle reads. 
 
Retailers, especially those at upscale malls like Taubman's The Mall at Short Hills, could certainly use a boost.  Sales are expected to be up minimally, at best, this holiday season, even after last year's poor showing as the recession took hold.

Some of Taubman's malls will also dole out free breakfast for early morning shoppers, spokeswoman Karen Mac Donald said.  Other goodies, such as free early morning parking at centers where shoppers usually have to pay (like the Beverly Center in Los Angeles), are also planned.

The tokens of appreciation for retail workers are part of Taubman's "The Year of the Merchant" program, which kicked off at the beginning of 2009, Mac Donald said.
 
(Photo: Reuters)

November 16th, 2009

from Shop Talk:

Check Out Line: A return of jolly holiday shoppers?

Posted by: Jessica Wohl
Tags: Uncategorized

men-shoppingCheck out the latest survey about holiday spending.

American Express found that 10 percent of consumers actually expect to spend more on holiday gifts versus last year, while 43 percent plan to spend about the same as they did in 2008.
 
The third monthly online American Express Spending & Saving Tracker asked 2,011 adults about the economy, what they plan to spend on and what motivates them to spend or save.
 
When given the choice, only 13 percent said they have a "gloomy" attitude going into the holiday season, while 41 percent said they were "joyful."

Most were feeling a bit generous, with 63 percent planning on some type of charitable giving over the holidays, even though 54 percent said that they would be cutting back on how many gifts they buy due to the economy.

So, who shouldn't expect a gift this year?  If consumers have to shut someone out of their gift giving to save, co-workers are the first to go, then service workers such as postal carriers, hair and nail stylists, followed by extended family and friends.

Most consumers, 79 percent, said they plan to use the Internet to help out with holiday shopping, whether that's actually buying or just researching what to shop for.  Only 45 percent said they would buy online.
 
The hot items? Gift cards, clothing and accessories, and then toys and games.
 
Shoppers said they expect to spend the most on techie gifts, followed by gift cards.
 
Seventy percent said discounts would be the main driver to get them to buy within the next 30 days. 
 
Also in the basket:

Lowe's profit falls 30 percent

U.S. retail sales rose faster than expected in October

First U.S. marijuana cafe opens in Portland

At Checkout, More Ways to Avoid Cash or Plastic (New York TImes)

(Reuters photo)

November 13th, 2009

from Shop Talk:

Lipstick advice from a Lauder

Posted by: Jessica Wohl
Tags: Uncategorized

lipstickLooking for beauty advice?  Try an annual meeting.
 
At Friday's Estee Lauder Cos Inc event, a female shareholder asked management why one of the company's long-lasting lipsticks is dry.

"I personally don't use long last lipstick," Executive Chairman William Lauder joked.
 
To get to the heart of the matter, he called upon Clinique President Lynne Greene, who said she loves wearing the lipstick in question.  The dryness of the lipstick actually helps give the benefit of lasting long, she said.

Apparently, that wasn't enough advice.  A few minutes later, Evelyn Lauder -- William's mother and a senior corporate vice president at the company -- addressed the shareholder and the crowd with a little more of a lipstick lesson.

Remember, Evelyn Lauder has a bit of experience in the business, working for the company her mother-in-law started.  She even helped to create and name the Clinique brand, which debuted in 1968.

"All long-lasting lipsticks," she said, "have dry formulas in order to keep them that way.  However, if you do experience it, you should use a lip gloss over it.  And if you're over 40 years old, only use it in the center of your mouth, otherwise it may go up into the tiny little lines.  Now you know I started behind the counter."

"Who says you need to go onto the Clinique web site to get makeup lessons from an expert?" William Lauder joked.
 
No word on whether Clinique Long Last lipstick was among the goodies distributed in gift bags after the short morning meeting adjourned.

(Reuters photo)

November 12th, 2009

from Shop Talk:

Check Out Line: The rise of the microwave

Posted by: Jessica Wohl
Tags: Uncategorized

shopping-for-microwavesCheck Out the reigning kitchen appliance.

More people may be preparing meals at home, but notice the word is preparing, not cooking.

Americans have been eating at home more often since the beginning of the decade, but in 2008 their microwaves did much of the work, according to NPD Group's 24th annual report on eating patterns in America.
 
"Microwaving has been flat for two decades, but it increased last year as Americans found a way to eat at home and not cook," said Harry Balzer, chief industry analyst at NPD Group.
 
About 20 percent of all meals prepared in U.S. homes from 1990 to 2007 involved using a microwave. Last year, such usage rose ten percent, the market research company found.
 
Stoves are still the most popular cooking appliance, but they've lost some ground.  The percent of what NPD calls main meals prepared on a stove top dropped to 33 percent in 2009 from 52 percent back in 1985.
 
"I've observed America's eating patterns in good and bad economies, and the constant is that there is no recession in eating -- and Americans don't want to cook what they eat," Balzer said.
 
Also in the basket:
 
Wal-Mart profit rises, but holiday view light
 
Kohl's beats Street but outlook falls short

Activision says "Call of Duty" sets launch record

Picking Apart Bamboo Couture (WSJ)

(Reuters photo)

November 4th, 2009

from Shop Talk:

Survey: Most consumers plan to spend less this holiday season

Posted by: Jessica Wohl
Tags: Uncategorized

shopping-bagRetailers, listen up. A survey from Discover shows that more consumers believe economic conditions are still getting worse.
 
Discover's U.S. Spending Monitor for October fell 3.2 points to 85.8 (that's out of 100, which is where the index started in May 2007).
 
Forty-six percent felt economic conditions were getting worse. That's up 3 points from September and the first time the survey has seen an increase since July.

Slightly more women (58 percent) than men (53 percent) rated the economy as poor. Overall, 56 percent called the economy poor, up from 52 percent in September.
 
"The Monitor has always shown that women tend to be less optimistic than men about the economy and their finances," said Julie Loeger, senior vice president of brand and product management for Discover.  "But the record jump in the number of women rating the economy as poor and the pessimism over the current state of their finances may indicate a weak holiday shopping season ahead."

The Discover U.S. Spending Monitor is based on interviews with 8,200 U.S. adults conducted thoughout October.

Nearly 63 percent of 5,000 consumers surveyed toward the end October plan to spend less on holiday gifts this year. That's in line with last year's projections, and we all know how the winter of 2008 turned out.

For the seventh month in a row less than half of consumers said they expected to have money left over after paying their monthly bills. Just 44 percent said they expected to have money left over, down 3 points from September.

Meanwhile, the U.S. Agriculture Department said more Americans than ever are receiving food stamp assistance, while personal spending fell 0.5 percent in September.
 
"Consumers simply don't seem to have the economic or financial confidence right now to reverse course, which is not good news for retailers," said Loeger.

(Photo/Reuters)

October 30th, 2009

from Shop Talk:

Who likes to stop at the duty free shop?

Posted by: Jessica Wohl
Tags: Uncategorized

dutyfreeApparently, travelers looking for some new cosmetics.
 
Sales at duty free stores -- those airport emporiums for everything from perfume to cigarettes and extra-large Toblerone bars -- boosted results at both Elizabeth Arden and Estee Lauder.
 
Elizabeth Arden posted stronger sales than anticipated and an unexpected quarterly profit on Thursday.  A day later, Estee Lauder said that travel retail accounted for about 9 percent of sales in its latest quarter, up from the usual range of about 7 percent.  Its higher profit came in well ahead of expectations.

There may be fewer passengers traveling these days, but those that are seem to be willing to buy.  Still, the market is a volatile one, Estee Lauder CEO Fabrizio Freda told Reuters.

Sales at duty free shops boost the bottom line since they are more profitable than typical sales.  That's partly because companies spend little, if anything, to advertise.  Shoppers already know the brands from traditional outlets and marketing.

And now, for a little duty free comedy ...

October 30th, 2009

from Shop Talk:

Check Out Line: Define “significantly”

Posted by: Jessica Wohl
Tags: Uncategorized

fabrizio-fredaCheck out Estee Lauder's profit coming in well ahead of raised expectations.

Sure, we should have expected that.  After all, the cosmetics maker said two weeks ago that its fiscal first-quarter profit would be "significantly higher than previous guidance" due to a variety of factors.

Apparently Estee Lauder management, including CEO Fabrizio Freda, has a different understanding of "significantly" than Wall Street.

The company's old forecast was 23 to 30 cents per share.  So, after the brighter tone came on Oct. 16, analysts' average forecast ticked up from 25 cents to 34 cents, based on Thomson Reuters I/B/E/S data.

How did Estee Lauder do?  Try 85 cents.  That's what the company posted on Friday.

Also in the basket:

Simon Property Group third-quarter FFO rises

Horror video games scare up record sales

Walmart.com glitch keeps shoppers from checking out

Drop the Halloween Mask! You Might Scare Somebody (NY Times)

(Reuters photo)

October 22nd, 2009

from Shop Talk:

Even CEOs don’t make the top of the H1N1 list

Posted by: Jessica Wohl
Tags: Uncategorized

If anyone knows about the demand for flu-related products, it's Kimberly-Clark Chairman and CEO Thomas Falk.

Falk's company sells everything from Kleenex tissues --- which aren't seeing such hot sales as people have fewer sniffles --- to N95 respirator masks, which are a top seller right now.

h1n1-flu-vaccinesFalk, who spoke with Reuters following his company's better-than-expected results, said he got his seasonal flu shot at a store while he was in Wisconsin.  Though, he said he does not plan to get an H1N1 shot because the vaccine is being targeted at pregnant women (he's not in that category) and people 24 and under (that's right, he's not on that list, either).

"We don't consider an H1N1 shot to be an executive perk," Falk joked.

Kimberly-Clark is seeing growth in its health care business spurred by flu-related demand for masks, gloves and items such as hospital gowns.  Falk said he's even heard of people keeping a mask at home, "just in case."

"We've got a pretty good backorder," Falk said of masks.

Rival mask maker 3M, meanwhile, said it was investing $20 million to add additional respirator production capability in Singapore.

"Our factories have been running flat out since May of this year to keep up with demand," 3M's Chief Finance Officer Pat Campbell said during a call to discuss the company's latest results.  "And we see back orders well beyond the end of the year."

(Additional reporting by James Kelleher)

(Reuters photo)