Apple said it sold 4 million iPhone 4S devices in the new smartphone’s first three days on the market, setting up a strong December quarter for the world’s largest technology company. Helped by availability in more countries and on more telecommunications carrier networks, the iPhone 4S, which went on sale last Friday, managed to outshine the iPhone 4, which sold 1.7 million over its first three days. Unveiled just a day before Steve Jobs died, it was initially dubbed a disappointment, partly because it looked identical to its predecessor. But anticipation of its “Siri” voice software helped it set an online record in pre-orders on October 7.
Shares of RIM dropped 6.55 percent in the U.S., closing at $22.40, after the company sought to appease disgruntled BlackBerry customers by offering free apps and technical support to make up for last week’s global smartphone outage. RIM said it will offer premium apps worth more than $100 to customers and a month of technical support for businesses free of charge, hoping to stem fresh defections from the BlackBerry, whose market share was already shrinking before the incident. RIM Co-CEO Jim Balsillie declined to estimate how much the offer would cost RIM and said he was unable to say whether RIM might have to revise its earnings forecast for the current quarter, which ends in late November.
For comparison: #Samsung says it sold 10 million Galaxy S2 phones in 5 months. #Apple says it sold 4 million iPhone 4S units in 3 days $AAPL
Apple looked to ring in record first day sales as long lines made up of eager wannabe iPhone 4S owners formed at its stores around the world. In New York, the line outside Apple’s flagship Manhattan store no longer extended around the block after a half-hour of sales, but more people joined it as the morning progressed. Queues in Paris were smaller than those normally seen for a brand-new iPhone, with some fans there wondering if the somewhat underwhelming introduction had put people off, but in London and elsewhere the lines were as long as ever. Apple took more than 1 million online orders in the first 24 hours after its release, exceeding the 600,000 for the iPhone 4, which was sold in fewer countries initially.
Despite the enthusiasm at Apple stores, the launch was marred somewhat by widespread complaints this week online about problems downloading iOS 5, the latest version of Apple’s mobile software. There were also problems with iCloud, Apple’s online communications, media storage and backup service formally launched on Wednesday, with users reporting glitches such as losing their email access.