Apple cuts off Palm Pre sync (again)

September 10, 2009

It should probably come as no surprise, but Apple has again cut off iTunes syncing privileges for Palm’s Pre, the latest dig in their tit-for-tat over Palm’s smartphone. Apple’s newest version of iTunes, launched yesterday, disables the sync.

In July, Palm updated its webOS software to allow Pre users to sync the handset with iTunes, Apple’s ubiquitous media management software, where millions of people store their music and videos–after Apple had disabled such functionality in an earlier iTunes update.

At the time, Palm also complained to the USB Implementers Forum — which helps support and promote the USB interface —  about the sync cutoff.

Apple’s unveiled iTunes 9 yesterday in a splashy media gathering that featured the return of Steve Jobs. It boasts plenty of new features but won’t sync for Pre users, at least for now.

Apple spokeswoman Natalie Kerris said, “As we’ve said before, newer versions of Apple’s iTunes software may no longer provide syncing functionality with unsupported digital media players.”

In an emailed statement, a Palm spokesman said: “Apple’s decision to disable Palm media sync again is yet another direct blow to its own iTunes customers who will be deprived of a seamless and familiar synchronization experience.  That said, people have other options: They can always choose not to upgrade to iTunes 9 and continue to sync their music.  The Pre has a second option for transferring music and other media content to the device and there are third-party applications that provide syncing functionality.  Our view is that Palm media sync offers a great user experience and is an ideal way for customers who already use iTunes to manage music, photos and videos from their computer.”


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Why would anyone buy anything other than an iPhone if they are interested in music, apps, etc.? That’s the only game in town, and everyone knows it. Good or bad, that’s how it is. Palm and the others either can’t or won’t develop their own smart phone community beyond phone calls, texting, and mediocre apps. Until that happens, it’s iPhone all the way.

Posted by Frank | Report as abusive

I iPhone is showing it’s age. The Palm Pre has a lot of nice features in its operating system that Apple can’t quickly change. When I don’t have my iPod Touch I like to listen to podcasts on the Pre. As for apps the Palm emulator serves up about 10,000 older apps. And the new apps are starting to arrive faster than they did on the original iPhone. (Tweed, Pandora, Google Maps, New York Times, AccuWether, etc. and my favorite game Sudoku) I like the smaller Pre size (without losing an screen pixels), ability to keep many applications open at one time, a real keyboard, threaded SMS, a nice camera with a flash, a wireless sync feature (that doesn’t cost extra) and a unlimited data plan for $20 less each month that AT&T’s.

Posted by Ed | Report as abusive

Because not everyone likes the iPhone or ATT.. in my case ATT does not cover one of the areas in the country that I spend a lot of time. I think the iPhone is interesting, but ATT won’t work for me.

Posted by dcb3 | Report as abusive

It’s completely baffling to me why anyone would deal with Apple/itunes/iphone for reasons this article points to. It’s no problem to get music, apps with flash, movies in avi format on many similarly prices devices.

Posted by Keith | Report as abusive

Once again Apple is evil because they do not cater to everyone….. lol Why not complain to microsoft because you can’t play xbox games on a playstation….

Posted by Scott | Report as abusive

Hey Scott, get a clue. “Why not complain to Microsoft because they can’t play xbox games on a playstation?” You obviously don’t have anything above cursory understanding of software and hardware and how they work together. From Apple’s insistence that no other manufacturers produce OSX-compatible hardware, thereby keeping the price of their hardware artificially high, to their attempt to control the music industry with strict DRM protection, to this death grip on restricting other device’s ability to sync with iTunes even though it’s easily possible as shown by Palm, Apple has clearly demonstrated it’s tyrannical business practices. What I find humorous is that most Apple “fans” pretend to be open source technology fans, when in all actuality Apple is the exact opposite of open source, vastly more closed-off than Microsoft or even Sony.

Posted by barrgg | Report as abusive

Bargg, you took the words right out of my mouth.

Posted by nicearticle | Report as abusive