New York Times aware of buggy iPhone app

January 13, 2011

iPhone Frequent users of the New York Times iPhone application likely have noticed that the app has been a bit buggy of late. The New York Times developed a nicely designed means to get the latest news on your smartphone — when you can update it that is. 

This reporter, who uses the app almost daily and depends upon it to catch up on news during subway rides, noticed that the app is having problems refreshing.  Apparently others have noticed too. 

A sample of some comments about the NYT from Apple’s App store:

 

  “Freezes a lot”

“Cmon nyt pls fix the “no update” problem otherwise it’s a great app” 

 “Crashes and freezes all the time”

 “… the app is prone to freezing and I have had to reinstall it many times”

 “The app is a great idea but it’s constantly crashing and failing to update.”

“Last fix allowed us to load! Freezes too often!”

 “Good content; dysfunctional app”

 “Great content, but lately it’s been freezing far too often.”

The NYT  knows about the glitches and a spokeswoman responded: “Our development team is working hard to get it resolved as quickly as possible.  In the meantime, our customer care has been briefed and they are actively helping users to troubleshoot the issue.”

Meanwhile, Beet TV’s Andy Plesser reports that the NYT iPad app is approaching 1.5 million downloads.

(Photo: Reuters)

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