http://blogs.reuters.com/mediafile/2011/11/03/airbnb-ceo-chesky-ambushed-over-grade-inflation-in-user-reviews/ Where media and technology meet Wed, 22 May 2013 18:56:49 +0000 hourly 1 http://wordpress.org/?v=3.4.2 http://blogs.reuters.com/mediafile/2011/11/03/airbnb-ceo-chesky-ambushed-over-grade-inflation-in-user-reviews/comment-page-1/#comment-391246 luciotti Mon, 16 Jan 2012 00:08:10 +0000 http://blogs.reuters.com/mediafile/?p=30926#comment-391246 It's also helpful to note that Airbnb often does not allow users to leave a negative review for a host after a bad experience. We left the place we booked immediately because we felt it did not correspond to what we were expecting based on description and pictures. After dealing with customer service to no avail, I wanted to leave a review so other people could be informed of the experience we had but the review link or button was no longer avilable on my profile. This has been reported by many other people on online forums and blogs. A lot of unfortunate experiences could be avoided if user were allowed to leave accurate reviews, no matter how negative they may be. It’s also helpful to note that Airbnb often does not allow users to leave a negative review for a host after a bad experience. We left the place we booked immediately because we felt it did not correspond to what we were expecting based on description and pictures. After dealing with customer service to no avail, I wanted to leave a review so other people could be informed of the experience we had but the review link or button was no longer avilable on my profile. This has been reported by many other people on online forums and blogs. A lot of unfortunate experiences could be avoided if user were allowed to leave accurate reviews, no matter how negative they may be.

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