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Surface with Windows RT: The prettiest thing you’ll never want to touch again

Go Bag LogoMicrosoft’s Surface with Windows RT is a gorgeous device that under different circumstances might have been a gloriously unexpected mutation in the evolution of hardware. But beauty can’t conceal the blemishes beneath. The promise of the Surface, and hybrids in general, is that they can credibly replace both a laptop and a tablet. Surface disappoints as either.

Much of what isn’t right is due to the operating system on the device. This version of Windows 8 dramatically changes the user experience by co-mingling a traditional Windows desktop with a separate universe dominated by “live” tiles that allow access to information and apps.  The interface doesn’t impress, complicating appreciation for the hardware itself. For whatever reason, the OS seems slow and unresponsive. And the “full” desktop is crippled: It’s not possible, for example, to install desktop software — like a different browser or software you might need for a 4G dongle — even in the “desktop” mode. It feels like a device that was dreamed up to have one revolutionary new interface instead left the factory with two broken ones. Surface RT with the "type" keyboard

Surface RT with the “type” keyboard

Further, in the one place where the design is spot on, Microsoft’s marketing and sales pitch is out of sync: Surface’s keyboard-as-cover is truly innovative, which makes the significant extra cost for this “option” a bit insulting. As questionable as Surface is, it is outright incomprehensible without it. I tried both the “touch” — which doesn’t have raised keys — and the “type” version which can be used to touch type. Only the “type” makes any sense, and Microsoft seems to be driving us to this patently superior model by charging only $10 more for it than the touch model (MSRP $120 vs $130). I didn’t use my touch keyboard enough for it to come apart at the seams, but there were early reports that it does.

But the keyboard did not always work as expected. On softish surfaces it missed keystrokes. It was positively unusable when typing in a Google Document. Latency and hiccups under those conditions is always an issue, but I’ve had better luck with after-market bluetooth keyboards whose idiosyncrasies were consistent enough for me to adapt to quickly. This felt like a software, not mechanical failure.

The kickstand, a sleek and cleverly unobtrusive part of the rear panel, is an absolute must for a machine with laptop aspirations. But it only tilts the screen at a single angle. Unlike a laptop, the orientation can’t be optimized to suit your ad hoc needs. For about $20 you can pick up an infinitely-adjustable tablet stand; it’s hard to understand why, on a device whose skin was so carefully designed, Microsoft didn’t allow for a range of lockable movement.

Choosing the ‘just right’ go bag

Go Bag LogoBefore you can properly stock a go bag, you have to, well, have one to fill. For a while, I tried to mix it up — one go bag for the weekend (fewer things needed) and another for the week. Dumb. Trust me: You’ll always forget to decant. You’ll need some obscure dongle or cord you didn’t anticipate. So aim for the Go Bag Golden Rule: Have only one.

The bag itself is the most visible decision you’ll make, so you’ll want it to reflect your style, just keep practicality in mind. Thin and streamlined is sexy, but too small invites overstuffing. Nothing that looks good still looks good if it won’t close neatly. Too big is can become bulky and might lead to extraneous items. You want it to fill out just right.

Don’t be afraid to pay for quality and invest in a bag that feels right and looks good on you. I paid nearly $200 for the messenger bag I use now, but have paid as little as $50 and everything in between. Above $200 you are likely paying for cachet rather than carry, but who am I to object?

Why the Oscars still matter

I’ve been watching the Oscars since I was 11. This required getting permission from my parents to stay up late on a school night, but they knew how much movies meant to me. It was the only night of the year when one could see the biggest stars in Hollywood on the small screen. Audrey Hepburn, Sidney Poitier and Elizabeth Taylor didn’t appear on talk shows in those days.

Memories like mine have been shared by a number of excited Oscar winners, who have said how unreal it seems to be standing at that podium, which they never dreamed of when watching the awards show as children.

I doubt the critics questioning the Oscars’ relevance today could recall anyone making a similar speech at the Golden Globes or any of the newly minted award shows that have permeated the pop culture landscape. That’s because these shows don’t have the history, tradition or worldwide impact that sets the Academy Awards apart from the crowd. And while some of these ceremonies have better reputations than others, they all exist in the shadow of the Oscars – the locomotive that drives a massive and increasingly complex Hollywood machine known as awards season.

Stop the CES madness

NEW YORK – That dateline is right: I’m not at the Computer Electronics Show in Las Vegas. I’m in good company: Apple, Amazon, Google – global superpowers in tablets, the dominant tech of our time – aren’t there this year, and have never been any other. Microsoft gave the primary keynote last year, but that was its swan song at this relic in the desert. Somebody else will have to take its space on the convention floor this year.

Truth is, I’ve never made the Hajj to CES. Nevertheless, an estimated 150,000 people are attending (if there’s a God in Heaven CNET’s editorial team of 90 is the most representatives from any single publication). They’re gathering to be dazzled by 33,000 exhibitors there to make sure you understand they are about to revolutionize [their industry here]. Everything from self-driving cars to fast USB sticks will be touted.

The journalists who are there are hoping to press some flesh and discover something in the vast ocean of minutia that that they alone will recognize as truly amazing. But that’s foolish. We no longer need to go anywhere to keep up with technology. Technology ensures everything keeps up with us. When nearly every tech blog on the Internet is flypaper to tech companies, why commute to the hype?

Cache and carry: Why you need a go bag

Go Bag Logo

You’re supposed to have one when you’re awaiting your orders. When you’re having a baby. When you think you might need to outrun a zombie herd. Full of essentials, and a few goodies, a Go Bag is what you grab when you need to get gone, fast. The thing is, natural disasters and life-changing events aside, most of us already carry go bags, without calling them such, just to do our daily jobs and live our lives.

Whether we choose a sleek shoulder bag or bulky backpack, we stock our go bags with the technology tools (and yes, toys) to get our jobs done, stay online, and maybe watch a movie or listen to a book on the commute home. We make sure they have the right apps downloaded and enough juice to last the day. The right devices can handle our business in any environment, and in all the spaces in between them, whether it be the Metro North, the Subway, a passenger seat on I-95, or the JFK-SFO direct.

Properly stocked, a good go bag can help us realize our wireless dreams — letting us work, play and travel from nearly anywhere in the world, making us feel just a little bit in the future. But a bad, poorly thought out, or, heavens, slapdash go bag is less mobile office than modern-day albatross. What should be in a good go bag? That’s the question this new column was born to tackle.

In search of Google’s dark side

The Federal Trade Commission Thursday dropped a two-year investigation into allegations that Google was gaming search results to drive traffic to its own sites. In a press conference, FTC Chairman Jon Leibowitz allowed that the charges came from a staggering number of Google’s competitors, and at face value they are plausible: Google essentially controls search with something like 70 percent of the market share and, like any company with near monopoly power, might be tempted to use that advantage to slyly divert traffic away from competitors. But in a unanimous vote all five FTC commissioners agreed there was nothing to see here.

Allegations of search bias strike at the heart of what Google purports to be: an honest curator of what’s available on the web. If the FTC ruled that Google was even a little dishonest, it could have altered the public perception of the company. It might have even been something akin to an Arthur Andersen moment.

The ruling could conceivably embolden Google to push the envelope. And it certainly makes it tougher for competitors to weaken the search giant on penalties rather than fight on what the FTC has now declared is a level playing field.

Three tech predictions for 2013

Sometimes the most important ideas in tech are hiding in plain sight. In that spirit, here are three predictions for 2013 that are just waiting to happen. No 3D TVs, wearable computer or jet packs for me — at least not this year.

The Kindle Offer You Can’t Refuse

Demand is rapidly shrinking for e-ink e-book readers. IHS iSuppli predicts that when the books close on 2012 some 15 million will have been sold — down 36 percent from 2011.

And why not? Tablets are getting cheaper. Sure, you can pick up an ad-supported Kindle for as little as $70. But why shell out even that when $200 gets you an e-reader, and a media player, and a gaming machine, and everything else?

Instagram unleashes a thousand words

Instagram surely didn’t expect to stir up a hornet’s nest with changes to its terms of service announced two days ago. But it was met with an Internet flash mob: high-profile tech writers who had adored the service abandoning it and thousands of angry words from the rest of us about what Instagram’s pictures are really worth.

The issue was joined with these 115 words:

Some or all of the Service may be supported by advertising revenue. To help us deliver interesting paid or sponsored content or promotions, you agree that a business or other entity may pay us to display your username, likeness, photos (along with any associated metadata), and/or actions you take, in connection with paid or sponsored content or promotions, without any compensation to you. If you are under the age of eighteen (18), or under any other applicable age of majority, you represent that at least one of your parents or legal guardians has also agreed to this provision (and the use of your name, likeness, username, and/or photos (along with any associated metadata)) on your behalf.

The next day, Instagram had a bit more to say:

Our intention in updating the terms was to communicate that we’d like to experiment with innovative advertising that feels appropriate on Instagram. Instead it was interpreted by many that we were going to sell your photos to others without any compensation. This is not true and it is our mistake that this language is confusing. To be clear: it is not our intention to sell your photos. We are working on updated language in the terms to make sure this is clear.

In a crisis, Twitter morphs into cable news

Twitter calls itself a “real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting.” That network is defined by its personalization: The person who assembles her feed is the person who reads it. This is usually a benefit. Last Friday it became a distraction.

My unfiltered Twitter feed was basically unusable as an information source — a repetition of facts shared space with anger, and grief, and commentary, and still more of the same facts. Instead, I relied on filters, and the individual streams of people who are extremely talented at culling what’s important and cutting out the repetition.

Those who load Twitter feeds with news organizations, journalists, and news junkies encounter a – how else to put it but in Twitterspeak? – #firstworldproblem. Jay Rosen, from New York University’s school of journalism has described it well: “7 out of 10 posts in my incoming Twitter feed are about the same story.” And when that kind of critical mass is reached, no matter if they’re trivial (Felix Baumgartner’s space jump), national (presidential election night) or tragic (last week), these moments have a particular rhythm.

Facebook may yet learn that power does not ensure immortality

Facebook wasted no time acting with impunity by (once again) diluting member privacy protections this week. But it needn’t have hurried. Any semblance of democracy was washed away at noon Pacific Time Tuesday, when a vote to have votes on policy changes went down in flames. It solidified the world’s largest social network’s rule by fiat. This may be good for business now, but in the long-run it could backfire.

On Tuesday not enough Facebook members weighed in on whether they should keep their right to vote down policy changes. The vote didn’t count unless 30 percent of the service’s 1 billion members bothered to vote.

The vote to keep the vote failed to meet the arbitrary threshold — by 299 million votes.