MediaFile

Tech wrap: BlackBerry problems hit four continents

Disruptions to BlackBerry services spread to Latin America on Tuesday, more than a day after users in Europe, the Middle East, Africa and India suffered extended outages. BlackBerry maker Research In Motion Ltd, which is losing share of the corporate email market it once took for granted, said it was working on the problem but gave no details of the cause.

Adding to RIM’s woes, a growing mass of its investors backs calls for a sale or break-up of the company and wants a new, “transformational leader” at its helm, according to a shareholder leading the drive for change.

Business-software company Box has won $81 million in funding to expand its business, illustrating investors’ continued appreciation for start-up companies that tap into the cloud.

Social games company Zynga is releasing 10 new products including a bingo game and a lineup of casino-themed games, its chief executive Mark Pincus said.

Oracle is SAP’s own Lord Voldemort

It’s been a while since German business software maker SAP has stated exactly how much of a market share it has.  And no matter how much journalists prod and badger SAP CEO Leo Apotheker he will not divulge that figure. Even when analysts say they believe that SAP’s main rival Oracle has been taking market share from the German company, Apotheker will not be moved to shed some light on the issue.  In several TV interviews on Wednesday, the day SAP presented its second-quarter results, and in a call with analysts, Apotheker not only declined to provide even a range, in fact he could not bring himself to call his company’s fiercest rival by name. “We have about twice as much market share as Number 2,” he said.  In the Harry Potter series the hero is the only one who calls his nemesis by name – Lord Voldemort - instead of ”he who must not be named”.  C’mon Leo, if Harry Potter can do it, so can you.

RIM says phones will still trump netbooks

Amid a wave of hype about wireless gadgets like netbook computers and mobile internet devices, Research In Motion’s Co-CEO Jim Balsillie says he will keep focused on the BlackBerry maker’s core business of phones even as computer makers are starting to make phones and phone rival Nokia eyes netbooks.  

This means that Balsillie is focused on developing more new versions of each of BlackBerry phones: those shaped like candy-bars, with touch-screen controls and devices with mini-QWERTY keypads. 

“Form factor is a personal preference but it’s got to be something that lasts the better part of the day and you can hold up to your ear and clip onto your belt,” he said  in response to our question about his vision for future products. “Those are a very tight systems constraints for a netbook.”