This story by Thomas Mucha originally appeared in GlobalPost.
As Toyota careened from one recall crisis to the next, the contrast was almost funny.
In one corner, we had pure Kabuki theater — a highly-stylized corporate drama playing out on the world stage.
At a hastily-called news conference in Nagoya on Feb. 5, Akio Toyoda — Toyota president and grandson of the company’s legendary founder Kiichiro Toyoda — bowed deeply in remorse before a gaggle of Japanese photographers. He then, dutifully, uttered phrases like “personal responsibility,” “deeply regretted,” and “very sorry.”
Finally, Toyoda announced a new “taskforce” under his control to look into quality problems, and skedaddled.
It was everything you’d expect from a Japanese mea culpa (minus the ritual suicide) — stoic, very public and, of course, entirely predictable.






