Verizon iPhone gets dinged by Consumer Reports (Update)
“Antennagate” again?
The reception problem that plagued AT&T’s iPhone 4 last summer is also found on the Verizon version of the iPhone, according to Consumer Reports. The influential nonprofit organization, which publishes guides on everything from cars to TVs, said Friday that holding the Verizon iPhone “in a specific but quite natural way” can cause the phone to drop calls.
Consumer Reports tested the device against five other Verizon smartphones — Samsung Fascinate, Motorola Droid 2 Global, HTC Droid Incredible, LG Ally, and Motorola Droid X — and said “the only phones in which the finger contact caused any meaningful decline in performance was the iPhone 4.”
The Verizon iPhone 4 launched earlier this month, but there has been no hue and cry about its reception, as there was with the AT&T device. “There has been no such outpouring of complaints about the Verizon version of the phone,” Consumer Reports noted. However, the tech blogosphere did take note of the problem when the phone went on sale.
Last July, a few weeks after the launch of the iPhone 4 with AT&T, a clearly irked Apple was forced to hold a special press conference to address the issue. Although it denied there was any problem with the phone, Apple gave out free cases — which fix the problem — to anyone who wanted them. The executive in charge of iPhone engineering left Apple weeks after the controversy erupted.
Consumer Reports said because of the reception issue, it will not include the Verizon iPhone in its list of recommended smartphones, despite its high ranking. “The phone performs superbly in most other respects,” the magazine said.
UPDATE: Verizon Wireless says the Verizon iPhone is seeing less than one-half of 1 percent of calls dropped in major cities such as New York and San Francisco: “Verizon Wireless iPhone 4 customers are experiencing stellar network performance.”
What did not happen at the Verizon iPhone launch
After years of rumors and breathless anticipation, Apple’s iPhone is finally coming to the network of Verizon Wireless. But because Verizon is launching a version of the device that has been available from rival AT&T for more than half a year, there was little new technology on display to excite the gadget geeks and Apple fanboys.
And the show failed to deliver on some of the more intriguing rumors that have been kicking around about the event, which was announced suddenly last Friday and thus managed to steal plenty of thunder from the Consumer Electronics Shows in Las Vegas, where most tech reporters were camped out.
Here’s a quick rundown of what did NOT happen on Tuesday
- No white iPhone – Like a Yeti, the white iPhone seems to exist only in legend. The company has repeatedly delayed the launch of the device, saying at last check it was due this spring. No one is sure exactly why the White iPhone is proving so difficult to produce. But some had expected (or perhaps hoped) to see it appear Tuesday as part of the Verizon announcement, but it was not to be.
- No LTE – Verizon has launched a new high-speed wireless network in markets covering 110 million people with a new technology known as Long Term Evolution (LTE), and has promised 10 new gadgets using that network by mid-year. But the iPhone 4 is apparently not one of them. “Clearly some people wanted LTE,” said Gleacher & Co analyst Brian Marshall.
- No Steve Jobs – No one was quite sure whether the Apple CEO himself would appear on stage at a Verizon-staged event. Some in the Apple blogosphere were skeptical, and they proved correct. It was Tim Cook, Apple’s COO — certainly no slouch, but not someone who commands the sort of spotlight that’s Apple’s head honcho does. For those accustomed to Apple-hosted events, Jobs’ absence was felt: “This was not a Jobs-worthy event. But I thought for sure they’d throw them a bone with a white iPhone,” joked BGC Partners analyst Colin Gillis
Verizon’s iPhone antenna ‘death grip’ proof?
On the face of it, the iPhone 4 unveiled by Verizon Wireless on Tuesday is pretty much the same device that AT&T has been selling. It costs the same, and features essentially the same bells and whistles — with the nice addition of a personal Wi-Fi hotspot, that allows up to five other devices to share its wireless signal.
But the blogosphere quickly picked up on one intriguing change in Verizon’s iPhone: the all-important antenna, which wraps around the device. You can see some pics from Gizmodo here, highlighting the differences between iPhones offered by Verizon and AT&T.
You will recall that the antenna for AT&T’s iPhone was the source of quite the uproar last summer, when some users complained of poor reception and dropped calls when holding the device a certain way. The issue unexpectedly snowballed, giving rise to such memorable phrases as “Antennagate” and “iPhone 4 death grip.” Of course, none of it seemed to dent iPhone sales.
Last July, weeks after Apple rolled out the iPhone 4 for AT&T, the company was forced to hold a press conference to address the issue. Apple ended up offering free cases to users, but a defiant Steve Jobs maintained that the issue had been blown out of proportion and rejected any suggestion that the design was flawed. But the executive in charge of iPhone engineering left the company weeks after the controversy erupted.
In a statement on Tuesday, Apple acknowledged that the antenna design on the Verizon iPhone 4 is different. Although it declined to provide any details or specifics, the company said the antenna was built to work on Verizon’s network, which uses different technology than AT&T’s: “iPhone 4 has a great antenna that allows it to have an amazingly thin design, great battery life and reception. We designed the iPhone 4 external antenna to work great on Verizon’s CDMA/EVDO network.”
Bloggers were quick to begin testing the reception of the Verizon iPhone, mimicking the famous “death grip.” But so far, there have been no reports of problems. The true tests begin Feb. 10, when the device goes on sale.
(Photo: Reuters / Apple COO Tim Cook (l), Verizon Wireless COO Lowel McAdam (r))
VZW uses CDMA which operates differently and in a different frequency band than the GSM technology ATT uses.
Liveblog: Verizon set to launch the iPhone. Finally.
Verizon is set to launch the iPhone today — January 11, 2011 at 11am ET. Cheeky.
Will antennagate be fixed? Will Verizon launch a 4G version by summer? Will Steve Jobs make an appearance on stage or by hologram? Can Verizon Wireless’ network survive the crush? Will AT&T customers in San Francisco stop dropping calls?
We’re live blogging and analyzing the event today. Joining us for the liveblog from New York will be NPD analyst Ross Rubin, Gartner’s Michael Gartenberg and Ritsuko Ando, Reuters correspondent. Sinead Carew of Reuters will also be on scene in New York covering the announcement.
Apple secrets at center of insider trading case
The blockbuster insider trading case that shook Silicon Valley and Wall Street on Thursday likely gave Steve Jobs, Apple’s famously secretive CEO, a healthy case of heartburn this morning.
Four people were arrested on charges of leaking tech secrets to hedge funds–including details about Apple’s iPad months before Jobs took the tablet computer onstage with him to formally show off to the world.
According to the complaint, in October of last year, Walter Shimoon — who worked for Apple supplier Flextronics — was recorded in a phone conversation leaking information that tech geeks around the world lust for.
The complaint said that in 2009 Apple informed Flextronics about a “highly secretive project being developed that was internally known at Apple as ‘K48′”– which turned out to be the iPad.
Snippets from Shimoon’s taped phone conversation, as laid out in the complaint:
- “They [Apple] have a code name for something new… it’s a new category altogether. And, uh, I speculate, it doesn’t have a camera in it..”
- “So I speculated that it’s probably a reader…something like that. Um, let me tell you. It’s a very secretive program…”
- “At Apple you can get fired for saying K48…that’s just how crazy they are about it…”
Shimoon also divulged a slew of important information about the iPhone. During an intercepted phone call between Shimoon and an unnamed hedge fund employee in March of 2010, he said:
Apple: think different, apologize different
Not many companies can get away putting out an expensive product with a pretty big technical glitch and still have sales zoom to the stratosphere.
Unless of course, you happen to be Apple.
The company held a rare press conference on Friday, where Chief Executive Steve Jobs addressed issues that the antenna on the iPhone 4 is not exactly up to snuff. Depending on how the user holds the phone, the signal could drop. Lefties are particularly hard hit by this snafu.
So Jobs offered up iPhone owners a free case to help alleviate the problem, and, after being pressed on it during a question and answer session, issued an apology to customers.
But the whole presentation was conducted in a tone that observers characterized as defiant – and included some comments that are sure to raise eyebrows. Here are just a few gathered by Reuters reporter Poornima Gupta. We’ll leave you to judge:
“We are just a band of people working our asses off to surprise and delight people. We are human.”
“There is no antennagate.”
There are other faults with the iphone & other phones using touch screen technology. The use of touch screen in industrial situations, building sites, farming, landscaping etc is very problematic. The screen is liable to be damaged by dropping, by dirt, etc. If I’d thought a bit more about the limitations of the iphone, I’d never have bought one. The telcos love the fact that the screen dials numbers at any slight touch and the user pays for the mistake. Apple has created a money making device for telephone companies that has no lock device worth the name.
Poll: Did Apple get it right?
Apple is giving iPhone 4 users a free phone case to address growing complaints about reception problems that have hurt the company’s shares and image.
Was Apple's offer of a free case the right response?
- Yes
- No
This is not a fix to the problem!! I have a guard, put it in your pocket and you lose the reception. So this is an amazing phone, that doesn’t make calls! It’s anti-pocket, anti-left-handed and anti-shoulder!! I want a FIX!!!
If you sell iPhone, they will come… and sit in filth
Five days after thousands lined up around the world to nab the iPhone 4 at Apple stores around the globe, the lines are back. Now its customers who ordered the smartphone from retail stores run by AT&T, the exclusive U.S. provider for the iPhone.
Shoppers braved the early morning heat, and Times Square grime, to get their hands on this version of the phone, which is already a huge hit, selling 1.7 million units in its first 3 days on the street.
Hardware love aside, blogger Kevin Tofel says that AT&T’s new upgrade policy and phone data pricing plan played a significant role in spurring customers to order the device.
I’m all for gadget love, and have stood on my share of lines. But, dudes, seriously, you might not wanna sit there. A few hundred thousand folks walk by the Times Square AT&T store everyday and you have no idea what crawls around that patch of ground after we chuck our hot dog wrappers, gum, and myriad bits of grossiosity. yuck.
Entrepreneurs swarm at iPhone launch
In New York, the annual launch of iPhone upgrades has morphed from being a odd meeting of tech-geek-love into an giant marketing opportunity for scrappy business-minded folks looking to promote a small business.
Hey, why not? Where else can you find hundreds of potential customers, stuck in line for hours with wallets deep enough to buy a pricey piece of hardware, a swarm of TV news cameras as well as myriad other member of the media (including yours truly), and minimal security?
As far as the business of the day — Apple selling a new phone; customers buying them — the iPhone 4 launch was business as usual. The real show in New York was on the periphery, watching entrepreneurs at work hawking websites, phone-swapping services, a radio station, vampires and more. Is there an economy growing here?
Here’s a sample of the show on Manhattan’s midtown this morning:
AOL Lifestream, a system that aggregates networks like Facebook and Flickr, brought muffins.
Apple iPhone launche$, everybody i$ happy!
During these economic and political hard times, it’s nice when people can get together to rejoice about something wonderful. You know: the good times.
Such was the case this morning at Apple stores around the nation, where still-employed Apple workers sold phones and stuff (and clapped a lot), and eager shoppers bought the new iPhone 4 for $200, and signed up for — or renewed — contracts to pay AT&T $2,400 or more over 2 years.
Woo hoo!
I had this problem before too, but since I use the sleeve from GETPOWERPAD this problem has gone, moreover I can charge my iPhone 4 wirelessly!