Tech wrap: New Nook Color on the way?

October 31, 2011

Barnes & Noble sent out invites on Monday to a Nook-related event coming up on November 7. Most tech watchers expect the company to use the occasion to unveil a new version of its Android-powered Nook Color tablet e-reader, which could sport a better screen and upgraded hardware.

New ‘Gossip Girl,’ other CW episodes heading to Hulu

October 28, 2011

Current season episodes of “Gossip Girl,” “The Vampire Diaries” and other CW television network shows are coming to online video site Hulu.

Tech wrap: Samsung closing in on Apple?

October 7, 2011

It’s no secret that Samsung’s flagship Galaxy smartphones are leading the Android-powered pack of handsets. What may be less obvious is just how quickly the company is closing in on Apple’s title of world’s biggest smartphone vendor in unit terms. Samsung announced on Friday it expects its third-quarter profit to top even the most bullish market forecasts, driven in large part by booming smartphone sales. “The Galaxy S II probably played a key role in boosting the company’s earnings and it will continue to do so pretty much unchallenged, until Apple unveils a better new version of iPhone,” said Kyung Woo-hyun, a fund manager at Daishin Asset Management.

Tech wrap: Blockbuster 2.0 – now streaming movies

September 23, 2011

There’s a new video streaming service on the block and it comes courtesy of an old, familiar name – Blockbuster. Blockbuster unveiled the video streaming service to subscribers of satellite provider Dish Network, which now owns Blockbuster, in a move to better compete against video rental giant Netflix and to lure customers from rival cable and satellite TV providers. Non-Dish subscribers will have to wait until Blockbuster launches a broader online streaming plan later this year, the company’s president told Reuters.

Tech wrap: HP shake-up?

September 21, 2011

A change could be underway at the top at Hewlett-Packard. The company’s board convened on Wednesday to discuss the possibility of ousting CEO Leo Apotheker after less than a year on the job and may appoint former eBay chief Meg Whitman to fill in as interim CEO, a source familiar with the matter told Reuters. HP’s board of directors has come under increasing pressure in recent months after a raft of controversial decisions has left investors uncertain of the company’s leadership.

Is Netflix the new cable guy?

September 20, 2011

Reed Hastings, CEO Netflix in Buenos Aires earlier this month

Customers tired of abuse from cable companies found a refuge in Netflix, the video rental service that won over Wall Street with a fast-growing and fiercely loyal stable of subscribers wowed by great customer service.
The old cable narrative has always been about cable cowboys acting like typical old world monopolies: providing poor customer service (here’s a video of a Comcast technician having a nap on the job), terrible user experience and still having the nerve to raise prices every year. Cable companies have changed and evolved in the last decade but not enough for many customers.
Netflix was supposed to be different — very different.
It had a responsive customer service, a pleasant user experience and also fairly simple pricing. It was the opposite of cable. In no time at all users were telling their friends about Netflix.
That might have all changed.
Netflix has angered so many customers it was forced to lower its fourth-quarter subscriber projections, and CEO Reed Hastings offered an apology for the company’s handling of a recent price increase.
Hastings acknowledged many subscribers “felt we lacked respect and humility” when the company announced in July it was raising the cost for DVD subscribers by as much as $6 a month, or 60 percent. He said he “messed up” and “slid into arrogance based upon past success.”
Hastings did not, however, roll back the price increase.
Many customers weren’t buying the apology, with negative reactions piling up on the Netflix blog. Plus, Hastings provoked more anger by moving the DVD business to a separate website from the streaming service. That will force customers of both services to visit two different sites.

Tech wrap: Google+ now open to the masses

September 20, 2011

Google has opened up its Google+ social network to anyone who’d like to give it a whirl, after a successful three-month run as an invite-only service. The company also rolled out a slew of new features for Google+, including integration of its flagship search engine into the platform, and expanded its Hangouts video-chatting feature to enable mobile use on its own Android-based smartphones. Support for Hangouts on Apple’s iOS mobile software is “coming soon”, Google promised in a blog post. Users will soon have the option to broadcast their Hangouts sessions beyond the nine allowed participants as well by opening them up to live viewing by anyone. Want to record a chat for posterity? Well, that’s coming soon too.

Brace yourselves: (former?) video titan takes aim at Netflix

September 16, 2011

By Lisa Richwine

It’s getting crowded in Netflix-land.

The field of players battling for customers in the fast-growing online video market may soon get another big-name entrant: Blockbuster, reinventing itself under new owners Dish after a disastrous run, looks ready to launch its long-awaited move into instant video streaming next week, another shot at grabbing customers frustrated with Netflix.

Tech wrap: AT&T preps plan to salvage T-Mobile deal

September 2, 2011

AT&T was expected to soon present a two-track plan that allows the company to try to find a settlement before the government lawsuit to block its planned $39 billion acquisition of smaller rival T-Mobile USA reaches the court. Details of AT&T’s proposed settlement were not available, but it is expected to include pledges to maintain T-Mobile’s relatively cheap mobile subscription plans, and asset sales.

Tech wrap: Hackers target PayPal, again

July 27, 2011

PayPal is once again caught in the crosshairs of prominent hacker collectives Anonymous and LulzSec. The two groups released a joint statement on document-sharing website Pastebin on Wednesday urging their supporters who use the eBay-owned online payment service to close down their accounts in protest at the site’s continued refusal to process donations to whistleblower site WikiLeaks.