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November 24th, 2009

Rupert Murdoch, the smartest man in newspapers?

Posted by: Robert MacMillan

I wrote an analysis on Monday about the possibility that News Corp might take its news search results away from Google and list them on Microsoft’s Bing search engine instead. My conclusion: This one isn’t such a hot idea. Then I read John Gapper’s Financial Times item about how it *could* be a hot idea.

To recap, here’s how it would work.

  • Microsoft would pay News Corp for the privilege of being the only search engine to carry results from papers including the New York Post, Wall Street Journal and Times of London.
  • Microsoft thinks it can get more people to use its search engine, drawing them away from Google.
  • News Corp could punish Google, in essence, for making tons of money from the ads it serves alongside news search results. Why, the thinking goes, should Google make a bunch of money off the news that we produce and our newsrooms go starving and our ad sales tank?
  • Other newspaper publishers, if they see Murdoch making it work, might think the same thing and abandon Google en masse.

I and many others wrote that it would be a gamble at best. What if people don’t care that much about news? If the 70 percent of the search market that uses Google discovers  the news is absent, will they switch search engines? Scientists of misanthropy like me say it’s unlikely. If they don’t find it, they won’t seek it.

Gapper at the FT has another way of looking at it:

In effect, (Murdoch) would be swapping his revenue stream from online advertising with a payment from Microsoft for drawing visitors to Bing. That suggests one of two things: either, as a lot of digital evangelists have suggested, he is getting old and does not “get” the internet, or he has looked at the figures and decided that Google traffic is not worth very much. Personally, I think the latter is more plausible. …

Mr Murdoch appears to have decided he will not lose very much by ditching Google traffic and even a fairly small payment from Microsoft would compensate. He is attempting to get distributors to pay for content in the way that US cable operators pay cable networks for programming. …  If the revenue from search traffic is low, why not swap it for something else?

In other words: You, Mr. or Ms. Newspaper Publisher, hate Google because you’re in a co-dependent relationship. You need Google, but Google hurts you too, so you want to escape from Google, but you can’t… But think about it this way: How much worse can it be? You’re shedding hundreds, if not thousands of jobs, and you call 25 percent ad revenue declines an improvement over how they were a few months ago. What’s NOT to lose? And if someone’s paying you more than you’re making now?

Not to add too many question marks to one blog post, but does this make Rupert Murdoch the smartest man in newspapers?

November 20th, 2009

Layoffs hit The Washington Post after BusinessWeek, AP

Posted by: Robert MacMillan

Several media reporters wrote on Twitter on Thursday that this was one of the worst weeks in journalism, and it’s hard to argue with them. BusinessWeek is canning a third of its staff as Bloomberg gets ready to buy the magazine. The Associated Press is laying off 90 people as part of its effort to cut payroll costs by 10 percent this year.

And now The Washington Post is laying off staff, sources told me on Friday, and a spokeswoman confirmed.

The Post has cut an unknown number of washingtonpost.com workers, the website folks who until now have worked separately at the dot-com headquarters in Arlington, Virginia, across the river from the Post’s headquarters in Washington, D.C. One source told me up to 10 are going. That’s not as big a number as other places you’ve read about lately, but it’s still a painful cut. (Disclosure: I worked for The Washington Post Co. from 1998 to 2005)

Sources shared several names with me, but until those people confirm that they were laid off, I don’t want to publish them. What I can say is that there were several journalists and marketing people among the casualties. They are getting severance packages, but they are accompanied by non-disclosure agreements which prevent them from discussing their firings. Apparently, some of my sources said, they will be out of work by Dec. 31.

Why is this happening? Here’s what spokeswoman Kris Coratti said:

As part of the work we’re doing to turn around the business that supports our journalism, there were a small number of individual positions eliminated as a result of efficiencies we have found through our new structure and through new technology, and those have taken place in both print and online.

The background: The Post’s web staff, as I mentioned, is joining the main newsroom as they eliminate the gap that the paper set up many years ago by making its website a separate operation. The company, all my sources tell me, want to cut staff before the end of the year because next year the remainder would become unionized. Web staff are not unionized now. That, my sources say, would make it much more difficult for the money-losing Washington Post to cut costs by laying off people because they would be protected to some extent by their contract.

With yet layoffs taking place at U.S. media outlets from Conde Nast to BusinessWeek to Time Inc., and advertising revenue showing little sign of rising anytime soon, I have a feeling that we’ll continue to read grim entries like this one.

November 12th, 2009

Audience and the media: a shaky marriage

Posted by: Richard Baum

How can mainstream news organizations retain (or regain) their audience’s trust in skeptical world where almost anyone with an Internet connection can be a publisher? That’s the topic a panel of industry experts will address tonight at the Thomson Reuters heaquarters in Times Square. We’ll be live blogging the event here from 7pm ET.

The panel comprises: Andrew Alexander, ombudsman, The Washington Post; Michael Oreskes, senior managing editor, The Associated Press; Lisa Shepard, ombudsman, National Public Radio; and Dean Wright, global editor of ethics, innovation & news standards, Reuters. Jack Shafer, editor-at-large for Slate, is the moderator.

If you’d like to put a question to the panel, leave it in the comments box below and we’ll ask a selection on your behalf.

November 5th, 2009

Talking with Thomson Reuters chief about print

Posted by: Robert MacMillan

Covering Thomson Reuters Corp for almost two years has taught me that people like to cast my company in a recurring role in media deal parlor games. Now that the company’s arch-rival Bloomberg LP will buy BusinessWeek magazine from McGraw-Hill, lots of my pals in the media world are wondering: Will Thomson Reuters buy a mainstream news or business news magazine? Or newspaper? Why not Forbes? Why not the Financial Times?

Keep in mind that Thomson Reuters likes to remind people when they ask these questions that Thomson Corp, before buying Reuters, got out of its Canadian newspaper empire for a reason. (See below)

I asked our chief executive, Tom Glocer, a question along these lines on a Thursday phone call he had with reporters to discuss the company’s third-quarter financial results.

Here is what he said:

Thomson did a remarkable job, far earlier than any other company I know, of seeing what was coming and transitioning their business out of print for the most part… I don’t see any particular time or reason at this juncture why we should go the other way.

Later on Thursday, when I interviewed Glocer, we returned to this theme. (I can’t help it, I’m a print guy.) I used the Financial Times, owned by Pearson Plc and beloved of its CEO, Dame Marjorie Scardino, as a sample target:

Here is Glocer’s reply:

When I came to London, Marjorie was famous for saying she would never sell the FT, or it would go “over my dead body.” There were many years in which the FT had fallen on harder times when people held that up as well: Marjorie has to go before the FT.

That sounds like a “no” on the FT. What about other properties?

Is it impossible that somewhere in the world that we’d take a print property and move it electronic? No, but we’re not looking to go out and buy consumer print publications. That’s not what we think our business is.

That sounds like a “no” on print. At that point, Chief Financial Officer Bob Daleo took over, saying that Thomson Reuters is a company where “what we shy away from are advertising-based models. We charge for content, we charge for information and news.”

What about Reuters.com, an ad-supported site that runs our news? Glocer said:

I would argue that the overwhelming amount of our news is behind the firewall in the sense that you only get it as part of a product that you pay for. It’s great that we have it. I’m very proud of reuters.com. I use it on weekends and evenings when I’m not in front of my bigger service, my subscription service.

I asked one more question on print: Why did Thomson Reuters get involved in any way at all with ZelnickMedia’s losing bid for BusinessWeek? What was that about?

We had no ownership interest or economics in the deal… We have done very similar things already. I would point you to the deal with the International Herald Tribune where Reuters supplies a couple pages’ worth of business news. So the way I’d think of it is, we have a news agency providing television, text, photos, etc…. There is no particular magic about BusinessWeek. We stand ready to do sensible, commercial deals to help deliver value to media customers, and it’s not a sort of, ‘Well the TR play is BusinessWeek.’ It never was. For a while it got reported like that because it was amusing to people.”

And that’s the last word on print…today.

October 29th, 2009

Boston Globe publisher retires after paper nearly dies

Posted by: Robert MacMillan

Fifty-six. Is it the new 65? Ask Steven Ainsley, the 56-year-old publisher of The Boston Globe. He is retiring, parent company New York Times Co said on Thursday, after three years as publisher. His successor is Christopher Mayer, 47, who joined the globe in 1984.

In the press release, the Times Co noted the two Pulitzer Prizes that the Globe won under Ainsley’s reign. It didn’t mention that other thing that happened this year, which was the Times threatening to close the paper unless unions buckled and agreed to millions of dollars in concessions to stem outrageous operating losses that could have hit $85 million this year. It also didn’t mention the layoffs, the closing of the Globe’s international bureaus and the attempts to sell the Globe for next to nothing after buying it in 1993 for $1.1 billion.

But those are details.

The Globe’s story says that Ainsley is considering nonprofit work after the Times. All we can add is: Isn’t that what you’ve been doing at the Globe?

Here are a few excerpts, meanwhile, from the Globe story:

Ainsley said he was glad to have seen the Globe through to a stronger financial position. “It’s been difficult but enormously gratifying,” he said. “Clearly we’ve had a lot of work to do here this year. I think we’ve made extraordinary progress in getting the Globe on sound financial footing.” Mayer, a native of upstate New York and a graduate of Yale University, said he is enthusiastic about the Globe’s prospects. “It’s a big challenge but it’s also a great opportunity and a great institution,” Mayer said.

Asked whether he anticipates making changes at the paper, he said the Globe has “very talented people,” and that he and his team will be working on strategies to take the Globe into the evolving digital era.

“There’s a lot of passion for what we do,” Mayer said. “The journalism is important, and we need a business model that enables us to continue to do that.”

UPDATE:

By the way, it looks like Ainsley is eligible to receive a $1,215,927 departure package of sorts. That is the total of various restricted stock units, deferred compensation and retirement benefits listed in the Times Co’s most recent proxy filing with the Securities and Exchange Commission. I asked a Globe spokesman whether Ainsley will take that money, or whether he’ll leave any of that on the table in the spirit of the Times asking Globe employees to allow their benefits and pay to be cut. Can’t hurt to ask, right? I’ll update again when he replies.

October 29th, 2009

FCC: There might be something amiss in media

Posted by: Robert MacMillan

Newspaper advertising is a joke, local TV stations are struggling to get ads of their own, journalists are losing their jobs and media executives are calling 25 percent revenue declines an improvement. It sounds like something might be amiss in the U.S. media world.

But don’t take our word for it if you’re the Federal Communications Commission, and you’re about to revisit media ownership regulations and see if they need some changing. See this item from Inside Radio:

[FCC] Chairman Julius Genachowski hires internet entrepreneur and journalist Steven Waldman to lead an agency-wide initiative assessing the state of media. Waldman will lead a team to conduct what’s promised to be an “open, fact-finding process” looking at how the economy is impacting media outlets and make recommendations for policy changes.

Waldman is the co-founder and former editor of the religious website Beliefnet.com, which was bought by News Corp. in 2007. … Waldman will join the Office of Strategic Planning and serve as senior advisor to the chairman. Genachowski says, “A strong consensus has developed that we’re at a pivotal moment in the history of the media and communications, because of game-changing new technologies as well as the economic downturn.”

Yes, but let’s make extra-special sure and hire a guy to check out the situation. You never know; everything might be just fine and we’re making a big mistake saying otherwise.

October 27th, 2009

How I learned to stop worrying and love bad newspaper news

Posted by: Robert MacMillan

We had a hard time finding the good news in Monday’s report that U.S. newspaper circulation has fallen more than 10 percent, based on an analysis of 379 daily papers. Thank goodness for the newspapers whose publishers helped them understand why losing hundreds or thousands of paying readers is good.

Most papers acknowledged deep declines in circulation, but explained it in one of the following ways:

  • We had to clear out all the bulk copies sold at discount. (I’m still not sure how this one works because I recall publishers saying this a couple of years ago. How many deadwood readers are there?)
  • We shrank our coverage area so of course we lost some circulation. It tells advertisers that they’re getting a BETTER quality of reader.
  • We’re charging more for the paper so circulation revenue has risen, and anyway, who wants to rely on a business as fickle as advertising (the one that lined our owners’ pockets for the past 150 years.)?
  • Readership is rising on the Internet.
  • At least we didn’t get whacked as bad as the next guy.

All these statements are true, and they all are good business moves. What I can’t find among the numbers is what percent of print decline at many of these papers is because of the other reasons that you hear from people. Some are legitimate, some aren’t and some are just silly. All say one thing: Many people don’t pay for the paper anymore, which means there’s less money to keep them in business. (Don’t believe us? Ask the Rocky Mountain News and the Seattle Post-Intelligencer):

  • I hate my newspaper
  • My newspaper doesn’t have anything interesting in it
  • News is boring
  • News is free on the Internet
  • My newspaper is biased to the right/left/middle/other Little League team than the one my kid is on
  • My paper stopped running Garfield in the funnies. It doesn’t run Hints From Heloise anymore.
  • You can’t get good TV listings anymore
  • I don’t care about anything that happens in the rest of the world or outside my front door.
  • There’s not enough local/regional/national/world news here.
  • The sports section sucks.
  • It always arrives too early/late for me to read it.

Here are samples of how some papers handled Monday’s news:

San Francisco Chronicle headline: Chronicle’s strategy shift starts to pay off

The Chronicle said Monday that reshaping the newspaper’s business model is paying off financially even though, as anticipated, it has resulted in a sharp decline in circulation. For the six months that ended in September, The Chronicle’s daily circulation dropped 25.8 percent to 251,782, compared with the same period in 2008, the steepest decline among major U.S. metropolitan papers. …

Frank Vega, publisher of The Chronicle, said the newspaper’s loss in circulation was an expected result of moving away from a business model that depends mainly on advertising and instead relies on readers for a greater share of revenue.

The Chron also adds that subscription price increases and other changes have given it some profitable weeks after losing $50 million last year.

The Detroit News: Detroit newspapers lose less circulation than other big dailies

The steeper losses at other newspapers boosted the Detroit publications’ rankings among the largest in the country. The News pulled ahead from 50th place to 46th; the Free Press jumped from 20th to 17th.

“We radically changed our delivery model and throughout the industry we have seen greater losses,” Janet Hasson, senior vice president of audience development for the Detroit Media Partnership, said in a statement.
The Des Moines Register: Newspaper circulation falls, including at Register

Register Publisher Laura Hollingsworth said much of the decline is due to strategic changes, such as eliminating discounts, reducing unprofitable delivery in far corners of the state and increasing home delivery and single copy prices.

“Our unduplicated audience reach in central Iowa is higher today than it was a decade ago,” Hollingsworth said.

As you can see, things are doing well, so please stop telling everyone that they’re not.

(Photo: Reuters)

October 26th, 2009

Tribune365, thinking beyond newspaper circulation

Posted by: Robert MacMillan

Monday’s newspaper circulation numbers please no one who makes their living from selling papers. That’s evident when you look at the top 25 dailies by circulation and see that the best performance came from The Wall Street Journal, which rose less than 1 percent. Considering that advertisers use these numbers to determine where to spend their money, there is little reason to rejoice.

Tribune Co’s two largest papers, the Los Angeles Times and Chicago Tribune, both posted steep declines on Monday, but the company is urging advertisers to look beyond numbers that it considers less relevant than they were before the Internet. Instead, it wants them to look at how many people they can reach through Tribune’s diverse lineup of papers, websites and television stations.

To make this easier, Tribune has started “Tribune365,” a “multichannel sales solutions group providing customized marketing programs to advertisers looking to reach consumers across a variety of media platforms.” (More on what this means — in English — below.)

“We want to change the conversation around both how we sell and how people perceive newspapers.” Print circulation,” said Vincent Casanova, Tribune’s senior vp of publishing operations “just doesn’t tell the whole story… The objective is to change the conversation from a narrow look at topline circulation results to a broader discussion of the power of newspaper advertising and how to deliver results.”

For Tribune365, that means no longer selling ads to national buyers through a bunch of different sales teams that sell different kinds of ads for this or that part of a paper or this or that part of a website or TV station.

Tribune365 President Don Meek cited a recent ad campaign for big-box retailer Target, which set up one of a 16,000 square-foot “pop-up store” in Chicago (Those are the temporary stores that spring up in cities for a few days at a time, sell a bunch of stuff, and move on):

“We were able to put together an integrated program on WGN, WGN-TV, the Chicago Tribune, RedEye, Hoy… The only thing we couldn’t deliver was the outdoor bus shelter advertising on Michigan Avenue. Not only were we able to provide real estate and promotional support, it was also a fully integrated ad program. They said it was one of the most popular programs that they ever did.”

Here’s another thing that ought to appeal to advertisers, thanks to AdAge’s article on Monday that includes a section on Tribune365:

Big newspaper companies are also looking at putting all their data about their readers, in print and online, to work for marketers. Tribune’s new Tribune365 unit is planning to introduce a universal registration system for all Tribune sites this year, with universal registration for mobile visitors in 2010. “We are getting such a fine degree of detail in terms of targeting that we will eventually be able to target a physical product to a household address, a digital product to the digital user in that household and a mobile product to the mobile user in that household,” said Don Meek, president of Tribune365.

That kind of project, of course, benefits from the biggest possible audience of registrants, something that charging for even unique, niche content could undermine. Mr. Meek declined to discuss prospects for pay plans at Tribune. “We’re going to try a lot of different things,” he said. “Which ones ultimately prevail, it’s too soon to tell.”

And that, dear readers, is really the bottom line.

October 22nd, 2009

Chicago news co-op launches, will feed New York Times

Posted by: Robert MacMillan

It’s a good thing when the journalists write press releases. Today’s launch of the Chicago News Cooperative is something that we can share with you pretty much by cutting and pasting the press release. Unlike the jargon-filled missives from many companies, this is easy to read.

A few points first: The CNC is a new nonprofit reporting organization supported by the John D. and Catherine T. MacArthur Foundation and comprises former Chicago Tribune journalists and other editorial staff. This is the latest foundation-sponsored news operation, a way that growing numbers of experts say could point the way to the future for financing U.S. journalism. After all, advertising isn’t working out as well as it used to, and people keep dropping their print subscriptions to read it for free online.

A report out this week from former Washington Post editor Len Downie Jr and Columbia professor Michael Schudson approaches this topic and even suggests a U.S.-style BBC to make sure that journalism doesn’t disappear just because Wall Street investors and advertisers don’t like the declining profits and circulation they’re seeing at your hometown paper.

Speaking of profits, the Times sees a profit opportunity here. It will use news from the CNC to feed its own local edition pages in Chicago, similar to what it’s doing in San Francisco. In the process, it will go up against two Chicago stalwarts, the Tribune and the Sun-Times.

One question we have: Why won’t the group disclose how much money it’s getting? Guessing it has to be disclosed somewhere sometime, either through its own tax papers or through the other donors’ filings.

Now… here’s the press release:

A group of Chicago journalists committed to public service journalism announced Thursday the formation of the Chicago News Cooperative (CNC), an organization designed to provide high quality, professionally edited news and commentary to the Chicago region on the Web, in print and over the airwaves.

CNC Editor James O’Shea, the former editor of the Los Angeles Times and former managing editor of the Chicago Tribune, said CNC’s official start coincided with the acquisition of its first customer, The New York Times. CNC journalists will provide two pages of CNC branded news and commentary to The New York Times twice a week in its Chicago editions on Friday and Sunday. The coverage is scheduled to start Nov. 20.

“At a time of declining resources in newsrooms across the nation, journalists must adapt to new technologies and devise some creative, innovative ways to fulfill our obligations, ” O’Shea said, “so we can hold our government accountable to citizens and restore to our journalism the standards desperately needed in these troubled times.”

CNC will operate a stand-alone newsroom while developing arrangements to collaborate with other media in Chicago to share resources and, over time, jointly produce content. During CNC’s start-up phase, Window to the World Communication, a long-standing, tax exempt educational organization and the parent of WTTW 11, Chicago’s public television station and a founding partner to CNC, has agreed to serve as the coop’s non-profit 501(c)3 base of operation.

In addition to providing content to The New York Times and its collaboration with WTTW, CNC is developing a Web site to be called Chicago Scoop that will provide news, commentary and investigative reporting about the city and the state. The site is expected to go live in early 2010 with regular reports from an expanded staff that will also appear on the news programs of WTTW Channel 11. CNC is in discussion with other potential partners such as WBEZ, Chicago’s award-winning public radio station, about potential journalistic collaboration.

The John D. and Catherine T. MacArthur Foundation is a major funding source for CNC’s initial operations. MacArthur’s media grantmaking supports programs on U.S. television and radio and, increasingly, on the Web to help ensure a diversity of viewpoints and expand the availability of high-quality news and documentary programming. CNC is creating a network of additional supporters among individuals and foundations and plans to solicit membership in the cooperative as it expands its reach. The New York Times will pay CNC for its journalism as it does other news services whose work appears in the pages of the newspaper and on nytimes.com.

Besides O’Shea, James Warren, a former Tribune managing editor and television commentator, will write a regular column for CNC that will appear in the New York Times Chicago pages.

The coop’s advisory board will be chaired by Peter Osnos, founder of PublicAffairs books, who has a background in journalism, publishing and social entrepreneurship. “CNC is exactly the kind of multi-platform news gathering enterprise with multiple revenue streams that can reinvent public interest journalism,” Osnos said. “CNC now joins the lengthening list of entrepreneurial media initiatives that recognize the problems and are devising ways to solve them.”

(Photo: Reuters)

October 22nd, 2009

Get ready to pay for Newsday

Posted by: Robert MacMillan

Newspapers often resemble a melting iceberg full of milling penguins when they talk about whether and how to make people pay for their news online. Newsday, the former Tribune-owned daily paper that serves New York’s Long Island, has left the iceberg. Here is the paper, in its own words:

Those who are not customers of Optimum Online or the newspaper - both owned by Bethpage-based Cablevision Systems Corp. - will have to pay a $5 weekly fee. However, nonpaying customers will have access to some of newsday.com’s information, including the home page, school closings, weather, obituaries, classified and entertainment listings. There also will be some limited access to Newsday stories.

Newsday described the move as one that would create a “pioneering Web model,” combining the newspaper’s newsgathering services with Cablevision’s electronic distribution capabilities. About 75 percent of Long Island households are Newsday home delivery or Cablevision online customers or both, according to Newsday. Optimum Online customers total 2.5 million in the New York area, the paper said.

We’re talking $260 a year, if you count that at $5 per week. Some people pay less for The Wall Street Journal, I’m told. In the spirit of offering both sides of the argument, Newsday got a naysayer and a supporter. We’d write this ourselves, but Newsday did such a good job of it that we’ll share that with you too:

Jack Myers of Jack Myers Media Business Report, a Manhattan-based economic research firm, said, “In the long term, it’s a zero-sum game. Basically what you are doing is you are shutting off younger audiences from getting access and becoming fans of your content, so it strikes me as a pretty short-term protective measure that will be a great case study for the industry.”

However, John Morton, head of the Morton Research Inc., a Silver Spring, Md.-based media consulting firm, said the current model of free online content is not a “rational model.”

Most U.S. newspapers have not done well at charging for any of their news. The New York Times didn’t do so well with its TimesSelect program. Other papers, like The Wall Street Journal which has done it from the beginning, have. Still a few others, like the Arkansas Democrat Gazette, are sticking with it one way or another. And yet others may start charging soon. The Philadelphia Inquirer and Daily News, might begin this year, their chief executive has said.

What’s at stake? Advertising is down, but not out, and it tends to perform well online because businesses know they can reach large numbers of people who read the news for free. If those people decide they don’t want to pay for news, they’ll leave their favorite news websites for another. That is the main reason that publishers have been hesitant to start charging.

I’ve yet to meet people who are shy about sharing their opinions about paying for news on the Internet. So have at it!