In a crisis, Twitter morphs into cable news

By Ben Walsh
December 19, 2012

Twitter calls itself a “real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting.” That network is defined by its personalization: The person who assembles her feed is the person who reads it. This is usually a benefit. Last Friday it became a distraction.

Will Twitter’s uncanny luck ever run out?

By Sarah Lacy
September 6, 2012

Editor’s note: This piece was originally published at PandoDaily.com

This past week I heard two rational arguments on the fate of Twitter from two smart investors.

HuffPost launches live streaming with live comments

August 13, 2012

The Huffington Post on Monday launched its latest foray into video with a twist: Live programs that are intended to get people to talk about the segment in real time.

Bluefin Labs names former Razorfish, Publicis exec as CEO

July 25, 2012

Bluefin Labs– a company that tracks a brand’s perception on social media sites while a commercial airs on TV– has named a new CEO.  JP Maheu has signed on with the fledgling company as CEO while its co-founder Deb Roy will take up the role of chairman.

Survey: VCs more confident investing domestically, in IT sectors

July 16, 2012

If every cloud has a silver lining, the silver lining for global venture capitalists during the current economic gloom appears to be cloud computing, according to results of a confidence survey from Deloitte and the National Venture Capital Association released Monday.

from Paul Smalera:

The platform problem in social media

June 22, 2012

The two speakers from Twitter -- Ryan Sarver and Doug Williams -- had just left the stage at Big Boulder, a data conference I'm attending in Colorado, when Twitter, the service, went down Thursday. Neither of them have anything to do with keeping the service up and running, but the restless audience probably still would've thrown the hotel-provided notepads and candies at them if they could've. Such was the level of dissatisfaction about the Twitter platform's outage yesterday -- and let's face it, any day a service we rely on goes out, even when the crowd in question doesn't consist of users and consumers of social big data, and the odd journalist.

Swipp looks to quantify your comments

June 21, 2012

Silicon Valley start-up Swipp says it has raised $3.5 million in funding from venture firm Old Willow Partners, an early investors in Groupon. It will use the cash to develop and launch its first products sometime in late fall. On the subject of what exactly those products will be, Chief Executive and co-founder Don Thorson was cagey. But it seems like he’s aiming to create a social network where it would be easier for consumers and merchants to analyze or make money from data than on say Twitter or Facebook.

Unmetric gets funding to help brands gauge their social media clout

April 11, 2012

This guy probably has social media clout. How many 'likes' will he get this November?

Tello tries to make customer service gripes more effective

February 29, 2012

From firing off angry tweets to writing nasty Yelp reviews, there are many ways to vent about bad customer service in the age of social media.