Mitch's Feed
Mar 12, 2014
Mar 11, 2014
Mar 11, 2014

Damage control for sneaky car rental fees

March 11 (Reuters) – A few weeks after Melanie Mendez and
her husband returned home to Massachusetts from South Florida in
January they received a bill from a rental car company for $555.
The reason? Damage to the 2012 Hyundai Sonata GLS they had
rented.

Mendez, 41, says the damage was there when she got the car,
but a diagram made at the time of the rental noted it on the
wrong side of the vehicle. While she normally pays more
attention, this slip got away from her. And once it was done,
there was no convincing the rental agency that it was
pre-existing damage. She had to turn to the Better Business
Bureau, which eventually got the charge dropped.

Mar 6, 2014
Mar 6, 2014
Mar 6, 2014

Settlement trades memories of old electronics for cash

NEW YORK (Reuters) – Think back to the devices you had at the turn of the 21st century. One of the early iMacs or iPods, perhaps. How about the Nintendo GameCube or Sony PlayStation? What about that computer you tossed because it seemed too slow… around 2003?

If you can remember owning just about any electronic device purchased in the U.S. between 1998 and 2002, you could be due some cash from a class-action lawsuit with a $310 million settlement fund. You don’t need a receipt.

Mar 5, 2014
Mar 3, 2014
Feb 27, 2014

What to watch for as airlines’ frequent-flier programs shift

BOSTON (Reuters) – The airline miles game is changing, and the winner is the heavy-duty business road warrior.

The loser? The leisure traveler.

Delta Air Lines announced on Wednesday a fundamental change to the way it rewards passenger loyalty. Instead of tracking how far customers travel, starting in January 2015, the airline will instead tally up how much they spend.

Feb 27, 2014

Road warrior tips to stay healthy while traveling

By Mitch Lipka

(Reuters) – When you travel a lot – particularly when the journeys involve going to unfamiliar places many time zones away – your health can make the difference between a successful trip and an awful one.

Just ask Bob Costas, who arrived in Sochi to be the main host of NBC’s prime time Olympic coverage, and ended up on the sidelines for nearly a week with an eye infection.

    • About Mitch

      "Mitch Lipka is editor of TheConsumerChronicle.com and is a veteran consumer columnist, editor and reporter. Most recently, he led a 10-person consumer reporting team at AOL’s personal finance channel, WalletPop.com. He received the 2010 New York Press Club award for best consumer writing on the web and is the 2011 Best Friend honoree from Kids in Danger for his work covering child product safety. Mitch has been a reporter and editor for more than 25 years and has worked for The Philadelphia Inquirer, the South Florida Sun-Sentinel and Consumer Reports. The opinions expressed here are his own."
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