Reuters Editors

Are we now too speedy for our own good?

Last week I was told that Reuters has lost its ethical bearings. You’ve sacrificed the sacred tenet of accuracy by rushing to publish information without checking if it is true. Your credibility has suffered, the value of your brand will wither and the service you offer to clients has been devalued, I heard.

It was a meaty accusation, especially as it came in the midst of a debate on ethics in journalism held at the London home of ThomsonReuters, the parent of the Reuters news organisation. The charge came from former Reuters journalists and a senior member of the trustees body that monitors Reuters compliance with its core ethical principles.

So what specifically were we being accused of and what defence did I offer?

On the 8th anniversary of the Sept 11th attacks, a day of more than normal sensitivity to security matters, CNN in the United States reported that the U.S. Coast Guard had fired on a boat in the Potomac River in Washington D.C. President Obama was visiting the nearby Pentagon at the time. Reuters rushed out a story on the reports of gunfire, citing CNN as the source for the information, while urgently checking with law enforcement officials. It transpired that CNN had been monitoring radio traffic on an unencrypted Marine frequency and had overheard a training exercise in which crew members shouted ‘bang bang’. Quickly we put out an update to our story making clear it was a false alarm.

I had played a part in crafting our policy on handling such stories and from my place on the debate panel I offered another example for the audience to chew on.  On Oct. 21 Britain’s Sky News reported that the Lockerbie bomber Abdel Basset al-Megrahi had died in Libya. We put out a story, sourced to Sky News and repeating how it said it had the information of the death, while checking with officials and al-Megrahi’s legal team in Scotland. We quickly established that Sky had it wrong and updated our story to say so.

It is grating for any journalist to publish information that turns out to be incorrect. Even if we can say that the original error was made elsewhere some of the flak hits those who replicate the mistake. After all, those who republish a libel are as liable for it as its originator. 

from For the Record:

Reporting in Gaza: Striving for fairness

Dean Wright is Global Editor, Ethics, Innovation and News Standards. Any opinions are his own.

Let’s say it up front: Almost all of you will find something in this column to take issue with.

That’s because the subject is the conflict in Gaza and perceptions of bias in reporting on it. News consumers detect media bias on any number of subjects, but there is nothing like the continuing Mideast conflict to bring out the passions of partisans on all sides.

Here’s a small sample of some of the more restrained comments that have come in to the Reuters reader feedback line:

--“It seems like the whole world wants to condemn Israel for the war/actions it's taking. Sorry Reuters but for me, I can see right through your pro Palestinian slant. Why don't you investigate how a U.N. Camp was used as a staging area for Hamas rockets? …”

--“Your pro Israel reporting from Gaza makes one thing perfectly clear. Israel has some control over Reuters. You are in their pocket. Why else would you choose to slant information?”

­­--“Why does Reuters insist on letting someone such as Nidal al-Mughrabi cover the war on Gaza? His reporting is completely biased and filled with inflammatory rhetoric. Doesn't Reuters have a reporter that understands both sides of the issue and that can JUST REPORT THE NEWS!! I consider such reporting on your part as an insult to my intelligence. Why must you participate in antisemitic propaganda?”

Typewriters, Technology and Trust

Dean Wright is Global Editor, Ethics, Innovation and News Standards. Any opinions are his own.

A little girl in my family got a typewriter for Christmas.

Not a laptop. Nothing with a screen. A typewriter. The old-fashioned manual kind with a smeary ribbon and keys that stick.

Typewriters had pretty much gone the way of dodo birds, car tail fins and cigar-chomping editors who yell “Stop the Presses” quite some years before my granddaughter was born. But it was the typewriter used by the school-age, aspiring journalist in the movie “Kit Kittredge: An American Girl” that captivated her.

Or maybe it was the way the typewriter was used. In the movie, a tween-ish girl, played winningly by Abigail Breslin (“Little Miss Sunshine“), does old-fashioned journalism and writes stories that help right a wrong in Depression-era Cincinnati. Kit may be young, but in a challenging environment she keeps her wits—and a strong sense of ethics—about her.

In today’s rapidly realigning media landscape, typewriters have long since given way to laptops, BlackBerries, camera phones, video phones and Twitter. But here at Thomson Reuters, and in the media as a whole, the need for a strong sense of ethics has never been more necessary.

Not all Hollywood depictions of our profession are that inspiring to would-be journalists — mainly because of the way some on-screen reporters behave.

Keeping the faith: Connecting the dots with religion and ethics coverage

Dean Wright is Global Editor, Ethics, Innovation and News Standards. Any opinions are his own.

Some years ago, an American reporter who covered religion was at Tel Aviv airport leaving Israel.

As she was subjected to the usual questions from Israeli security, she was asked what she did for a living. “I write about religion,” she replied. “Which one?” the security officer responded. “Well, all of them,” the reporter said.

“How is that possible?” the officer asked. After 20 more minutes of questions, the reporter was allowed to board her plane, but it was clear from the conversation that the security officer could not conceive of a journalist writing about a faith to which she did not subscribe.

It’s an interesting question during this season of religious celebrations: Does a journalist have to be “religious” to cover religion? Is it desirable to have a reporter of one faith covering stories about another? What about atheist or agnostic reporters?

Reuters News Religion Editor Tom Heneghan, who produces the excellent FaithWorld blog, says reporters “need to know enough about the religion they’re covering to get beyond the usual clichés about the faith.” But, importantly, “they have to be ready to put aside the usual ‘either/or’ approach they learned covering politics or business. Religion often doesn’t fit into those categories, but into a ‘both/and’ perspective.”

For example, “Pope John Paul II was both liberal in some political issues such as defense of the poor or opposition to the Iraq War, and conservative in Catholic theology. Islam has radicals who commit violence in the name of God and moderates who say Islam is a religion of peace.”

And the band played on: covering the economic crisis

I recently visited one of the most frightening sites on the Web—the place where I look at my shrinking retirement account.

As I calculated the investment loss since the steep decline in the markets began, and particularly since the collapse of Lehman Brothers in mid-September, some questions arose (in addition to: Will I ever be able to retire?).

–Did we in the media do our job in reporting on the run-up to the crisis?

–Now that an “official” recession has been declared in the U.S. and the depth of the crisis is becoming clearer around the world, are we in the media keeping things in perspective? Should we even be using words like “crisis” or “meltdown?”

On the first question, I can’t help thinking of Claude Rains’ “Casablanca” character Captain Renault, who was “shocked, shocked to find that gambling is going on” in Rick’s club. In hindsight, given the current state of the financial markets, wasn’t it obvious a problem was brewing?

Not necessarily. And it probably wouldn’t have been obvious to anyone reading online or print coverage or watching television news in the United States.

A look at a study by the Pew Center’s Project for Excellence in Journalism indicates that, in the United States, coverage of the economy was pretty much drowned out by coverage of the presidential election—at least until the two stories converged in mid-September. Indeed, as the Pew material shows, in the month preceding the week of Sept. 15, which saw the Lehman bankruptcy, the Merrill Lynch sale, the AIG bailout and large drops in share prices, the proportion of the news hole devoted to the economy reached a low for the year, filling only 4.8 percent of the time on television and radio and space in the print and online media. Since then, that focus has shifted, as the presidential campaign narrative became, again, “it’s the economy, stupid,” and as the presidential transition has focused on U.S. economic problems.