Shop Talk

Retailers, consumers and prices

Nov 23, 2009 16:07 EST

Kmart embraces the ghost of Christmas past

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Written by Tom Hals

As its rivals plan aggressive discounts on flat-panel TVs and round the clock hours to lure in recession-weary shoppers, Kmart is sticking with what worked, even if it is what worked 40 years ago.   Chief Marketing Officer Mark Snyder, who joined the company last year just before the holiday season, said the chain had no major new initiatives this year but plans to “build on the successes” of 2008.    In other words, a fresh spin on layaway plans and Blue Light Specials, and of course the deep discount days that are a retailing standard this time of year.   One new offering includes a Christmas club, a staple of 1950s household budgeting that only deepens the impression that Kmart is rushing into its past to find the future.   The goal is to help households crushed by mounting debt to “leverage their cash,” or in other words, pay when credit is no longer available, he told us.   The chain may be onto something.  Kmart’s same-store sales for the quarter ended Oct. 31 rose 0.5 percent, only the second quarterly increase it has posted since 2001.   A recent visit to a Pennsylvania Kmart did not turn up any blaring lights or calls of “attention Kmart shoppers.”  It did show that some elements of Kmart’s past are more easily forgotten.   Asked by this reporter, the outgoing and helpful staff tried to locate Martha Stewart-branded housewares, possibly the last as their long-standing partnership ends this year.    Another member of staff joined the hunt until a manager reminded everyone that Martha Stewart’s final inventory was sold out the week before, not with blue lights but helped by clearance prices. Like those found at Wal-Mart.

(Reuters photo)

COMMENT

I for one would like to see the Lay – a ways come back to what they were. This would increase sales for all of the retailers. It would help to be able to use this instead of credit cards. And it would increase sales for them.As it is, Kmart has a short time lay-a-way but has to be paid on every two weeks. That does not help people that get paid once a month.Items for school, birthdays, and Christmas could be bought all year with a lay-a-way.

Posted by janey | Report as abusive
Oct 20, 2009 17:04 EDT

Martha Stewart decorates your home… and your pets

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Here is a post from our colleague Shradhha Sharma in Bangalore:

Martha Stewart loves your pet.

The home decorating expert and tastemaker (Macy’s good, Home Depot good, Kmart not so good) wants you to buy pet clothing, collars, leashes, bedding, grooming supplies, toys and more, Martha Stewart Living Omnimedia said on Tuesday. Pet products retailer PetSmart Inc will sell the accessories starting in the spring of 2010.

Age Group Ltd, which makes licensed products for brands such as Disney, Baby Phat, Hello Kitty and Peanuts, will design the goods.

The announcement adds pet stores to the roster of retailers where you can see Martha’s name emblazoned on various products. As we mentioned above, Macy’s and Home Depot are two others. One place where you WON’T see her name anymore after next January is Kmart, the discount retailer. The company and Kmart are ending their relationship, something that’s been known for months. Stewart’s latest comment on that relationship came last Friday when she wished them well and said it would be wrong to interpret earlier remarks she made about Kmart as being inconsistent with her good feelings.

Those remarks, which she uttered on CNBC in September, were more in the spirit of “doberman pinscher” than “cute little kitten,” but no matter — PetSmart no doubt will sport a variety of tasteful Stewart products to suit a variety of temperaments and breeds.

(Photo: Reuters)

Sep 16, 2009 18:20 EDT

from MediaFile:

Martha Stewart KA-Bars Kmart

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After seeing Martha Stewart on CNBC this morning, I was surprised to find that she doesn't sell a Martha Stewart-branded KA-Bar knife because she seems like she knows how to use one.

Stewart appeared on TV to talk about the company's new merchandising agreement with Home Depot. The hardware big-box retailer will offer a line of products sold under the Martha Stewart brand. Before they got too far into the interview, they talked about a similar program with discount retailer Kmart that ends in January 2010 -- the same time that the Home Depot deal begins.

Here is an excerpt:

The new [Kmart] ownership really has let our line deteriorate. It's been kind of ripped off, I would say, and really diminished, and the quality is really not what I am proud of. Have you been into a Kmart lately? it's not the nicest place to shop. ...

The stores are not what they were. The shopping experience is not what it was. The products are not there that people go in for. And it's not a good situation. And as a designer-supplier, I have been extremely disappointed.

CNBC reporter Becky Quick didn't hide her agreement:

I've been in a Kmart recently too and I know exactly what you're talking about. It's not only that the quality of the stores has dropped, it's that it's hard to find sales people to help you in some of these stores.

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