Entrepreneurial

Venture capitalists are not your friends

By Guest Contributor
February 4, 2011

– Steve Blank is a teacher, writer, and serial entrepreneur. He teaches at Stanford University, U.C. Berkeley’s Haas Business School and at Columbia. He is the author of “The Four Steps to the Epiphany” and “Not All Those Who Wander Are Lost”. This article originally appeared on www.steveblank.com. The views expressed are his own. –

One of the biggest mistakes entrepreneurs make is not understanding the relationship they have with their investors. At times they confuse venture capitalist’s with their friends.

At Rocket Science our video game company was struggling. Hubris, bad CEO decisions (mine) and a fundamental lack of understanding that we were in a “hits-based” entertainment business not in a Silicon Valley technology company were slowly killing us.

One day I got a call from my two investors, “Hey Steve, we’re both going to be up in San Francisco, lets grab lunch.” I liked my two investors. I’d known them for years, they were smart, trying to figure out the video game market with me, (in hindsight a business that none of us knew anything about and shouldn’t have been in), coached me when needed, etc. Our board meetings were collegial and often fun.

We were just about to have a board meeting in another week to talk about raising another round of financing to keep our struggling disaster afloat. I had assumed that my VCs were behind me. Thinking we were having a social call, I was completely unprepared for the discussion. (Lesson – never take a VC meeting without knowing the agenda.)

“Steve, we thought we’d tell you this before the board meeting, but both our firms are going to pass on leading your next round.” I was speechless. I felt like I had just been kicked in the gut and stabbed in the back. These were my lead investors. It was the ultimate vote of no confidence. If they passed the odds of anyone in the entire country funding us was zero. I knew they had been questioning our ability to stay afloat as a company in the board meetings so this wasn’t a complete surprise, but I would have expected some offer of a bridge loan or some sign of support. (I finally got them to agree if I could find someone else to lead the round they would put in a token amount to say they were still supportive.)

“Is this about me as the CEO?” I asked. “I’ll resign if you guys think you can hire someone else you want to back.” They looked a bit sheepish and replied, “No it’s not you. You should stay and run the company. However, we realized that we’ve backed a business we don’t know much about, the company is a money sink and both our firms have no stomach for this industry.”

“But I thought you guys were my friends?” You’re supposed to support me, I said out of utter frustration.

I had just gotten a very expensive reminder. I liked my board members. They liked me. But while I was just seeing a single board member, I was just one of 20 companies in their current fund portfolio. Their fiduciary responsibility was to manage a portfolio of investments for their limited partners. And what they promised their own investors was that they would invest money in deals that would grow in value and achieve liquidity. As much as they liked me as the entrepreneur, they couldn’t throw good money after bad when they thought the deal went south.

I wish I could tell you I understood this all at the time. I didn’t. I was angry and took it personally for a long time (past the demise of Rocket Science), until I realized they were right.

While the best VCs treat entrepreneurs like you are their most important customer and they add tremendous value to your startup (recruiting, strategy, coaching, connections, etc.), they are not doing it out of the goodness of their hearts. Entrepreneurs need to understand that VCs are simply a sophisticated form of financial investors who in turn need to satisfy their own investors. At the end of the day VCs have to provide their limited partners with great returns or they aren’t going to be able to raise another fund.

If you succeed so do they. Great VCs do everything they can to make you successful. But just like your bank, credit card company, mortgage holder, etc. they are not confused where their long-term loyalty lies.

It’s not with you.

Postscript

The irony is 15 years later, no longer doing startups, these two VCs truly have become my friends. We have lunch often, teach together and swap war stories of the day they pulled my funding.

It wasn’t an easy lesson.

Lessons Learned

  • You see one VC, they see 20 CEO’s
  • Don’t confuse your business with your VC’s business
  • Your interests are aligned if you both see the same path to liquidity
  • Don’t confuse being friendly with your VCs with VCs as your friend
Comments
3 comments so far | RSS Comments RSS

True, VCs are financiers that are managing a fund and try to get the best possible returns for their investors, but there are many VCs with different type of people. I know a few Venture Capitalists and they are people that care about the CEO’s they work with. Here is a link to an Organization of Venturepreneurs (Entrepreneurs + Venture Investors) that give some good tips to startup entrepreneurs: http://vimeo.com/user5325998

Posted by Claudio87 | Report as abusive
 

never like the idea working with VCs… find well connected wealthy angels to fund your business if you want to have some ownership left at the end…

Posted by Ocala123456789 | Report as abusive
 

I don’t really think small business owners have many friends regardless of the occupation (not personally but rather only as a business). It is important to remember that a business is an entity and not yourself, you can have friends and even be friends with clients, colleagues, partners but nobody invites a business to a party!

Posted by CaraDMico | Report as abusive
 

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