Comments on: Be careful with free Wi-Fi at your business http://blogs.reuters.com/small-business/2011/08/23/be-careful-with-free-wi-fi-at-your-business/ Grow your own Fri, 03 May 2013 19:51:47 +0000 hourly 1 http://wordpress.org/?v=3.4.2 By: DrMoolji http://blogs.reuters.com/small-business/2011/08/23/be-careful-with-free-wi-fi-at-your-business/comment-page-1/#comment-16404 DrMoolji Mon, 29 Oct 2012 16:38:35 +0000 http://blogs.reuters.com/small-business/?p=5645#comment-16404 I would also like to add that offering free WiFi may go against PCI compliance (credit card security regulations) if you are recording credit card numbers onto an online system or transmitting credit card purchases through the internet. There are ways around this, though internet security and firewalls, but we chose not to offer free WiFi until we did away with our no-show fees and so no longer needed to record credit card numbers in our system. For any service type business where there may be a wait, such as a doctor's office, free WiFi definitely reduces the perception of wait time, because customers/patients can at least get some work done while they're waiting. I would also like to add that offering free WiFi may go against PCI compliance (credit card security regulations) if you are recording credit card numbers onto an online system or transmitting credit card purchases through the internet. There are ways around this, though internet security and firewalls, but we chose not to offer free WiFi until we did away with our no-show fees and so no longer needed to record credit card numbers in our system.

For any service type business where there may be a wait, such as a doctor’s office, free WiFi definitely reduces the perception of wait time, because customers/patients can at least get some work done while they’re waiting.

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