Global brand strategist Jonathan Salem Baskin can’t help but scratch his head over the rationale behind the controversial social media dispatch from GoDaddy founder Bob Parsons. The flamboyant CEO sparked a backlash recently when he posted a video link to his elephant shoot in Kenya Zimbabwe.
Baskin offers the following advice on how small businesses can prevent or manage social media blunders.
Q: Are social media posts pertaining to a business owner’s non-business doings relevant to consumers?
A: It is a sideshow. Just because there’s (social) media that helps blur those things doesn’t mean you have to fall for it. YouTube doesn’t care if your employees humiliate themselves. The stupider you are, the happier these platforms are because it creates buzz and traffic. You don’t make any money from that.
Q: What about the old argument that no press is bad press?
A: That’s a cliché quote from 50 years ago. If anything, it’s either at best neutral and at worst it turns people off. Aren’t half the people in America women? The last time I checked — so he’s already writing off half of America with his (prior) stupid shenanigans. Now he wants to write off anybody who loves animals. What is the attention good for?