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Crossed wires give Confederations Cup the personal touch

By Mark Gleeson
June 16, 2009

For fans seeking ticket information for the Confederation Cup, a number is listed on the FIFA site for a helpdesk with appropriate information.

The site, however, has inserted an extra 0 into the number so instead of dialing the correct number, calls go to the private line of the chief organiser, Danny Jordaan, increasingly bemused at the number of calls he is taking from the public about ticket availability and prices.

“Yes, there have been a lot,” he said laconically when Reuters called the alleged helpline number to check price information and got the big boss on the line instead.

Jordaan said he had asked for the number to be corrected, but in the meantime was happy to provide a personal touch to potential customers.

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