Exclusive outtakes from industry leaders
Goodbye Mechanics, Hello Geeks
Next time you take your car or truck in for service at the largest U.S auto dealership group be prepared to hand the keys over to a computer geek. Mike Jackson, the CEO of AutoNation Inc., told the Reuters Autos Summit on Tuesday that the increasing complexity of vehicle electronics means that old-style mechanics don’t cut it anymore.
“We used to have mechanics, then we had technicians and now we have geeks who run around with computers,” he said.